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scammed by KHACCOUNT.NET

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xgalrix

Level 19

Trade Guardian Orders: 0

(0%) (0 review)
Country
Not Phone Verified
Member Since
Jan 6, 2011
Country
Not Phone Verified
Multiple Accounts
0
First, sorry for my bad english, i speak french.. i'll try to do my best.

Information
######################
Date that scamming took place: ex; Jan 19 2011
Method of Contact Used: Email (hotmail)
Instant Messenger ID of scammer: AOL: khsupport MSN: [email protected]
Your Instant Messenger ID: [email protected]
MMOBAY Account of Scammer: KHAccounts.net
Other information:


Scam Information
######################
What was scammed?: World of Warcrat account
Link of trade thread:
Invincible + Ashes of Alar + 11.7k Ach | 3/5 T11 Warlock | 50,000! | T3 Alt! - MMO Accounts : World Of Warcraft US : Accounts : Warlock -

http://vbforums.mmobay.net/wow-usa-accounts-auctions-buy-sell/410068-invincible-ashes-alar-11-7k-ach-|-3-5-t11-warlock-|-50-000-|-t3-alt.html

http://www.**************.com/wow-account-trading-forum/world-warcraft-us-wow-accounts-sell/5511-invincible-ashes-alar-11-7k-ach-|-3-5-t11-warlock-|-50-000-|-t3-alt.html

Approximate value of scammed property: $1785.00 USD

Was a middleman used?: none
If yes, who?:

Describe how you were scammed:
I buy this account on january 15, 2011 via paypal. The transaction went pretty neat except i had to wait a couple of hours to get the login/password, he gave me the password and login of the yahoo mail of the account too. The SQA were sent by UPS to my address. 4 days after (january 19,2011) the account went compromise and someone reset the password of the yahoo mail. so i asked the seller if he can fix the thing so he sent the recovery form with the ID to Blizzard and I got the account back on January 20,2011 and all was fine.. except someone did a faction/server/name change... i Had to post a online ticket to fix this.. After 5 days days (January 24,2011) the account was compromise again!! so i contact the seller and i never had an answers i tried all emails i knoew about him and i got no answer at all so after a week of wait i decided to claim back the amount on paypal and his answer was im a scammer. After try to reach Blizzard myself they told me someone sent a other account recovery form on january 28 (just after i claim back my money) and blizzard sent to me a Notary account recovery form, and i thats not good good because i guess no one can send a Notary form without be the original owner. I did my own investigation and i found out, this seller propably buy the account from someone else who are not the original owner.. Now im -$1785 and i pay something i cant even use and the seller don't want to help me or give me my money back. Im very angry because its a lot of money.



Other details / notes:

Proof
Proof You MUST provide proof or your claim will not be valid!
######################
Chat Logs: Use
tags.
Pictures/Screenshots: Link to pictures or use code.

[B]Other proof: [/B]
i can post some email between him and I and also the answer from blizzard.

[B]When the first time the account was compromised:[/B]

Date: Wed, 19 Jan 2011 03:30:30 -0800
Subject: Re: FW: Your Yahoo! password was changed
From: -hided-
To: -hided-
That is very interesting. I have not touched anything on my end and I
have no reason to.

The SQA to the questions on the Yahoo account are as follows:

Favorite Uncle - -hided-
Favorite Author - -hided-

Let me know if you need anything else. That should reset the PW to the
e-mail account if you need to do so, which it seems you do need to.

Heading to bed here as it is 3:30am. I will be up in about 6-7 hours to
deal with this if there is indeed an issue.


Good morning i got this email this morning and apparently someone change
the password of the yahoo mail and delete my email for the recovery
password, someone who knew the SQA of the yahoo.... and this person also
change the password of the WoW as well even if the account had an
authenticator.... so 2 options are here... this is you or the Original
owner... I didnt receive the SAQ yet but should have it this morning, i
will not acccept it if this isssue is not fixed. Can you please do
something??? why we didnt change the email for mine after the transaction?
are you selling account and take them back after? if i have no hear about
you i will reclaim..... i will lso send you the other email i got from
yahoo... please be fast.

Date: Tue, 18 Jan 2011 19:35:09 -0800
To: -hided-
From: [email][email protected][/email]
Subject: Your Yahoo! password was changed





Your Yahoo! ID is: co***********
(ID partially hidden for your privacy)


The password for your Yahoo! ID was recently changed. You don't need
to do anything, this message is simply a notification to protect the
security of your account.
Your new password may take a few moments to become active. If it
doesn't work on your first try, please try it again later.


- Didn't change your password?

1. Someone changed your password on January 18, 2011 at 07:35pm PST.
Please sign in to your Yahoo! account to confirm you still have access
after the change.


2. Reset your password
([url]https://edit.yahoo.com/forgot?intl=us&partner=[/url]) from any sign-in
screen by clicking the forgotten password link.



3. Visit the Yahoo! Security Center ([url=http://security.yahoo.com]Yahoo! Security Center: simple tips and solutions for computer security and online safety[/url]) to
learn how to protect yourself from phishing attacks.


Regards,

Yahoo! Account Services

********************************************************

[B]this is the last email i got from him after the first compromise after that i sent email to him and he never replied.[/B]

Date: Thu, 20 Jan 2011 09:25:45 -0800
Subject: RE: Account Back In Hand
From: -hided-
To: -hided-

Alright, the accusations against me are getting very annoying now. I have
the reputation for being one of the most premier account resellers on
MMOBay and you have the audacity to come at me with these claims. The
moment that I had the information reset from Blizzard, is the moment that
you had it in your hands.

As for the rest of everything else, I am not sure what to tell, but I can
guarantee you it was not me. I have dealt with accounts that are worth
2-3x as much. If I was going to go dirty, I would have picked a much
better account and I would have done this kind of thing on a much more
widespread scale.

While I can understand your anger, it is misplaced. I could come at you
and say that this was all a ploy on your end as well, which is far more
likely, to end up with the account and your money in return after you have
the full information to the account.

Anyways, the account is your hands now. I did my best to get it back to
you as fast as possible and as intact as possible. As for the rest,
neither of us have a solution that has any proof, so I say we just drop
it.

Enjoy the account and let me know if anything else comes up.

-Shane


i dont understand how someone can play before you get the account back
and supposed to be LOCKED... you sure this is not you? i should trust you but this is very strange..... the person was playing till around 4 am your time.. and then you gave me the account info at 5h30am..... so that can be you.. i dont say this is you but you know... i dont undersand.. i paid that account... Im honest, its seams someone is not in the game... hope we can find whats happen here..

Date: Thu, 20 Jan 2011 02:27:43 -0800
Subject: Account Back In Hand
From: -hided-
To: -hided-

HUGE NOTE: Do not log onto the physical game account for at least 12 hours. You can check the toon out on the Battle.net account management page, but that is it. I do not want the quick IP changes to flag Blizzard again. That could put up in some worse waves that could result in an account ban that is irrevisible.

I am still perplexed as to what happened. Seems that the character was faction changed and transferred today as well. Someone was very intent on keeping this toon as there was time put into achievements as well (according to the armory for the toon).

Anyways, everything with the toon should be fine now.

Login: ************ (hide)
PW: ******(hide)
E-mail PW: *****(hide)

Again, no idea what is going, so let us hope that whatever this is is not a repeat occurrence.


Enjoy the account.



---------------------------- Original Message
----------------------------
Subject: RE: Warlock Invincible Ashes of Alar 11.7k Ach | 3/5 T11
Warlock | 50,000! | T3 Alt!
From: -hided-
Date: Wed, January 19, 2011 6:16 pm
To: -hided-
--------------------------------------------------------------------------

Ok thanks, i know blizz take some time to anwser.. I cant access to the
battle net now and no email was sent on the yahoo email and the new one i put on Battlenet, they might reset all before performe the account recovery... Keep me in touch, i very apreciate you time and patience.

Date: Wed, 19 Jan 2011 17:54:35 -0800
Subject: RE: Warlock Invincible Ashes of Alar 11.7k Ach | 3/5 T11
Warlock | 50,000! | T3 Alt!
From: -hided-
To: -hided-

Just wanted to keep you updated that I have not had any word as of yet. I just got back from the gym and checked and nothing.

From the last form I sent in, it took about 36-48 hours, so just giving you a timeline.

My apologies about all of this and I hope we can get to the bottom on what is going on.


thank you to keep me informed, didnt get one yet

[B]I sent many emails to him and he never replied:[/B]

From: ***********
Sent: January 25, 2011 6:03:03 AM
To: ******

Hello there again.. guess what? the account is compromise again... so last week we got the account back but the toon was still on aliance side and on a other server so i opened a ticket and i had to call blizzard to return it on horde and stuff.. all was fine till yesterday nght... i was not able to log in, no email from blizzard no nothing, the toon do not exist anymore on the armory too. so i sent an account recovery request on the battlenet website but i had no new from blizzard yet.. Im sure we will need to send a form with ID again.. the account as been changed because in the login screen that say no account are with that email.. so i beleive the original owner decide to take his account back or something and we will fight to take control of it again and again. any suggestion?

From: ******
Sent: January 26, 2011 7:24:05 AM
To: *******

Hello shane, are you busy this time, i had no anwser from you.. Can you please do something to get the account back again.. or give me a refund or an other account i dont know... this account is a pain i paid $1800 and i played like 4 days... this is a no sense... this is not if it was $300-$400... thats a lot of money for something i can't even play with and its seams i will never will able to play with.. you probably did a bad transaction with that guy, its seams he wanted to sell it and take it back after a while... I know you give a 30 days warranty.. so what are we doing now??

you can use this email if you want:

**hided** (gave him the password of the registred email)

so please ansser and keep me in touch.


From: ******
Sent: January 26, 2011 10:33:54 PM
To: *******
Are you there, why you dont anwser me?


From: ******
Sent: January 28, 2011 11:55:34 AM
To: *******

Ok this will be my last try to email you since you never emailed me back and i still dont have the control of the account. I asked for help but you never replied... If I dont receive any reply today, I will, and i'm sorry about that, asking for a refund. I spend $1800 on something im not able to use. I hope have some news of you very soon.

[B]and finaly the email i got from blizzard who said the account is compromise and need a notary form to recover it[/B]

From: [email][email protected][/email]
Sent: January 31, 2011 9:29:17 PM
To: ********

Greetings,

Thank you for submitting the Account Recovery documentation we requested for the account (******). We are unable to accept your submission due to the following:

- We were unable to verify the authenticity of the primary form of identification included.

Due to the reason above, we will require additional information before we can restore access to this account. Please print out the Notarized Account Recovery form ([url=http://us.blizzard.com/support/article/bnettouformnotary]Blizzard Support[/url]).

Follow the instructions on the form carefully, being sure to circle the appropriate service(s) under Section D: Requested Service. For security reasons, the form must be notarized by a Notary Public.

Once you have thoroughly completed the notary form as directed, be sure to include a photocopy of your identification and submit the original documents to us via postal mail.

If you have additional questions or concerns, please reply to this email. If you would rather speak a representative directly, please contact Account & Technical Services. Our contact information can be found at [url=http://blizzard.com/support/article/cs]Blizzard Support[/url].

Sincerely,

*******
Account & Technical Services
Blizzard Entertainment
[url=http://www.blizzard.com]Blizzard Entertainment[/url]

[B]Paypal screenshot of his answer:[/B]

[IMG]http://i54.photobucket.com/albums/g89/xgalrix/WoW/paypal.jpg

Additional Information
######################
Did you do any background searching before the trade?: Yes
Have you traded with this person before?: No
Approximately how many trades have you done on MMOBAY?: none

---------- Post added 02-03-2011 at 11:39 AM ----------

I will add this to my post:
His warranty state that if account recall under 3 month I will get refund. But now he says because no one can proof he wants to put the issue at that and is ignoring my e-mails. If this is the case all the time, well, he can always say "No one can prove", so in the end, what is the point of warranty? When recall happen no one knows WHO recalls. Blizzard won't say, the e-mails won't say. Bottom line is I pay $1800 for an account with warranty, and it seems like I have been scammed out of my warranty policy.

---------- Post added 02-03-2011 at 11:52 AM ----------

KHAccount was angry because I thought maybe he recall, or maybe owner recall. If he says he is a professional seller with so much rep, he should understand first time buyer can think maybe this person recall, or that person. Instead of explain he use that excuse to get aggressive towards me his customer.

That aside, I am still in my rightful place. I pay $1800 for an account, SOMEONE recalled, I don't know who, but since KHAccount have high rep and would not recall, then the person who sold it to him did.
 
The issue is pretty cut and dry. Account was originally sold to another user on these forums, but that user only received the login and password (did not have the SQA for the account or any of the CD-Keys) to the account as he was on a payment plan. Once that buyer arrived at the conclusion that he could not finish payments for the account, the account was put back up for sale.

After the account was put up, the above user contacted me via AIM and proceeded with the steps below.

Here is a numbered list of actions taken in this transaction:
  1. Jan 15, 2011: Account was sold to this individual.
  2. Jan 17, 2011: SQA and Full Name were sent via UPS to this user.
  3. Jan 19-20, 2011:Account was "compromised" while the account information was still in transit via UPS to the buyer. The buyer had the login/pw to the account after the payment was received. Somehow, the details on the e-mail account were changed as well. All of that screams that the computer was unsecure. I proceeded to reset the information to the e-mail and the account and all was fine. At this point, the buyer found out that the character was faction and server transferred. He proceeded to send in a webform to have both transactions reversed. This led to the account being locked and I had to send in the BNET TOU form + the ID to get the account unlocked.
  4. Jan 25-26, 2011: According to the e-mails above from the user, he sent quite a lot of e-mails on this date, but not one of them was received. The only thing that was received that was communication from him was a Paypal Dispute.
  5. Jan 28, 2011: Paypal claim was initiated without communication from the user (he claims he communicated, but I have no record). At this point, I went to go to recall the account to find the account had been notary locked.
So at this point, I have a -$1700 Paypal and an account that this user has full information to that is notary locked. If and when I get this thing unlocked, this user could just call in to get the account again anyway, thereby causing a huge issue. Everything now is a security issue on my end regarding a very high end account.

There is no doubt in my mind that there are one of two possibilities here:
  1. The buyer was negligible with the account and was sharing the account information with other people.
  2. This entire escapade is scam to get the funds back and the account.
That is really all I have to say on the matter. At this time, the Paypal claim is still open and Paypal has till the 25th of February to make a decision. In the meantime, my Paypal is -$1700.

Please let me know if any documentation is necessary and I will be glad to provide it.

Thanks for your time.
 
Last edited:
I tried the 3 emails i knew about you the one on khaccounts the gmail and the other one and i still have all them all in my sent msg and no one came back as error. i even sent 2 emails after puting my claim on paypal I was asking you about your phone number to talk about this. no answer... look your junk mail.. i will not let you treat me like a scammer. Im honest, i never shared anything about the account to anyone and the account was compromise before i got the SQA. My computer is clear and i repeat the account went compromise 1 day before i got the SAQ so i had no way to make those change! you never sent me the cd-key or ID so i Can't do anything about the account recovery...

---------- Post added 02-03-2011 at 01:18 PM ----------

First claim: KH claim that my computer not secure and cause acc to get hack and that "The buyer was negligible with the account and was sharing the account information with other people."
Response: If such is the case, my PayPal would also been hack boos same Mac. Second, I use mac to play. There is almost no keylog case on mac.

Second claim: "This entire escapade is scam to get the funds back and the account."
Response: This is extremely disrespectful to a client that pay you nearly $2000. You speak as if you have no responsibility Your warranty is false. You can easily accuse all your customer of the same mishap.

Whatever the case, account info was changed somehow, and if you buy this from original owner, it can be fix easily.

If you are a legit seller like you say you are, you could get the notary unlock, and that is your responsibility. If you cannot do this, and you cannot 100% prove with fact that my computer compromised, then by deduction it can be said that original owner recall..

We all know original owner can fix this. you buy from original owner right? Then have him fix it. If you cannot fix it, then refund. If you did not buy from original owner then that is your fault not secure buying.

- You have no proof that I was negligible in keeping acc info. I use mac. Try find keyloogers that can attack mac.
- You have a warranty against recall and issues. I hope this is fixed.

---------- Post added 02-03-2011 at 04:08 PM ----------

I put an authenticator on it. So EVEN IF I got keylogger on computer, he need SQA to remove authenticator to login and change the password. and someone did it! so this 100% has nothing to do with my security. I call blizz (jan 29,2011) and they said someone sent account recovery form friday (just after my paypal claim Jan 28 2011), see email from blizzard they sent me a notary recovery form because they was really confuse about what happened.

I want to mention i have 2 others personal bnet account and I play them on the same computer and never been hacked.

Here's additional info.. The previous owner that sale fell through on the warlock put his email as recovery email for the yahoo mail of the bnet. So now tell me who is putting acocunt info at risk, me or you?

---------- Post added 02-03-2011 at 05:21 PM ----------

A other additional note: Friday (Jan 28,2011) i registred on his website masked crusader to try to see what happen there and if i can reach him by this way. some minutes later My IP got BANNED and i wasnt unable to enter on his site.. the reason was because im banned from MMOBAY ??????? so after this i said ''ho well this guy really don't want to talk to me'' so i put my claim on paypal as mentionned. You should look at you log...
 
Banned - failed to resolve scam thread + Fake IDs - http://vbforums.mmobay.net/scammers/426260-janda2010-janda201075%40ymail-com-snow-blood-3.html
that is technically a easy fix.I am in law enforcement and even though you broke the terms and agreements put in place by blizzard,this would be concidered grand larceony,theft by deception,and internet fraud.If convicted it is a 2nd degree felony with a 3-5 yr sentence and fines out the a$$. Only thing i can suggest is recall the payment from paypal and move on or if ya can't re-call it contact local law enforcement agency.
 
There is no doubt in my mind that there are one of two possibilities here:
  1. The buyer was negligible with the account and was sharing the account information with other people.
  2. This entire escapade is scam to get the funds back and the account.
Isn't it possible that the person you purchased the account from has decided to recall it?
 
I saw in the forum of the last guild where the warlock was just before the sale and i can confirm the real name he wrote on the application is definitely not the name of the original owner... and the email he put on that application was the same email who were attached to the yahoo mail password reset. I will not post the link because the real name of the guy is in the form. If someone give me the authorization to do it, i will. That form was filled 15 days before the sale and KHaccounts told me he had this toon since a month ago... I still have the email of this.

All i want is this thing fixed, i want the account in my hand again and cross my fingers to happen again or get a refund. This is my first trade and i lost my money this is not funny for a first try...
 
Do not post unless you are directly involved or asked.


Jan 19-20, 2011: WoW account was compromised as well as Yahoo email address for the account. The person then tried to do a server/faction/name change. It was recovered by KHAccounts by sending ID in. xgalrix only had login/pass at this time.

So the person how took the account the first time, got access to the Yahoo email, then used that to reset the password for the WoW account.

Is it possible for someone without CD keys or SQA to initiate a server/faction/name change? (anyone can answer)
xgalrix when was an authenticator added? Can you prove it was added?
 
@Mike - It is possible for someone to do a server/faction/name change without anything more than the login and password.

As for the previous recovery options on the e-mail account, those were from my first buyer. The guild application that was put in was in his name. I can show you the Paypal transaction record and that it matches the name on the guild application that xglarix is referring to. All that being said though, the user never had the reset secret questions/answers that are required to reset the password on the Yahoo account without being directly inside the account. So, anything in regards to this user or the prior sale means nothing as the user did not have full account access or full access to the account e-mail either.
 
Last edited:
Ok, I've been told you do not need CD keys or SQA to initiate an server/faction/name change.

moving on.

January 24,2011: xgalrix is claiming the account was recalled again. What the Yahoo account compromised again as well? From your description above, I dont think it was.
I would assume since it was compromised once already, Blizzard would have required a ID to recall it this second time, which xgalrix didn't have. xgalrix did you receive any emails from Blizzard at this time?

Jan 28, 2011: Blizzard is requiring a notary to unlock the account.


xgalrix when was an authenticator added? Can you prove it was added?
xgalrix would you be willing to verify your info by using our Verification service (http://vbforums.mmobay.net/verifyaccount.php) I will refund you the $10 fee once you complete the steps. (so you account won't actually get upgraded)
 
The second "recall" is the notary lock we are dealing with right now. The first "recall" was fixed with a simple password reset on both the e-mail and the account. xgalrix went on to fill out a webform to get the server transfer and faction change reversed, which led to the first account lock. This is when I had to send in the ID and the form in the first place.
 
Yes, but from his emails above, he said the account was recalled again on the 24th. After not receiving a response from you, he called Blizz on the 28th, then the account was locked and required a notary. So there is no info from the 24-28. Blizzard could have locked it on the 24th or they might not have done it until the 28th when he called in.

Do you have an armory for the account? Did anyone play on it from the 24-28th?
 
@Mike - It is possible for someone to do a server/faction/name change without anything more than the login and password.

As for the previous recovery options on the e-mail account, those were from my first buyer. The guild application that was put in was in his name. I can show you the Paypal transaction record and that it matches the name on the guild application that xglarix is referring to. All that being said though, the user never had the reset secret questions/answers that are required to reset the password on the Yahoo account without being directly inside the account. So, anything in regards to this user or the prior sale means nothing as the user did not have full account access or full access to the account e-mail either.

But you can reset the password of the yahoo mail just with the email address... you have to choose between secret questions OR email recovery. someone can confirm this? his email was in the reset password setting and i told you this.

---------- Post added 02-04-2011 at 02:25 PM ----------

Ok, I've been told you do not need CD keys or SQA to initiate an server/faction/name change.

moving on.

January 24,2011: xgalrix is claiming the account was recalled again. What the Yahoo account compromised again as well? From your description above, I dont think it was.
I would assume since it was compromised once already, Blizzard would have required a ID to recall it this second time, which xgalrix didn't have. xgalrix did you receive any emails from Blizzard at this time?

Jan 28, 2011: Blizzard is requiring a notary to unlock the account.


xgalrix when was an authenticator added? Can you prove it was added?
xgalrix would you be willing to verify your info by using our Verification service (http://vbforums.mmobay.net/verifyaccount.php) I will refund you the $10 fee once you complete the steps. (so you account won't actually get upgraded)

i put the authenticator the first day i had the account. I can't prove it because when the account went compromise for the first time and the yahoo mail password changed, someone take care to clear everything in that email. When i got the account back in my hand i put an authenticator there is the email from Blizzard:

From: [email protected]
Sent: January 20, 2011 7:41:26 AM
To: HIDE


Hello,

We've received a request to add a Battle.net Authenticator to this Battle.net account. Please click this link to continue with the authenticator attachment process. You will be redirected to Battle.net Account Management (please be prepared to log in) with further instructions.
https://us.battle.net/account/manag...atorType=MA&ticket=547it47e9pd3bmur08o5tmbh8j

If you no longer wish to attach an authenticator to this Battle.net account, or if you did not initiate this request, please disregard and/or delete this e-mail.

If you have any questions regarding your Battle.net account, click here for answers to frequently asked questions and contact information for the Blizzard Billing & Account Services team.

Sincerely,
The Battle.net Account Team
Online Privacy Policy


and about verify my info i will for sure


And no i never get an email from blizzard for the second recall, i guess someone sent the form and blizz don't sent any email vérification in this case

---------- Post added 02-04-2011 at 02:42 PM ----------

xgalrix would you be willing to verify your info by using our Verification service (http://vbforums.mmobay.net/verifyaccount.php) I will refund you the $10 fee once you complete the steps. (so you account won't actually get upgraded)


Done, you can keep me updated i don't mind

---------- Post added 02-04-2011 at 02:53 PM ----------

Yes, but from his emails above, he said the account was recalled again on the 24th. After not receiving a response from you, he called Blizz on the 28th, then the account was locked and required a notary. So there is no info from the 24-28. Blizzard could have locked it on the 24th or they might not have done it until the 28th when he called in.

Do you have an armory for the account? Did anyone play on it from the 24-28th?

Just to clarify:
Jan 19,2011 compromise for the first time
jan 24,2011 compromise again and tried to reach KH
Jan 28,2011nothing from KH, put my paypal claim
jan 29,2011 tried to call Blizz myself and they told me someone did an account recovery on Jan 28,2011 and the account was not locked or something, they even confirm me the accopunt was fine. I was not able to tell them the email of that recovery so i said: what we can do now? they said we will send a notary form and fill it and return to us. at this time i have no idea if the account still playable, lock, ban or need a notary form whatever..

---------- Post added 02-04-2011 at 02:59 PM ----------

this is the email just after my call


From: ******[email protected]
Sent: January 29, 2011 11:26:22 AM
To: ******@hotmail.com

Greetings *****,


STEP 1: SECURE THE ACCOUNT, YOUR COMPUTER, AND YOUR EMAIL ADDRESS

We recommend you read over and apply the following tips to protect yourself and the account in the future. Account compromises can occur when a player shares login information with an unauthorized third party, or plays on a computer that has a virus, Trojan, or keylogger.

- Keep the login information confidential. World of Warcraft access can only be shared with one minor of whom you are the parent or guardian. Sharing access with anyone else is a violation of the Terms of Use. You are also responsible for every use of an account on which you are listed as the registered player, whether the use was authorized or not.

- Use up-to-date firewall, anti-virus, and anti-spyware software to scan your system regularly for viruses, Trojans, and keyloggers.

- Keep your operating system and other software up-to-date. Be careful when downloading new software.

- Be wary of "spoof" and scam websites and emails that pose as Blizzard Entertainment and request account or personal information. As a reminder, Blizzard Entertainment representatives will *NEVER* ask you for your password, either on the phone, in-game, or through email.

- Use separate, unique passwords for your email, World of Warcraft, and any other online accounts.

- Change your passwords regularly, and keep World of Warcraft account information updated using the Account Management page at http://www.worldofwarcraft.com/account/.

For additional security tips and information, please visit the following sites:

- Account and Computer Security: Blizzard Support

- What to do if the Account Has Been Compromised: Blizzard Support

- Account Security and Recovery FAQ: Blizzard Support

- Email Address Security: Blizzard Support

If you are looking for an added layer of security, we currently offer the Battle.net Authenticator, an optional device that can help prevent unauthorized account access. For more information about how the authenticator works, or how to add one to a World of Warcraft account, please visit the Battle.net Authenticator FAQ at Blizzard Support.

STEP 2: SUBMIT COMPLETED DOCUMENTATION

In order to secure this World of Warcraft account, we must first verify that you are the registered player. Please print and fill out the Account Recovery Form (Blizzard Support), follow the instructions in the form, and then email, fax, or mail the form and required identification as directed.

If you choose to submit this via fax, you can send it to either (949) 725-7972 or (949) 725-6341.

STEP 3: VERIFY YOUR SUBMISSION WAS RECEIVED

We will contact you with further instructions once we have processed your merger dispute documentation. If you do not receive a reply within 5 business days of sending your submission via fax or email, please resend it and notify us by using this form: http://us.blizzard.com/support/webform-us.xml. If you mailed the submission, please allow time for delivery.

Only the Account Administration department can address questions you may have about the account recovery process. To learn more about how we are able to assist you, please visit us at Blizzard Support.

If you have additional questions or concerns, please reply to this email. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at Blizzard Support.


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xgalrix has passed the verification process. I refunded you the $10.

From all the information provided it seems that someone recalled the account. There's no proof of keylogging and it seems someone with the ID recalled, not someone with login/pass only. If it was indeed the OO, then I'm sure you will find out if they send in a notary before you. If they never do, then someone else has the ID and is recalling it. I see no evidence that xgalrix is trying to scam here.

KHAccounts you provide a 30 day guarantee and this falls within that range, so you need to either recover the account or refund the buyer.
 
$1800 account flushed down the drain but who honestly gives a ****?

Account was from the Original Owner and only him and I have the ID scan. As for the rest of it, everything is just far too convenient for the way things have worked out but apparently I am the only one seeing through the smokescreen as I am the only one that loses everything if this little post goes bad. But, again, whatever.

Tell him to drop the Paypal claim and I will refund the amount or he can wait till Monday for me to waste more time on this garbage with Paypal.

Well played xgalrix.
 
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ok i know i am not allowed to post here but KHA ur response there just pissed me right off if u dont like giving refunds START SELLING LEGIT ACCOUNTS. and if u cant do that maybe u should stop selling accounts altogether
 
Thanks for your response. Was a perfectly legitimate account prior to being sold to this individual. Thank you for your unwelcome response. Look at my history and let us see how many threads like this there are against me versus other sellers like myself. The reason why I am so heated with this particular case is because it is utter BS and I know perfectly well what happened to the account.

Everything from the very start with this individual was utter chaos. The account never had a problem and THE MOMENT this guy received just the username/password everything has took a turn for the worse. Amazing that the day after the account was sold, things just magically started being "recalled".

I just think that this case is extremely coincidental and everything here is just far too convenient. I am more than happy to refund the user for the $1800 account and take back an account that I can no longer sell. There is no way in hell that I would give the user back the account because I would honestly not want him as a continued client for the trouble that he has caused that has been on his end.

Anyways, I am done with this thread. Let the user know that I will refund him pending him closing the claim or he can wait till Monday/Tuesday when I arrive back from vacation for me to call into Paypal.

Thanks for your time.
 
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