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I was locked out of account a day after receiving account from seller samsam07

Not Recently Bumped
Dispute Type
Scam Accusation
(7 reviews)

TRZK

Level 44

Trade Guardian Orders: 10

(100%) (7 reviews)
Country
United States
Member Since
Apr 6, 2021
Country
United States
Multiple Accounts
0
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
######################
Purchase Date: 4/19/21
Date the problem begain: 4/20/21
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: Ninpo
Your Instant Messenger ID: KZ0

Other information:


DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): Instead of just marking as sold such as his previous listings he deleted it. Here is the link of the deleted thread if that helps: https://www.epicnpc.com/threads/top...ccount-many-r5-weapon-and-c6-5-stars.1921749/
Approximate value of property: $1,800
Was Trade Guardian used? NO
If yes, what is the Trade Guardian ID?

What is the dispute about?

I bought a Genshin Impact account from him for $1,800 USD. I did not use a middleman considering they had 20 positive feedback reviews(clearly a mistake). I did notice after that they had a similar dispute beforehand of a recalled account under their neutral review.
He gave me the account details about 5 hours after originally sending the money. I then had access to the account that same day the 19th of April. but on the 20th of April I no longer had access. I had changed the pass on the 19th as soon I received the account in
hopes to avoid a situation like this but I did not check if there was any email, number, social media attached. On the 20th of April the password I had changed to no longer worked and that is when I noticed that the account had an email and number attached.

I then proceed to contact the seller in which he denied that the email and phone # attached were his. Instead he started accusing me of trying to buy cheap primogems or try to sell the account. I had it for max a day and I also bought the account to keep not to sell. Also I would not do the whole cheap primogem scam because
it usually leads to trouble with Mihoyo not worth it.

After some discussion I contacted Mihoyo Customer support in hopes of recovering the account. The seller gave me the information I was asking for in the form that Mihoyo makes you fill out. The problem after was that I noticed that the UID he provided me was incorrect. Hence the whole form was ruin since I had submitted it and trust him on the info.
I was piss since Mihoyo takes a while to respond and now I had to fill out the form again. They responded within 5 days that the information was not consistent with the account information and that they could not retrieve the account. Surely the only issue should have been the incorrect UID that the seller provided so I replied mentioning that the UID was incorrect by a number and they still
said the info was incorrect. So at this point it has been 7 days I have no account and don't have my money. The seller barely responds to this inquiries and the info I was given has been marked as wrong from Mihoyo and they proclaim the email and number is not theirs.

1619594938402.png


This smells like a scam to me. Considering the situation and results so far. I decided to make this thread because the seller is not taking the issues seriously enough and each day it seems more like a scam.


Proof
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You MUST provide proof or your claim will not be valid!

The screenshots attached show the first conversation we had concerning when I was locked out. The info he told me to use for wise (censored the bank account for obvious reasons) but as you can see the name provided is there.
Also the transaction proof from wise that I sent the money and that it arrived to him.

The email response from Mihoyo regarding the info the seller provided was incorrect.


Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? Yes the seller said he was the original owner :

1619594713035.png




What account information did the seller provide you at the time of sale?

He Provided Pass and username log ing. Also account info and how they were original owner with their brother.

How long did you have the account before it was recalled?

I only had it for a single day.
The email I got from mihoyo is in the attachements.


If you would like me to provide any other information do let me know.
 

Attachments

  • Where to send payment wise..png
    Where to send payment wise..png
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  • Us having a discussion about being locked out of account.PNG
    Us having a discussion about being locked out of account.PNG
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  • Screenshot_20210428-001153_Wise (formerly TransferWise).jpg
    Screenshot_20210428-001153_Wise (formerly TransferWise).jpg
    262.8 KB
  • Screenshot_20210426-025721_Gmail.jpg
    Screenshot_20210426-025721_Gmail.jpg
    278.7 KB
  • 1619594703081.png
    1619594703081.png
    20.5 KB
Last edited:
Banned - Failed to resolve https://www.epicnpc.com/threads/i-was-locked-out-of-account-a-day-after-receiving-account-from-seller-samsam07.1930905/
Hello,

i sold the account to @TRZK

the delivery was made the 19 april 2021 and 2 days after he contacted me by telling me that he could no longer connect, something that should not be possible since account recovery requests take several days like 7 days at least and i see clearly the account active in the game.

So I don't know if the buyer is in bad faith and maybe trying to get a refund.
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
A regular account recalled could technically not be possible but if the email or cell of the account belongs to you and you recovered the password through that method that would only take minutes. How do I know you are not lying about not knowing the email and cell on the account? I also changed the name to my discord name once I had the account and that was switched as soon as I lost access. Also I have proof that I submitted all the info to Mihoyo as you stated. Which should have been an smooth recovery but they literally sent a rejection notice multiple times. All your evidence is hear say while I actually took action.
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Here is the first email reply I got from Mihoyo and as you can see the title of the email has all the info submitted in the retrieval form in text form. The following picture is from the discord where the seller gives me all the info stated on that title. Except the UID which you can see was edited because the first one he gave me was incorrect by the last digit.
1619646881761.png

1619647025096.png

1619647089115.png
 
Also staff/mods can you let me know if I used the hide feature correctly so that the public can't just see the images that have sensitive information as stated on your help page for threads (Specifically for the 3 images summitted above). But on another note as you call tell from the previous screenshots submitted is that the account was originally created in New York (according to seller) and as you can see below the email for recovery of the account has an email attached that ends in columbia.edu. After some quick research this email belongs to Columbia University and guess where this University is located ..... New York. Isn't that too much coincidence.

1619648396872.png
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
@Angel I have not received any messages from him here on the site or on discord. The last I have heard of him was when he made the post up there. So yea no contact.
 
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