EpicNPC Info Center

We insist that you abide by the rules and policies detailed below. The basic ground rules for discussions on EpicNPC are simple: be polite, use common sense, and don't break the law. This is a family friendly community and your behavior here should reflect this.

Infraction Point System:

When you break a rule an infraction will be given to your account.
Any member who receives 5 infraction points will receive a 3 day ban from the forums.
Any member who receives 8 infraction points will receive a 10 day ban from the forums.
One infraction point expires every 30 days
Members who continue to receive infractions after temp bans will be permanently banned.

Name	Description	Qty
Spam	Posting short and unhelpful comments Post count boosting Advertising websites (referral/affiliate links) Duplicate threads Cross Posting - Posting the same thread in multiple forums Sale/Trade threads must include item information, contact info and price. Members can't just link to another site where this info is posted.	2+
Bumping	Bumping pushes your thread back to the top of the forum list Bumps are limited to once every six (6) hours Creating multiple accounts or asking friends to bump your threads is not allowed.	1
3 Thread Rule	A member is not allowed to have more than three (3) active threads on the first page of any one forum If multiple websites are selling the same accounts, all websites will be considered one site (partners) and will be restricted to the 3 max thread rule. If a website has multiple sellers, all sellers of that site will be grouped together and that group cannot have more than 3 threads on the frontpage at once. Exceptions to the rule If the site is not mentioned and no links are linking to it, it does not count. Linking to a site in your sig does not count as a link.	2
Flaming	Using excessive cursing, insults, and derogatory comments towards another member, includes baiting members into arguments. Word censor by-passing (trying to get past the word filter by misspelling or by other means). Advertising websites (referral/affiliate links) No links to sites or images containing sexually explicit, gross violence, or are determined by moderators to be detrimental to the community.	2-4
Trolling	Accusing the poster of being a scammer without proof. Linking or bringing up a resolved dispute thread the poster was involved in. Commenting on price (too expensive) Posting a negative comment about the item or service being sold. Trolling does NOT include linking to an active dispute thread.	2-4
Multiple Accounts	We do not allow multiple accounts. Each member can only have one account. One account per household or device. If you are sharing a computer with someone, you will be treated as one person and you will still only be able to have one account. Exceptions to the rule If you upgrade your account to the Pro Seller usergroup, then you can have 2 additional accounts.	Account closure
Signatures & Avatars	Any signature that is offensive or insulting is prohibited. Images have a maximum of 300 pixels in height and a maximum of 700 pixels in width.	1 - 2
Proxies and VPN's	The use of proxies, virtual private networks (VPN) and other IP anonymity usages are NOT allowed on the forums. Use of them is cause for account closure.	Ban
Account Renting	Strictly not allowed due to very high scam rates. You are not allowed to buy or sell account rental services, or any form of account "renting."	4+
Hack Scripts	Only EpicMembers or higher can sell hacks/cheats that require a file download The thread must either contain a video showing the hack in action or a moderator must vouch for the hack. Mod vouch - The seller sends a moderator a private video showing the hack working, then the mod will post in the thread to vouch that it works. The following statement must be added to the thread The buyer will receive a file with the hack/cheat. While I guarantee the file does not contain a virus or malicious files, buyers are recommended to scan the file at https://www.virustotal.com to confirm for themselves The seller must have rights to the hack in order to sell. Selling free hacks or hacks owned by someone else aren't allowed.	2-4
Fake IDs	We do not allow buying, selling or even asking for Fake IDs anywhere on or off Epicnpc.com. Anyone caught will be temp-banned for 60 days and receive a negative feedback that will be permanent. Anyone caught a second time will be permanently banned.	60 Day ban
Beta/Alpha Keys & Accounts	Anyone wishing to sell an Alpha or Beta key or account must upgrade their account to Epic Member or higher. This includes posting in WTB threads. This includes beta keys, beta accounts, alpha keys, and alpha accounts.	2-4
Verification	Any type of service that requires you to access a customer's game account requires the seller to upgrade to Verified Verified members are allowed to sell Blizzards store items. Displaying a fake EpicNPC verified image of any kind is grounds for immediate suspension.	3+
Scamming	If you are proven to be a scammer on the forums your account will be banned. Users who claim they were hacked, phished, or keylogged, etc... are still held responsible for losses. Our Privacy Policy does not apply to members who have been banned.	Ban
Prohibited Material	We do not allow buying, trading, or selling of any Windows licenses. Personal information such as a full name, phone number, address, etc. is not allowed to be posted. Services that required credit card and Employee codes are only allowed by Verified members (providing account transfers, customizations, Blizzard store items).. No Drop or Lag hacks or any other program that attacks a player's computer or network connection. No account name change services allowed. This refers to the real name on the account, not character username. Sellers are not allowed to offer this on their own websites or other sites. No account generators. No CSGO bot-ready account sales. These are CSGO accounts that are new and trading enabled, with the primary purpose of being used as a Steam trading bot. No accounts sales for subscription based services like Hulu, Netflix, Spotify, HBO, ESPN, etc. No Minecraft unmigrated accounts. No League of Legends unverified email accounts, unless the seller is the one that created the account.	1 - Ban

Account Recalls (game accounts)

Sellers who have a high rate of account recalls will receive feedbacks based on the following guidelines.

Number of recall claims within 30 days

2 recall claims - 1 neutral feedback added
3 recall claims - 1 neutral feedback added
4 recall claims - 1 negative feedback added
5 recall claims - 1 negative feedback added
6 recall claims - ban

Example: If you have 2 recall claims, a neutral feedback will be added. If you receive a 3rd recall claim, another neutral feedback will be added and so on.

Recall claims are not investigated. Accounts reviews will be conducted on the members making the claim. The seller will have to open a Feedback Dispute thread if they want to claim the feedback is false.

Replacing the account or providing a refund will not prevent feedback from being given to the seller.

Leveling/Boosting Terms

Power Leveling and Boosting services must clearly state the terms of their service so there is no confusion as to what the buyer is purchasing. The following information is REQUIRED in all Leveling and Boosting service threads where the provider requires login information to the customers account.

Leveling is done by (automated bot or by hand)
- If leveling is done using an exploit or some abuse of the normal game system, this must also be disclosed.
The person that is leveling your account is located in (countries)
If the account gets banned during leveling, we will compensate you (details)

Private Server Account Sales

Since private servers have different rules about account recalls and recovery, and there are many different private servers for each game, the following rules must be followed by the seller when selling an account from a private server.

The seller must clearly state to the buyer the account recovery procedure before payment.
The seller must include whether or not account recovery is possible and what info is required in an account recovery.

Thread Sale Guidelines & Requirements

In order to provide a better user experience, Epicnpc requires all members to follow these guidelines and rules when creating a sale or trade thread.

No unsupported superlative or competitive claims. This includes claims like "best, "cheapest", "fastest", "number #1" or any other claim that can't be proven.
Item description, price, and payment method are required in threads.
- Everything a buyer needs to know about your item should be included in your thread. If the user has to click a link to your site to see this information, it is considered advertising and will be considered spam.
- If you don't have a set price, you can say "Negotiable" or "Make an offer" instead, you CAN'T say "Click here to see prices"
Full account disclosure: The seller must state to the buyer before payment whether or not the account has ever been recalled, hacked, stolen or has received violation warnings. For some games, the seller must also disclose whether or not any payment transactions (buying in-game items) have occured on the account.
- Botted accounts: If the account was created/leveled using a bot, this must also be disclosed. This means the account was botted from level 1 to the max level. This does not include legit accounts that at one time or another used a bot.

Feedback System

Feedback can only be given if a sale has began. This means either payment was made or the item was given.
You may not compensate anyone for a review or recommendation.
No free items, services or accounts in exchange for feedback.
Companies that are EpicNPC verified cannot give their employees feedback, and the employees cannot give the company feedback.
You may NOT post feedback on behalf of any user. Doing so puts your own EpicNPC status at risk and may cause a permanent account suspension.
Grief or revenge feedbacks are not permitted.
Grief ratings are not permitted.
Disregarding these rules may lead to account suspension and/or having your account upgrade revoked.

Feedback Removal/Change Rules

If a dispute is opened and resolved, the negative feedback will be changed to neutral and the comment will be updated to reflect the issue has been resolved.
Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
Feedback can only be removed if it's false.
If you believe feedback is false, you can open a dispute thread.
- False feedback must been reported within 30 days
- After 30 days, the burden of proof falls solely on the member who received the feedback.
  - Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.

Editing/Deleting Posts & Accounts

EpicNPC will not delete or remove a post once it has been made. If you mistakenly posted sensitive information like your real name, phone number, your character's username or other information that can get you banned, you can contact a moderator to get that info removed, but again the post will remain. As a general rule of thumb, do not post something on the internet you don't want there forever.

We do not delete posts or threads
We do not delete accounts.
Members can request to have their account closed.

The Fine Print

We can't write a rule for every possible scenario or dispute that arises. Because of this EpicNPC mods and admins reserve the right to make decisions on a case by case basis when no rule for the situation exists.

We reserve the right to modify and amend these terms at any time without notice.
It is your responsibility to remain informed of current policies.
We reserve our right to disable any account at any time for any reason and without notice.
Any abuse towards our staff and/or management in any form will not be tolerated!
If administrators/moderators should engage in buying/selling/trading/leveling accounts or make themselves available to be a middleman between users - they act as a personal entity and not as a representative of EpicNPC .