Review on my account that contains sensitive info

[Flowion]

Sep 21, 2017 user ambrogio left a review on my account, I had no clue he did this and it's so long ago, I won't even get into trying to disprove his claims since I don't even know how I could, but regardless he left a negative review on my account that contains my personal info, and the user is now banned, can I get this info removed from my page please?

 

[EpicNPC CM]

DISPUTE GUIDELINES

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.
• Please report false feedback ASAP, within 10 days of receiving the feedback.
  • If reported within 10 days, the user who gave the feedback will be asked to prove it. If they are unable to, the feedback will be removed as false.
  • We will make a best effort to investigate feedbacks up to 30 days from when the feedback is received.
  • After 30 days the burden of proof falls solely on the member who receives the feedback.
    
    • Example: Joe gets a negative feedback from Roger. Two months later Joe files a dispute to have it removed. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
• Between 11 - 30 days is a gray area. We will do our best to investigate, however decisions will be made on a case by case basis.
• Feedback will ONLY be removed if it's false. If resolved, it will be updated to neutral.

 

[Flowion]

understood, wasn't sure if the user leaving my personal info on my page constituted that info at least getting taken off, even if the review would stay up as negative, but if not then nothing I can do I suppose.