2 false feedbacks!

[AdletMayer]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Hello EpicNPC Staff,

I would like to request a review of the feedback left by user "Fitz0warcraft" on my profile.

The feedback contains serious accusations including claims that I am a scammer, thief, and seller of duplicated items, along with multiple personal insults and defamatory statements.

My concerns are:

• The transaction was not conducted through EpicNPC Trade Guardian.
• The buyer has provided no conclusive proof that any item delivered was duplicated.
• The feedback contains personal attacks and insults rather than an objective description of a transaction.
• The buyer has posted repeated comments intended to damage my reputation.
• I have screenshots and delivery evidence showing that at least part of the order was successfully delivered, and I remained willing to complete the transaction.

The feedback goes beyond a normal buyer review and includes statements such as "scammer", "thief", "loser", and other abusive language. Regardless of any disagreement between buyer and seller, I believe this violates the standards of respectful marketplace feedback.

I respectfully request that the moderation team review the feedback, the evidence provided by both parties, and determine whether this feedback complies with EpicNPC's feedback policies.

I am happy to provide all screenshots, Discord conversations, and delivery proofs if required.

Thank you for your time and assistance.

 

[EpicNPC Mod]

• Please report false feedback ASAP, within 10 days of receiving the feedback.
  • If reported within 10 days, the user who gave the feedback will be asked to prove it. If they are unable to, the feedback will be removed as false.
  • We will make a best effort to investigate feedbacks up to 30 days from when the feedback is received.
  • After 30 days the burden of proof falls solely on the member who receives the feedback.
    • Example: Joe gets a negative feedback from Roger. Two months later Joe files a dispute to have it removed. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
• Between 11 - 30 days is a gray area. We will do our best to investigate, however decisions will be made on a case by case basis.
• Feedback will ONLY be removed if it's false. If resolved, it will be updated to neutral.

Please provide proof the feedback is false.

 

[Fitz0warcraft]

These reviews were far from False , I have been on here for 13 years !!

The guy was advertising real raccoons in grow a garden , I was buying for my 12 year old son. Guy gives me one .. it’s fake .. duped .. as in it can’t be traded. I tell him flat out if they were duped he said no they werent. Here is a bunch of screen shots .. I didn’t want the 2nd duped on because it’s garbage. He gave me negative feedback for him selling false products .. it’s crazy over $18 bucks .. honestly was mind blown. I have bought and sold 1000’s through this site. He of course deleted his rediculous messages to me !

 

[Fitz0warcraft]

Also this was almost a year ago and I am very happy to leave the feedback after him being a thief and liar over $18

 

[Fitz0warcraft]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

YES also please tell him to provide proof of our discord convo's - i even had a picture that racoon couldnt be traded , THIS IS CRAZY over $18us

 

[Fitz0warcraft]

If you want to refund my $18 and say you were wrong for selling duped pets and lying to me , I’ll be happy to remove the feedback.

 

[Fitz0warcraft]

By the way I was able to unlock our chat and show you all the pictures including the duped pet unable to trade and the rediculous stuff he said to me

 

[Fitz0warcraft]

Here

 

[Fitz0warcraft]

Im not taking my feedback down without an apology and refund !

 

[AdletMayer]

Im not taking my feedback down without an apology and refund !

Hello,

Thank you for your response.

First of all, I'd like to apologize for how our previous conversation ended. Looking back, I could have handled the situation in a more professional manner, and I regret that.

Regardless of our disagreement, I never intended to leave you feeling that I ignored your concerns or refused to resolve the issue.

Although I do not agree with all of the accusations made against me, I would still like to resolve this amicably.

If receiving a refund will help put this matter behind us, please send me a private message here on EpicNPC with your PayPal email address, and I'll arrange the refund. My goal is simply to resolve the situation respectfully.

I also kindly ask that, once the matter has been resolved, you consider updating or removing the feedback to reflect the final outcome. I believe that's a fair resolution for both of us.

Thank you.

 

[Fitz0warcraft]

Good morning , Thanks very much for the message. I was just extra upset because 1. I did ask if the pets were real and 2. They were for my son who was upset because he was using his money saved up to buy them. All that aside , no problem , apology accepted. I’ll reach out with my PayPal , once refunded I’ll adjust my feedback to reflect that you resolved my issues. Thanks

 

[Fitz0warcraft]

Hi can you please remove my feedback or allow me to edit it? EPICNPCmod

 

[EpicNPC Mod]

Changed to 3 stars and marked as resolved.