steam account password changed.

[Tenchi816]

Dispute Against

latinvago

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Information
######################
Purchase Date: Apr 11, 2022
Date the problem began: 10/01/2022
Method of Contact Used (chat program): middleman chat
Instant Messenger username of the person you're accusing: [not the display name, must be real username]
Your Instant Messenger ID: latinvago

Other information:


DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/sorcerer-lv-52-1340-gear-azena.2202117/
Approximate value of property: $45 USD
Was Trade Guardian used? yes
If yes, what is the Trade Guardian ID? #56789

What is the dispute about? not able to login the steam account. Lost Ark is linked to Steam. We did not change the email link to steam. usually, the password works but today it did not work. I assume original owner changed password. we did not link the steam account to my email.

Other details / notes:


Proof
######################
You MUST provide proof or your claim will not be valid!



Chat Log Screenshots (make sure

username is visible, not display username):

Payment Screenshots (make sure the accused email is visible):

• Tenchi816 Apr 11, 2022​

  • Viewable to Everyone
    Hi, Tenchi816 is interested in purchasing your item or service using a middlemen via Trade Guardian.
    https://www.epicnpc.com/threads/sorcerer-lv-52-1340-gear-azena.2202117/
    
    Instructions:
    
    1. Discuss price in this chat.
    -- Both buyer and seller can view and reply to this chat.
    2. Once a price is agreed to, the seller can enter it at the top.
    3. Buyer then has to refresh the page and click "Accept".
    4. A Trade Guardian Middleman transaction will then be created.
    5. The buyer or seller then have to pay the Middleman fee and a Middleman will then join the transaction.
    
    
  • Viewable to Everyone
    set the price
    
• [IMG alt="EpicNPC Bot"]https://img.epicnpc.com/xf/data/avatars/s/0/1.jpg?1541443396[/IMG]
  

  EpicNPC Bot Apr 11, 2022​

  • Verified Message - This is an auto-response.
    
    The selller has submitted a new price ($45). The buyer must accept it to proceed.
    
    
  • Verified Message - This is an auto-response.
    
    The buyer (Tenchi816) has accepted the price ($45.00) and the transaction has been created. The transaction is now pending a MM.
    
    Transaction ID: 56789
    
    A new Trade Guardian Middleman transaction has been created!
    ** This is an auto-response. **
    
    Buyer: Tenchi816
    Seller: latinvago
    The item described: Purchase Request via TG MM
    Thread URL: Sorcerer lv 52 1340 gear (Azena)
    Price: 45.00
    
    What to do next?
    
    Step #1: Before the transaction can start, the buyer or seller has to pay the fee. Please click the "Pay" button at the top.
    
    Step #2: The next available MM will claim your transaction. Please wait. The seller has to approve the MM before they're added.
    
    Step #3: Once the MM joins, please follow the 'Quick Guide' below.
    
    DO NOT USE A MIDDLEMAN OFF-SITE! We will not guarantee those transactions.
    
    Quick Guide:
    
    1) MM claims the transaction, seller then has to approve them, then the MM is added.
    2) MM will hold the item or account. If account, the MM will update all login info to fully secure it.
    3) Buyer will then pay the seller using whatever payment method both members agree to.
    4) Once the payment is confirmed, the MM will transfer the item or account to the buyer.
    5) Transaction is completed!
    
    Answers to Common Questions:
    
    - Trade Guardian Middleman service does not protect against account or payment recall.
    --- MM services provide a safe and secure way to exchange an item and payment only.
    - If there is a problem after, please open a dispute in our Active Dispute forum. We will then conduct an investigation.
    - For Mobile games, it you have already linked to a Facebook account and there's no option to unlink, it's possible the FB account will become locked (possibly permanently) when the MM or buyer login for the first time.
    
    Account Locks
    
    Accounts (email, FB, etc) can sometime become locked if unusual activity is detected. This can occur when our MM or buyer accesses the account.
    
    Once locked, only previously used recovery information (phone, email) can be used to unlock the account. It is the responsibility of the seller to unlock the account because only the seller will have the ability. If the seller is unable to, the transaction will be cancelled. If the seller does not have the ability to unlock, the account should not be sold.
    
    Middleman service does not work for the following:
    - Boosting/leveling services
    - Methods/guides for exploits or cheats
    - In-game currency purchases (most games)
    
    Not all Middleman accept the following:
    - IOS games
    - PlayStation, Xbox or Nintendo games
    - Tik-Tok accounts
    - Game codes/keys
    - Hypixel/Minecraft
    - Warzone
    - MMORPGs on private server
    
    Refunds
    • Full Refund - MM Transaction is canceled before the MM receives anything.
    • Partial Refund - MM received the item, then the transaction is canceled. $4.95 cancellation fee. The remaining fee is refunded.
    More Trade Guardian Information.
    
    
  • Verified Message - This is an auto-response.
    
    Middleman DOPEBOOST has claimed this Trade Guardian Middleman transaction and is pending. Before they can be added, the seller must "Approve" them. This can be done by the seller at the top of the page from the drop down menu.
    
    To cancel instead, please click Trade Guardian > Active Transactions in the top menu. The click the "Cancel" option.
    
    
  • Verified Message - This is an auto-response.
    
    DOPEBOOST has been added to the Trade Guardian transaction.
    
    
  • Verified Message - This is an auto-response.
    
    Tenchi816 has paid the Trade Guardian fee.
    
• T
  

  Tenchi816 Apr 11, 2022​

  • Viewable to Everyone Edit
    What's your pp so when MM confirm I'll have it ready.
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST Apr 11, 2022​

  • Viewable to Everyone
    Hello guys, how are you? im ready Response time
    Please read the guide
    https://www.epicnpc.com/infocenter/trade_guardian-mm-services.html
    1. After reading the guide, the seller has to send me the account details in private message or private view Middleman ONLY
    Note
    The estimated time to complete a transaction is 30 to 60 minutes depending on the game sometimes I have to download game and it can take more time, I put this I have already had problems with impatient people.
    
    Good evening
    
    
  • Viewable to Everyone
    intenta cambiarlo a [email protected]
    
• [IMG alt="EpicNPC Bot"]https://img.epicnpc.com/xf/data/avatars/s/0/1.jpg?1541443396[/IMG]
  

  EpicNPC Bot Apr 11, 2022​

  • Verified Message - This is an auto-response.
    
    The middleman has received the item/account from the seller.
    
    The next step is for the buyer to make payment directly to the seller.
    
    Once the seller confirms payment has been received, the middleman will give the item/account to the buyer.
    
    To confirm the payment, the seller has to update the "Transaction Status" drop-down menu at the top of the chat.
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST Apr 11, 2022​

  • Viewable to Everyone
    ss
    The next step is for the buyer to make payment directly to the seller.
    
    

    Attachments​

    • 
      LOSTARK_4EJyCe6dsL.jpg
      351.9 KB
• T
  

  Tenchi816 Apr 11, 2022​

  • Viewable to Everyone Edit
    is this paypal email? [email protected]
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST Apr 11, 2022​

  • Viewable to Everyone
    
    
    
  • Viewable to Everyone
    latinvago pelase put in everyone
    
• L
  

  latinvago Apr 11, 2022​

  • Viewable to Everyone
    my paypal is [email protected]
    
    
  • Viewable to Everyone
    Send f&f please
    
• T
  

  Tenchi816 Apr 11, 2022​

  • Viewable to Everyone Edit
    sent
    
• L
  

  latinvago Apr 11, 2022​

  • Viewable to Everyone
    received, thank you very much
    
• [IMG alt="EpicNPC Bot"]https://img.epicnpc.com/xf/data/avatars/s/0/1.jpg?1541443396[/IMG]
  

  EpicNPC Bot Apr 11, 2022​

  • Verified Message - This is an auto-response.
    
    The buyer Tenchi816 has paid the seller latinvago.
    
    The middleman will now deliver the item/account to the buyer.
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST Apr 11, 2022​

  • Viewable to Tenchi816 only
    id: haruchique
    contraseña : Epic25212155@
    
• T
  

  Tenchi816 Apr 11, 2022​

  • Viewable to Everyone Edit
    I can't login . I need the email the steam code goes to
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST Apr 11, 2022​

  • Viewable to Tenchi816 only
    M2PQK
    
• T
  

  Tenchi816 Apr 11, 2022​

  • Viewable to Everyone Edit
    I'm in
    
• [IMG alt="EpicNPC Bot"]https://img.epicnpc.com/xf/data/avatars/s/0/1.jpg?1541443396[/IMG]
  

  EpicNPC Bot Apr 12, 2022​

  • Verified Message - This is an auto-response.
    
    TRANSACTION COMPLETE:
    The buyer has received the item. This transaction has been successfully completed.
    
    The buyer and seller can now exchange feedback.
    
    If you had a good experience and wish to tip your MM, you can do so by clicking the button below and sending your MM a small tip.
    Tip MM
    Tips are sent directly to MM, not Epicnpc.
    
    ----
    We would appreciate if you could write a review about your experience. You'll receive an email within a few minutes to submit your review.
    
    As a bonus, anyone that writes a review will receive 200 free credits. This is a one time offer, so please do not write multiple reviews.
    
    Once you have posted your review, the free credits will automatically be added to your account within 24 hrs.
    
• T
  

  Tenchi816 38 minutes ago​

  • Viewable to Everyone Edit
    Did you change password? I never got the chance to change email to the steam account
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST 38 minutes ago​

  • Viewable to Tenchi816 only
    bro
    
    
  • Viewable to Tenchi816 only
    i think you change mail
    
    
  • Viewable to Tenchi816 only
    what email is linked?
    
• T
  

  Tenchi816 37 minutes ago​

  • Viewable to Everyone Edit
    No.
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST 36 minutes ago​

  • Viewable to Everyone
    I'm sorry but it's not my fault you had to change it, you have to tell me which email is linked.
    
• T
  

  Tenchi816 36 minutes ago​

  • Viewable to Everyone Edit
    Original owner
    
    
  • Viewable to Everyone Edit
    I msg but he did not reply
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST 35 minutes ago​

  • Viewable to Everyone
    estas hablando de recuperar el correo OG?
    
    
  • Viewable to Everyone
    no entiendo porfavor explicate
    
• T
  

  Tenchi816 31 minutes ago​

  • Viewable to Everyone Edit
    When I both account it is linked to steam. We did not change email. So original owner still have access to the account. I logged in today and unable to. So he must change password.
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST 31 minutes ago​

  • Viewable to Everyone
    email is mine bro
    
    
  • Viewable to Everyone
    ya intente recuperar dice que m icorreo no esta vinculado eso quiere decir que recupero la cuenta
    
    
  • Viewable to Everyone
    
    
    
    
    
  • Viewable to Everyone
    this is email linked
    
    
    
    
    
  • Viewable to Everyone
    es el mismo correo registrado aqui en epicnpc creo
    
    
    
    
    
  • Viewable to Everyone
    Hello,
    Please open a dispute here
    https://www.epicnpc.com/forums/active-disputes.142/
    
    Dispute form
    https://www.epicnpc.com/threads/dispute-form-required-when-opening-a-dispute.347715/
    
• T
  

  Tenchi816 22 minutes ago​

  • Viewable to Everyone Edit
    Can you login?
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST 22 minutes ago​

  • Viewable to Everyone
    cant login bro email is changed
    
• T
  

  Tenchi816 21 minutes ago​

  • Viewable to Everyone Edit
    It's not my email. I never changed when I bought it. My mistake but it should not been changed. Ok I will dispute
    
• [IMG alt="DOPEBOOST"]https://img.epicnpc.com/xf/data/avatars/s/286/286956.jpg?1664568636[/IMG]
  

  DOPEBOOST 20 minutes ago​

  • Viewable to Everyone
    yeah please
    
    
  • Viewable to Everyone
    tell me when u done so i can give more proof
    
    
  • Viewable to Everyone
    in post

Other proof:


Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof) yes
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled? 6 months
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES

 

[DOPEBOOST]

account is recovered by this email

It is similar to the email registered by the seller.

 

[Angel]

@latinvago

 

[Angel]

@latinvago

 

[Angel]

24 hrs

 

[EpicNPC CM]

banned

latinvago
[email protected]