Hi, EpicNPC community,
Since I consistently and on daily basis are getting the same questions from our members I decided to make specific, on point, and straightforward answers to your questions.
I made this thread for members that don't know how to start a Trade Guardian/Middleman transaction through our website.
In addition, I will add some useful tips about Safe Trading Practices by our Global Moderator Kai.
I hope this thread will help you to understand how our Trade Guardians work.
Source - https://www.epicnpc.com/infocenter/trade_guardian-mm-services.html
(I am not a middle man so please, do not contact me about this. There are other more qualified Trade Guardians)
Since I consistently and on daily basis are getting the same questions from our members I decided to make specific, on point, and straightforward answers to your questions.
I made this thread for members that don't know how to start a Trade Guardian/Middleman transaction through our website.
In addition, I will add some useful tips about Safe Trading Practices by our Global Moderator Kai.
I hope this thread will help you to understand how our Trade Guardians work.
Source - https://www.epicnpc.com/infocenter/trade_guardian-mm-services.html
(I am not a middle man so please, do not contact me about this. There are other more qualified Trade Guardians)
Middleman Services forum
https://www.epicnpc.com/forums/middleman-services.59/
Angel - https://www.epicnpc.com/tradeguardian/?mm=393966
Armik - https://www.epicnpc.com/tradeguardian/?mm=285399
DOPEBOOST - https://www.epicnpc.com/tradeguardian/?mm=286956
Delac - https://www.epicnpc.com/tradeguardian/?mm=651595
Useeds - https://www.epicnpc.com/tradeguardian/?mm=445551
Mercurial003 - https://www.epicnpc.com/tradeguardian/?mm=283226
The Integrity - https://www.epicnpc.com/tradeguardian/?mm=283059
Sremke - https://www.epicnpc.com/tradeguardian/?mm=221761
Somatotropin - https://www.epicnpc.com/tradeguardian/?mm=256859
Doomedtofail - https://www.epicnpc.com/tradeguardian/?mm=183265
1) you will request a Middleman/Trade Guardian (You can use a direct link to the specified Middleman/Trade Guardian for faster response)
2) Seller will fill out the request
3) Buyer will accept and Middleman will be assigned
4) You will give all credentials needed to the Middleman (ID, PW, email, etc.)
5) Middleman will show the video of the item to the buyer
6) Buyer confirms, that everything is as advertised
7) Middleman will request the buyer to send money directly to the seller (Payment is defined how both parties agreed on - PayPal, Skrill, TransferWise, Cryptocurrency, etc.)
8) Seller confirms that payment arrived in mentioned payment method agreed by both partiers (Paypal, Transfer Wise, Crypto Wallet, etc.)
9) Middleman will give that item to the buyer
10) Deal done and feedbacks can be given to each other
All our Middleman's made over 100 000$ worth of account transactions and all of them are reputable on our site.
1) you will request a Middleman/Trade Guardian (You can use a direct link to the specified Middleman/Trade Guardian for faster response)
2) Buyer will fill out the request
3) Seller will accept and Middleman will be assigned
4) Middleman will validate and secure the item
5) Middleman will show the video of the item to the buyer
6) Buyer confirms, that everything is as advertised
7) Middleman will request the buyer to send money directly to the seller (Payment is defined how both parties agreed on - PayPal, Skrill, TransferWise, Cryptocurrency, etc.)
8) Seller confirms that payment arrived in mentioned payment method agreed by both partiers (Paypal, Transfer Wise, Crypto Wallet, etc.)
9) Middleman will give that item to the buyer
10) Deal done and feedbacks can be given to each other
All our Middleman’s made over 100 000$ worth of account transactions and all of them are reputable on our site.
An Epicnpc approved middleman (or woman) will hold the account or item, while the buyer makes payment to the seller directly.
Fee: $4.95 + 6% of item value.
MM SERVICES ARE CONDUCTING ON-SITE ONLY
We do accept - Amazon Pay, Credit/Debit Card, Bitcoin, E-banking (Malaysia), E-banking (Malaysia), Doku (Indonesia), Boleto (Brazil), ATM (Indonesia), Webmoney (CIS countries), Alfamart (Indonesia), Neosurf (France), Dragonpay (Philippines)
Sadly we do not accept PayPal as a payment method to pay the fee
What happens if the payment is chargebacks?
Trade Guardian does not protect against payment chargebacks. We recommend opening a dispute against this member in our Dispute Forum.
Does the MM Service protect against account recalls?
No, Trade Guardian does not protect against account recalls. We recommend opening a dispute against this member in our Dispute Forum.
Why use this service if it doesn't protect against chargeback or recalls?
Most scams occur during the time of sale. Someone pays and never receives the item or they give the item and the other person never pays. Trade Guardian protects against these types of scams which are the most common.
Is sending payment as Family & Friends via Paypal safe?
Many sellers prefer Paypal payments to be sent as Family & Friends as it provides extra chargeback protection. However, the buyer is not required to send as F&F. The buyer and seller should discuss this and come to an agreement. Even though it added extra chargeback protection, Paypal still allows these payments to be disputed, so it's okay to send this way.
Source - https://www.epicnpc.com/infocenter/trade_guardian-mm-services.html
Before you start reading. Our team is very sorry that you got scammed and to prevent those incidents for future purchases or sales. Do your research - What does it mean? Check that member's reputation on our site and verify his identity first so you won't fall for an impostor. (in case you guys are chatting on a third communication platform such as Discord).
It various in situations but if that happens. Open a thread in our Active Dispute Forum.
We do not investigate Discord disputes. Please contact members on our website. This rule applies if you didn't verify a member through our EpicNPC chat, it won't be investigated. Why? Because there are hundreds of impersonators and previously banned scammers who are trying to scam again. My advice is to chat via our EpicNPC chat system but if you still insist to use discord or any other communication platform - ALWAYS VERIFY A MEMBER THROUGH OUR CHAT SYSTEM BEFORE PROCEEDING WITH THE DEAL SO YOU HAVE ASSURANCE THAT YOU ARE TALKING TO THAT SPECIFIC MEMBER.
You should always follow this Dispute form and open your thread for our Staff to review.
If you were scammed off-site on our website, open a thread on this forum - Off-Site Scammers. It means if you guys chatted via third-party communication such as Discord, Skype, Whatsapp, etc. and didn't verify each other. We do not investigate those cases BUT you can share your experience and help other members to prevent a scammer to scam again!
What can I do if the accused member refuses to cooperate?
In case you lost your gaming account
If you are the original owner, you should contact the support of the game (Blizzard, Mihoyo, Riot Games, etc.) and try to recover it by yourself by providing all necessary information needed such as date of creation, a device of creation, etc. (it depends on which game you want to recall).
Sadly, if you are not the original owner and neither you don't have any recovery information. There is a low probability that you will see the money or the item you purchased. In case you knows the original owner. Try to contact him and resolve this issue.
In case you paid for an item and it got banned, recalled, or damaged
Paid via PayPal Goods and Services
Open a case in PayPal and follow these steps - Disputes, claims, chargebacks, and bank reversals.
Find your case and hopefully it will help.
Paid via PayPal Friends and Family
Sadly, since the item was purchased this way. It will be hard to open a case here. But there is a chance to get your money back! My advice is to call your bank and tell them, that unauthorized payment was made and ask them to proceed with further action. In most cases, they will help you. It really depends on how long has it been since the payment occurred.
Paid via Crypto, Wise, pre-purchased cards, gift cards
sadly, guys, there is not much to do here.
When it comes to trading, do a quick check for EpicNPC feedback and If they only have a few reviews you should probably avoid going first and use a middleman instead. While many deals happen smoothly everyday between new users, it is always a gamble when working with somone that has zero feedback, and is not known in the community. Keep in mind that most scammers tend to be new EpicNPC members, so it's normally recommended to stick with more reputable users or long time members instead to reduce the chance of getting ripped off. Remember, if a deal looks to good to be true, it often is. Keep in mind, you can also ask sellers for proof of ownership of items or accounts as well. For games that are applicable, ask the seller to give you the Safe Armory account link: https://safe-armory.com/, upload more updated pictures of the account showing progress, or you can request the seller to screen share over Discord, or live Stream on Twitch/Steam. Keep in mind that any honest dealer will have no problem providing this information or working with you to make sure you feel safe.
When looking to purchase an account, make sure the original email is provided, or it can be changed over to a new one. The seller should be able to help you do this, and provide you with any recovery information needed. For high valued accounts you can request the owners send a copy of their government issued ID, (drivers license or passport) that matches any personal details linked to the account. You can also look for accounts made with a fake name, or no purchase history. Buying accounts this way will increase the security and make recovery very challenging or next to impossible in some games. When you are looking for an account to buy, you should prioritize accounts that use a fake names, as the ID on the account can often be updated.
Is the original email important?
https://www.epicnpc.com/infocenter/trade_guardian-mm-services.html
Account Security:
I’d recommend staying on site when you can for conducting any kind of trade. If you use other chat platforms, make sure to message the seller or buyer on EpicNPC to confirm you are talking to them and not an impersonator. Avoid posting your Account Name, ID, Username, Steam contact information, or Email associated with the account openly in the forums and never work out transactions details on ingame chat, (as it will almost always lead to a permanent trade lock or ban on the account. Scammers can also attempt to recover / steal the account from you if you give to much information). When posting account pictures and stats in your threads make sure anything that could be used to identify the account in question is edited out. Only disclose sensitive account information after sale. Make sure to stick to EpicNPC private messaging for working out transaction details or stay out of game for talking about the sale.
Heres a few mistakes people make when buying/selling currency in MMO's:
Early Warnings Signs:
When working out deals, some users may not be willing to use an EpicNPC Middleman, even if you are paying fees... or attempt to use their own service off EpicNPC. While this does not necessarily mean they are scammers in this case, it could be an indication.
Trade With Caution (TWC) flags on someone’s account could be for several reasons:
Source - https://www.epicnpc.com/threads/safe-trading-practices.1840043/ @Kai
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