- Country
- Russia
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Hello, dear Administrator.
https://www.epicnpc.com/feedback/feedback/442570/view
Problem with my regular customer. Bought 3 boosts from me. 2 of them done properly month ago (had a lot of proofs, can add them if require).
So we have problem with the third order. It was very hard and specific order in Dota 2. Solo boost in NA server on support role.
So we started the boost as usual, but had lose streak, because on support role, you know, it's very hard to carry the team to victory. So, NA server is not so will-skilled server, by the way, and your core teammates can't do anything.
But as my customer know, we can boost it properly anyway, we started to win and able to complete the boost in full amount.
Customer was very angry at last day and canceled the order, changed the password and doesn't want to let us complete the boost properly. He requested a refund. But okay, if customer doesn't want us to do the work, we refunded the full amount of funds, although we offered to continue the boost and return the lost points and finish as expected. there were no agreements on the execution time, so we did everything at the usual speed. defeats for support are inevitable, and this is normal, but we would still have finished the boost.
But customer made really strange move - requested additional funds as compensation. WTF? We did full refund already.
I ask you to delete review and all negative his posts in our threads, because customer doesn't let us finish the work properly.
https://www.epicnpc.com/feedback/feedback/442570/view
Problem with my regular customer. Bought 3 boosts from me. 2 of them done properly month ago (had a lot of proofs, can add them if require).
So we have problem with the third order. It was very hard and specific order in Dota 2. Solo boost in NA server on support role.
So we started the boost as usual, but had lose streak, because on support role, you know, it's very hard to carry the team to victory. So, NA server is not so will-skilled server, by the way, and your core teammates can't do anything.
But as my customer know, we can boost it properly anyway, we started to win and able to complete the boost in full amount.
Customer was very angry at last day and canceled the order, changed the password and doesn't want to let us complete the boost properly. He requested a refund. But okay, if customer doesn't want us to do the work, we refunded the full amount of funds, although we offered to continue the boost and return the lost points and finish as expected. there were no agreements on the execution time, so we did everything at the usual speed. defeats for support are inevitable, and this is normal, but we would still have finished the boost.
But customer made really strange move - requested additional funds as compensation. WTF? We did full refund already.
I ask you to delete review and all negative his posts in our threads, because customer doesn't let us finish the work properly.
