Dylleramz Member Dispute

[Hexameron]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

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[Angel]

@Dylleramz notified

 

[Angel]

Email notified

 

[Angel]

Only staff can view this content.

 

[EpicNPC]

posting to review.

 

[EpicNPC]

I can confirm this was added to the TOS after the community bans.

By purchasing any type boosting you're taking full responsibility for ANY possible community bans.

Ban in 24 hrs if there's no response from Dylleramz. Upgrades have been removed.

 

[Angel]

The dispute is reopened on Dylleramz request because he is willing to resolve this issue

Dylleramz is email notified to respond here

 

[EpicNPC]

Hexameron stated no communication has been made since the unban. he's been rebanned.

 

[Angel]

Dylleramz was unable to respond the previous time but willing to do this now so will give him one more shoot

 

[Dylleramz]

Banned - selling hacked accounts - https://www.epicnpc.com/threads/dylleramz-member-dispute.1517724/#post-6532467

replying to see the dispute content

 

[Dylleramz]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Banned - selling hacked accounts - https://www.epicnpc.com/threads/dylleramz-member-dispute.1517724/#post-6532467

First of all, according to the unchanged TOS, refund is not the way out, it's clearly stated here that I provide an account from my collection/lobby/I purchase it:

If the account gets banned during [not after] SOLO [not duo] leveling, we will compensate you with a nice new account with high hours and wins [actually that will never happen, but epicnpc requires this point]

Secondly I can't believe Hexameron/Johhny/Jonathan says

This is not an inherent risk with boosting, but an act of negligence of the booster

Because he was completely ready for it when we've been chatting for the first time, here is the proof:
https://media.[Social group links not allowed].net/attachments/642381710872543289/642620177392861234/unknown.png

I think he will not protest against the fact that Jonothan#7125 is his discord he used to contact me.

Third point is about next words:

To Dylleramz: Why would you try and throw me under the bus like this? I have always paid on time, and treated you fairly. I never tried to haggle your price because I knew your service was unique. When I saw the edit you made to your post it was a total betrayal. You never once tried to solve this with me on Discord and were ready for me to lose both accounts and you keep the money. There is undeniable proof you have acted in the wrong here, and your TOS have shown this.

Thirdly, talking to all: I made this new TOS point based on my boosting experience, I haven't even thought that Jonathan(or who ever he is) will make the dumb(to my subjective mind) decision and make this topic. This TOS point was for new customers who come to me, almost after @Hexameron started ignoring me with out trying to solve the case, I've started boosting some customer from UAE and we clearly decided that he takes all account sharing cooldown risks on his side, but that's off-topic now.

I can understand that the fact I added the point to TOS might be confusing and considered as a try to escape, but it is not.

And finally, as I see this situation: a guy(@Hexameron) was ready to get a community ban for account sharing because as it's clearly mentioned by him on screenshot:

The thing is, my account is a low digit account and they get flagged easily because Steam are looking to lock them.

, but after it happened he MAYBE misunderstood adding me a point to TOS and now he is trying to get at least "something" back for getting his account compensated in money equivalent, but I don't feel guilty at all, he knew that such accounts get flagged, he knew that Steam will ask for HL Platinum Pack code and still, he took this risk on his own. I contacted him regarding the ban and wanted to wait for him to return back from his trip(he was on trip during that days if it's truth) and find a proper solution to the case happened, but he decided to ignore me for the whole time even when I tried to contact him via common person

At the moment of that message(27th of October, 2019) I was not informed about his dispute because I tend to check e-mail rarely, but that's my problem.

Fourth:

If Dylleramz did nothing wrong why did he go back and edit his TOS? Does he really think that updating his TOS after he has done business with someone makes them valid?

So do you think when PayPal(for example) update their TOS, it becomes invalid?

I will now go grab something to eat and continue topic

 

[Dylleramz]

Banned - selling hacked accounts - https://www.epicnpc.com/threads/dylleramz-member-dispute.1517724/#post-6532467

So I am back. After considering all the facts:

• he knew that such accounts(i.e low-digit accounts) get locked by Steam no matter what
• he knew that after such accounts(i.e low-digit accounts) got locked, you HAVE TO provide HL Platinum Pack code(because everyone knows that)
• he agreed on such risk by himself

  But it's a risk I'll have to take

• I never take into boosting someone who doesn't know that the whole idea of boosting/account sharing might be dangerous to his account because it's against the terms of service of Valve/CS:GO owners.

I think there might be a few solutions:

1. EpicNPC admin lifts all my bans because I am not guilty and I am proving it right now
2. EpicNPC admin considers me as guilty and I take @Hexameron's account into boosting again for 3 months what is worth 480$ at this moment for free including my electricity and other bills, but only on his PC or if he publicly confirms that he provides me his account with out guarantee of not being locked again because I am not on it, I don't do anything to make it locked and I am not a Valve worker.
3. EpicNPC admin considers me as guilty and I can only compensate 100$ or account worth of 100$ (I don't have such accounts in stock, so I will buy it, but he(@Hexameron) can link me the shop page or where ever he finds it and I don't take any responsibility for account in such case because he finds it and I make the payment for it)

Please don't take it as offensive, but I don't see myself guilty in the case he was ready for and I will not compensate higher amount than I offered(100$)(if admin considers me as guilty), because it's just not worth it, these 100 bucks is just a way to settle the conflict, nothing more. Really interesting what will administrator say on this after me explaining the whole situation from my side

Regards, Dylleramz

 

[Dylleramz]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Banned - selling hacked accounts - https://www.epicnpc.com/threads/dylleramz-member-dispute.1517724/#post-6532467

And some additional text to the first message about my message on discord (in original dispute content) about "25 my low digit accounts got banned": I've never accessed them directly, all of them were restored by my group mates from my university because the work of registering the E-Mail and restoring the accounts (like 300) is very boring, so I let my group mates to earn some money for doing the "dirty" job for me, the only access I had to the accounts is a string including a userid, login and a password, but I never logged into that because they were for sale, so it can't be simply because of

If the community ban was due to boosting they would have told me I broke the terms and conditions, instead they "looked into it" and saw that the account was banned together with 25 others in an operation against someone selling/hoarding accounts and assumed it was stolen from me.

So it might be just a wave, or whatever like this, and In one more addition, his account was put into separate computer(low-end one for 1 copy of game) which ALWAYS had same IP DIFFERENT from the one I used to run other 8 copies of game. He could say that I've changed a computer a few times - yes, I've been changing a computer(Celeron 3900 -> Celeron 1610 -> Celeron 3930) a few times to find the most stable, but all of them have SAME IP between themselves and they've NEVER accessed any low digit accounts different from his ones.

 

[Hexameron]

Seen this now. At work but will reply.
Thanks

 

[Hexameron]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

I won't make this reply long as you didn't actually present any new evidence at all and your argument is based off a complete misunderstanding.
You typed a lot but in substance didn't say anything at all.

Secondly I can't believe Hexameron/Johhny/Jonathan says Because he was completely ready for it when we've been chatting for the first time, here is the proof:
https://media.[Social group links not allowed].net/attachments/642381710872543289/642620177392861234/unknown.png

I think he will not protest against the fact that Jonothan#7125 is his discord he used to contact me.

You have not understood the point of this dispute at all.
I am aware that there is an inherent risk with boosting. Please read my original post here on EPICNPC. I am not arguing anything to the contrary.
What I am arguing is that the bans were not due to boosting. Let me break it down for you in some simple points:

1. Both my accounts, plus my friend who was in the same lobby paying you for the same service, plus 25 of your accounts, all got banned together.
2. I recovered one of my two accounts with the HL1 key.
3. Steam support said that it was evident my account was hijacked and restored ownership to me and recommended I change my passwords etc - I can provide proof of this to @EpicNPC in a Private Message.
4. If they locked the accounts due to boosting they would not have unlocked my account.
5. If they lock your account due to boosting and you send a request in - this is the reply you get (please note this is not my photo but taken from someone else on a different forum):

So, I will say again: My account was not locked due to boosting but due to a lack of security on your part.
Yes, I admitted that I had a 4 digit without HL1 key and boosting was a risk and I 'accepted' that risk of boosting. What I do not accept is the negligence on your part.

I can provide to @EpicNPC an alt account I logged in from on my computer over 7 weeks ago that is not community banned. It was clearly from your end.

I wrote a very detailed description in my initial report because I knew you would be going down this road. I wonder if you even bothered to read my report? At this stage you are just wasting the moderators time.

This TOS point was for new customers who come to me, almost after @Hexameron started ignoring me with out trying to solve the case

Admins, this is an outright lie and misinterpretation of facts, and this is completely unacceptable.

1. The screenshot has already been confirmed by @EpicNPC to be edited after the community ban on the Friday (look at his comment above).
2. I did not block or ignore you until this dispute was resolved in my favour. This is a fact that I can prove and has been proven.
3. I blocked you on discord the minute I won this dispute but I did not have you blocked until then - please view screenshot below.

The above screenshot proves two things:

1. You made no effort at all to 'resolve' this with me.
2. I had you unblocked until at least the 20th (in fact it was the 22nd when I won this dispute), but you made the changes to the TOS on the 11th of October - so what you are saying in this quote is completely fabricated:

This TOS point was for new customers who come to me, almost after @Hexameron started ignoring me with out trying to solve the case

As for your next point:

but he decided to ignore me for the whole time even when I tried to contact him via common person

This is dated the 27/10 - I won this dispute on the 22/10.

Of course I want nothing to do with you at this stage - I just won the dispute and am putting this behind me.
Do you really think after what happened I will trust you to send me some software that I will run on my PC?
This has to be a joke?

The arguments you are presenting are so nonsensical that they are just wasting everybody's time. I have preempted your arguments in my first post to try and save time but you just wanted to go on a rant anyway it seems.

Fourth: So do you think when PayPal(for example) update their TOS, it becomes invalid?

Ummm yes that's exactly how the legal system works. You cannot retrospectively apply a law (or a Terms of Service).
If PayPal updates their TOS today, what you did yesterday is not illegal and the updated TOS do not apply to yesterday.

What are you even saying!?!?

I will not go over your "solutions" as this is not for you to decide but for @EpicNPC to decide, but I will go over your summary 3 points:

So I am back. After considering all the facts:

• he knew that such accounts(i.e low-digit accounts) get locked by Steam no matter what
• he knew that after such accounts(i.e low-digit accounts) got locked, you HAVE TO provide HL Platinum Pack code(because everyone knows that)
• he agreed on such risk by himself
• I never take into boosting someone who doesn't know that the whole idea of boosting/account sharing might be dangerous to his account because it's against the terms of service of Valve/CS:GO owners.

Yes low digits get locked by Steam support and that was a risk I took. But my account got locked due to your negligence, not due to it being a "low digit". The fact that it was a low digit is irrelevant in this entire case.
You have not understood the entire concept of this dispute and I do not know how to explain it to you but I have done my best.

I'm not even going to go into the fact that my account was meant to be on a seperate IP (as you admitted above), and the implications if it got banned together with the accounts not sharing it's IP - it seems like this was another lie? But I think I have presented enough evidence to not even go into this area.

One final thing I want to say is that it is very strange you have depicted me as being some unfair guy who has somehow gone behind your back and done something sneaky.

I opened a dispute against you on a public forum, where you were given plenty of time to reply (more than people usually get due to your rank here).
I did not open a dispute with PayPal or my bank, and I gave you every opportunity to express your side of the story - I have done nothing behind anyone's back.

IN FACT, I was extremely open and respectful with this dispute - I even hid the original post to give you the opportunity not to be slandered and for not everyone to read this dispute in the case we could come to a conclusion and you could continue your business.

I am actually glad you responded to this dispute so there will be no doubt as to who was in the wrong here when @EpicNPC makes his decision.

I believe we have both presented our sides and it is up to @EpicNPC now to ask for more evidence or make a decision.

Thanks

 

[Dylleramz]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Banned - selling hacked accounts - https://www.epicnpc.com/threads/dylleramz-member-dispute.1517724/#post-6532467

I won't make this reply long as you didn't actually present any new evidence at all and your argument is based off a complete misunderstanding.
You typed a lot but in substance didn't say anything at all.





You have not understood the point of this dispute at all.
I am aware that there is an inherent risk with boosting. Please read my original post here on EPICNPC. I am not arguing anything to the contrary.
What I am arguing is that the bans were not due to boosting. Let me break it down for you in some simple points:

1. Both my accounts, plus my friend who was in the same lobby paying you for the same service, plus 25 of your accounts, all got banned together.
2. I recovered one of my two accounts with the HL1 key.
3. Steam support said that it was evident my account was hijacked and restored ownership to me and recommended I change my passwords etc - I can provide proof of this to @EpicNPC in a Private Message.
4. If they locked the accounts due to boosting they would not have unlocked my account.
5. If they lock your account due to boosting and you send a request in - this is the reply you get (please note this is not my photo but taken from someone else on a different forum):

So, I will say again: My account was not locked due to boosting but due to a lack of security on your part.
Yes, I admitted that I had a 4 digit without HL1 key and boosting was a risk and I 'accepted' that risk of boosting. What I do not accept is the negligence on your part.

I can provide to @EpicNPC an alt account I logged in from on my computer over 7 weeks ago that is not community banned. It was clearly from your end.

I wrote a very detailed description in my initial report because I knew you would be going down this road. I wonder if you even bothered to read my report? At this stage you are just wasting the moderators time.



Admins, this is an outright lie and misinterpretation of facts, and this is completely unacceptable.

1. The screenshot has already been confirmed by @EpicNPC to be edited after the community ban on the Friday (look at his comment above).
2. I did not block or ignore you until this dispute was resolved in my favour. This is a fact that I can prove and has been proven.
3. I blocked you on discord the minute I won this dispute but I did not have you blocked until then - please view screenshot below.

The above screenshot proves two things:

1. You made no effort at all to 'resolve' this with me.
2. I had you unblocked until at least the 20th (in fact it was the 22nd when I won this dispute), but you made the changes to the TOS on the 11th of October - so what you are saying in this quote is completely fabricated:

As for your next point:



This is dated the 27/10 - I won this dispute on the 22/10.

Of course I want nothing to do with you at this stage - I just won the dispute and am putting this behind me.
Do you really think after what happened I will trust you to send me some software that I will run on my PC?
This has to be a joke?

The arguments you are presenting are so nonsensical that they are just wasting everybody's time. I have preempted your arguments in my first post to try and save time but you just wanted to go on a rant anyway it seems.



Ummm yes that's exactly how the legal system works. You cannot retrospectively apply a law (or a Terms of Service).
If PayPal updates their TOS today, what you did yesterday is not illegal and the updated TOS do not apply to yesterday.

What are you even saying!?!?

I will not go over your "solutions" as this is not for you to decide but for @EpicNPC to decide, but I will go over your summary 3 points:



Yes low digits get locked by Steam support and that was a risk I took. But my account got locked due to your negligence, not due to it being a "low digit". The fact that it was a low digit is irrelevant in this entire case.
You have not understood the entire concept of this dispute and I do not know how to explain it to you but I have done my best.

I'm not even going to go into the fact that my account was meant to be on a seperate IP (as you admitted above), and the implications if it got banned together with the accounts not sharing it's IP - it seems like this was another lie? But I think I have presented enough evidence to not even go into this area.

One final thing I want to say is that it is very strange you have depicted me as being some unfair guy who has somehow gone behind your back and done something sneaky.

I opened a dispute against you on a public forum, where you were given plenty of time to reply (more than people usually get due to your rank here).
I did not open a dispute with PayPal or my bank, and I gave you every opportunity to express your side of the story - I have done nothing behind anyone's back.

IN FACT, I was extremely open and respectful with this dispute - I even hid the original post to give you the opportunity not to be slandered and for not everyone to read this dispute in the case we could come to a conclusion and you could continue your business.

I am actually glad you responded to this dispute so there will be no doubt as to who was in the wrong here when @EpicNPC makes his decision.

I believe we have both presented our sides and it is up to @EpicNPC now to ask for more evidence or make a decision.

Thanks

1. You haven't read my reply at all, I never said that this community cool down/ban was related to boosting, it's about account sharing / hijacking, so yeah you are right on this point and please stop repeating that, we all understand it.
2. Please point me where did I say that it applies to the 'yesterday'? I agree with this point but I didn't do what you say.

Ummm yes that's exactly how the legal system works. You cannot retrospectively apply a law (or a Terms of Service).
If PayPal updates their TOS today, what you did yesterday is not illegal and the updated TOS do not apply to yesterday.

3. Yes, you are completely right on a point that we should not waste the time of mods here, so please provide some proofs it was 'negligence' besides my words on Discord.(Of course I can not provide the opposite because I have no power on that, I am not a Valve worker).
4. In fact you only cling to my words about other low digit accounts being banned, and you say 'lie', but you know what? Not just mine accounts got banned, also the ones of my partner who has 400+ feedbacks on other platform and if you want, I can invite him to join this conversation, but it's pointless because you only hear yourself
5. Please prove your fancy words. I can prove my side, but it's off-topic and I will do that only by request

Admins, this is an outright lie and misinterpretation of facts, and this is completely unacceptable

6. See #3

But my account got locked due to your negligence, not due to it being a "low digit".

7. 1. So have you ever thought I am not guilty in that since accounts accessed from different computers/addresses? 2. Please point me to the first/previous lie with a proof. Lying is hard, I'd rather choose easy way out(truth).

another lie

I'm not even going to go into the fact that my account was meant to be on a separate IP (as you admitted above), and the implications if it got banned together with the accounts not sharing it's IP - it seems like this was another lie?

8. It's pointless to prove but I don't use EPICNPC much and so associated E-Mail, even after unblocking me on 20th, you didn't respond me, what shows that I've been trying to contact you REGARDING the situation happened. My first E-Mail letter(the time when I saw the dispute) to @AngelEpicNpc was Mon, 28 Oct, 07:48 (13 days ago)

And summary, shortly what I've understood of your words, your only proof of my 'negligence' is my words about other accounts being also locked, but do you even think that it's enough? Have you asked me if any other(not mine) accounts were locked? No! You didn't do anything, you didn't even contact me after the ban while I did!

Dear @EpicNPC and @Angel , I think there is no more sense to chat between me and @Hexameron as long as you may see, we strictly keep our positions, even despite the fact some of them don't have proofs('negligence'), please make your final decision

 

[Dylleramz]

Banned - selling hacked accounts - https://www.epicnpc.com/threads/dylleramz-member-dispute.1517724/#post-6532467

9. It can't be NOT related to low digit accounts, because the account of Kitcat(your friend) was untouched, all of my non-low digit accounts were UNTOUCHED and you can get their URLs in match history of your account, the only one fact of negligence in this case is you taking this risk.

Yes low digits get locked by Steam support and that was a risk I took. But my account got locked due to your negligence, not due to it being a "low digit". The fact that it was a low digit is irrelevant in this entire case.

 

[Hexameron]

Please stop inventing facts.

9. It can't be NOT related to low digit accounts, because the account of Kitcat(your friend) was untouched, all of my non-low digit accounts were UNTOUCHED and you can get their URLs in match history of your account, the only one fact of negligence in this case is you taking this risk.

You are now lying through your teeth because you are desperate not to lose this (as you are finally realising you will).

KitKat was not in the lobby and had stopped boosting with you weeks prior to this incident.
He was only boosting with you in the previous month.

The fact that you even mention someone that was boosting with you in a previous month who didn't get banned is jaw dropping.

The fact that KitKat is not banned actually proves my point entirely!!!

If someone who boosted a whole month with you (September I believe but i'll have to go and check), and got two whole service medals, did not get their account locked it's obviously not due to the boosting and the "risks" with the boosting.

It's clearly flagged by something you were doing at that time in October unrelated to the boosting (such as hoarding too many CSGO accounts on the same IP etc. etc.)

I have explained this very clearly in my original post:

If an account seller gets all their accounts locked, and the last 5 accounts they sold also get locked then that is on them, and they are due to refund the people who bought from them. It is the same thing for an account booster.
My account got locked due to my booster's negligence and in the same way that someone who's account is recovered/locked is entitled to a refund, so am I.

I don't care which accounts of yours or your mates got banned as there are facts;

1. Accounts associated with your IP/Login were flagged and locked en masse - fact which has been proven. It had nothing to do with my IP.
2. These accounts may very well have only been the "low digits" but again, that is irrelevant. What is relevant is what flagged it (hint: Your lack of security and negligence in this case.)
3. You can stop talking about the "risks" of boosting because we are beyond blaming this on the boosting. You said so yourself;

I never said that this community cool down/ban was related to boosting, it's about account sharing / hijacking, so yeah you are right on this point and please stop repeating that, we all understand it.

This is probably the most important point:
According to you, if a seller gets their accounts community banned for sharing/hijacking the customer has no point for a dispute? It's just "too bad" ?
I'm sorry but that's not how sales work, especially on EPICNPC. You are responsible for what you sell.

Oh and by the way you just admitted to hijacking accounts and then you yourself said the bans were from account hijacking.
You haven't realised yet that this IP/Computer ban that affected your accounts and mine was most probably due to the 300 low digits you hijacked and mine got involved in the middle of it?

And some additional text to the first message about my message on discord (in original dispute content) about "25 my low digit accounts got banned": I've never accessed them directly, all of them were restored by my group mates from my university because the work of registering the E-Mail and restoring the accounts (like 300) is very boring, so I let my group mates to earn some money for doing the "dirty" job for me, the only access I had to the accounts is a string including a userid, login and a password, but I never logged into that because they were for sale

Oh, and then you admit to selling the ******* accounts.

I took a screenshot so no need to go back and edit your post history which you are doing continuously I see.


We now all know what you were doing that flagged this ban. Thank you for convicting yourself and clarifying everything.