Booty Bay Recalls $8,000 Account (Now Banned)

[AccountShark.net]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Information
######################
Purchase Date: June 2021
Date the problem began: January 2022
Method of Contact Used (chat program):
Instant Messenger username of the person you're accusing: BootyBay#1497
Your Instant Messenger ID:

Other information:


DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): legendary-acc-585-mounts-gladiator-32k-achiev-realm-first.1858853
Approximate value of property: 8,000 USD
Was Trade Guardian used?
If yes, what is the Trade Guardian ID?

What is the dispute about?

Account recalled that is under BootyBay's personal name. It was his original main account. I purchased this account in June 2021 from a mutual friend on Discord (Forum profile Jvb31213y). I sold the account in July to a regular client of mine. The account was in my possession at the time of the recall because my customer asked me to help him sell it on consignment on December 6th. I secured the account and did not check it afterwards. My customer said he would rather trade for an account in my possession, so I gave him an account in exchange for this one. When I logged in, the email no longer worked, and there was a recovery ticket in the email from December 16th. Contacted BootyBay and he denied any responsibility. I asked him to submit a ticket to restore it, but only after he consulted me first so I could review what was being said. Woke up this morning and he sent me a ticket response saying the account will be banned permanently for being sold.

So I am out $8,000 in value on an account, plus the value of the account I traded my customer for it. I told BootyBay I would accept a lower settlement, but he refused to offer any assistance citing that "he did not do business with me and will not help me" despite his name being the name on the account. In my experience, only an original owner can recall an account using a timestamped ID photo, and this has been the case for years. Nothing has changed to my knowledge.

Other details / notes:

The exact timeline of events is as follows:

BootyBay sells his main account for $5,000 June 2021 to Jvb31213y
Jvb31213y sells to me late June
I sell to my customer in July for $8,000
Dec 6th my customer contacts me to list the account for sale on consignment
I secure the account on this day. The email was never changed, only the password
Afterwards he asks me to swap him for a different account in my possession
I agree to the swap
Log in to the $8,000 account and see the recovery ticket in the email
BootyBay gets account banned

Proof
######################
You MUST provide proof or your claim will not be valid!

Only staff can view this content.

Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:

Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? Yes, he confirmed this on his thread and when he sold the account.
What account information did the seller provide you at the time of sale? One ID photo was provided as that was all that was provided to him.
How long did you have the account before it was recalled? 6 months
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES

 

[Booty Bay]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

Hello, I'm answering as soon as possible, I want to solve this as soon as possible so that I can return to the market with a totally light and clean head, I warn you that my English is not fluent and that maybe I can miss a sentence, let's start step by step!


First, it is worth mentioning that I never sold this account to AccountShark, he bought it from a former member of a discord group where we both participated, I would like to point out that he disappeared and never left answers. I sold this account about 1 year ago if I'm not mistaken, I remember I was at Christmas parties at the time, I sold it for 5000$, along with the account I sold all access, Email, ID photo, absolutely everything, including others future boost services I sold him.

Yesterday I got a message from AccountShark where he was reporting a rollback issue with the account he had purchased, however I never knew the account had been sold again after going through me, so I found out that the person who bought it from me resold it to Shark months later, and here we are now, I was taken by surprise being accused of stealing 8000$ from AccountShark for a product he NEVER bought from me, after the product leaves my hands and goes to a third party, it is not my responsibility.

Well, at least that's how I think, I ask for the understanding of those who will read my answer and understand that the account has come a long way to reach Account Shark's hands and that it makes no sense for him to report me claiming that I owe 8000 $ or I'll be banned forever (he threatened me)


I will link below the ad with the date I sold the product and the feedback I received from the customer I sold it, I have never, EVER done business with Shark, and he keeps claiming that I am a part of it.

https://www.epicnpc.com/threads/legendary-acc-585-mounts-gladiator-32k-achiev-realm-first.1858853/ <<<< Topic Account



To reinforce my innocence, I have some screenshots that some sellers (I'll just use one with the buyer in question so I don't prolong the conversation) where AccountShark uses lies to try to harm me, as you can see it's a long story that I I have with this Dealer.

My reputation and integrity on this site has never been questioned, I always seek to deliver the best products and service to my customers, I don't seek to fix unnecessary fights, but unfortunately there are other sellers who like this, I hope you read my answer, very thanks!

 

[AccountShark.net]

I sold this account about 1 year ago if I'm not mistaken, I remember I was at Christmas parties at the time, I sold it for 5000$, along with the account I sold all access, Email, ID photo, absolutely everything

You sold this account in June 2021. There is a date on his feedback.

You say you offer a guarantee on everything you sell, so where is the guarantee for accounts that are literally under your name?

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

You sold this account in June 2021. There is a date on his feedback.

You say you offer a guarantee on everything you sell, so where is the guarantee for accounts that are literally under your name?

I offer a guarantee to my customers, you are not my customer. If someone buys a product from me and RESELLS it, how can I control it? How can I say that I am to blame just because this account was once in my hands? You as an experienced and old seller should know this before buying a third party product, and now you want to charge me 8000$ as if I really owe you that money?

 

[AccountShark.net]

I offer a guarantee to my customers, you are not my customer. If someone buys a product from me and RESELLS it, how can I control it? How can I say that I am to blame just because this account was once in my hands? You as an experienced and old seller should know this before buying a third party product, and now you want to charge me 8000$ as if I really owe you that money?

That logic makes sense when you're reselling accounts that you’re not the original owner of. It does not apply here to an account with your name on it that you created.

https://imgur.com/c8wolWf

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

That logic makes sense when you're reselling accounts that you’re not the original owner of. It does not apply here to an account with your name on it that you created.

The logic I follow is simple, how am I going to control a sale that was not made by me? I only guarantee the safety of my clients and who I do business with, answer me, did you buy this account from me?

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

I could summarize this topic in a few words: I'm being accused of stealing 8000$ from accountshark without ever selling the product to him.

 

[AccountShark.net]

The logic I follow is simple, how am I going to control a sale that was not made by me? I only guarantee the safety of my clients and who I do business with, answer me, did you buy this account from me?

No, but I didn't need to buy it from you in order for you to be responsible for an account that you're the original owner of. If your name wasn't on the account I would be more inclined to take a greater loss, but that is not the case.

No sense in going back and forth with this. Wait for @EpicNPC to reply.

I could summarize this topic in a few words: I'm being accused of stealing 8000$ from accountshark without ever selling the product to him.

The value of what was lost is $8,000, not counting the additional account’s value that was lost in the process. I told you I would compromise on a settlement if we came to an agreement, but you did not want to.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

I'll wait for the Admin's response.

 

[AccountShark.net]

You need to reply to this in order to see this content.

 

[Angel]

@EpicNPC

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

Congratulations, you managed to ban the product itself, I'll wait for answers from the admin.

 

[AccountShark.net]

Congratulations, you managed to ban the product itself, I'll wait for answers from the admin.

You got it banned with your ticket. If you had done as I said and let me handle it then they would have given me the account back. Instead, you got it banned and we are here. There’s no need to make things up when I’ve already attached all the proof. You’re making yourself look worse.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

You got it banned with your ticket. If you had done as I said and let me handle it then they would have given me the account back. Instead, you got it banned and we are here. There’s no need to make things up when I’ve already attached all the proof. You’re making yourself look worse.

You asked me to open a ticket, and I did, then you asked me to WAIT, but I had already submitted the ticket to HELP, be honest, it happened.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

I have NEVER denied you help, EVER, I am just following the steps you decided to take.

 

[AccountShark.net]

I told you to wait and consult me first several times before you submitted a ticket and you did not.

https://imgur.com/kmMg2WR

https://imgur.com/2sCyg42

https://imgur.com/OrStoes

And here's a bonus one.

https://imgur.com/4Tf2CYY

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

You need to reply to this in order to see this content.

 

[AccountShark.net]

Right, so in your first screenshot I told you to wait and you said okay. Then in your second screenshot you replied saying "I have not submitted the ticket yet" so you had SEEN my messages. You just didn't do as I instructed and got your account banned. Nobody knows what you said in your ticket, but I submitted the same type of ticket and almost got the account restored if it hadn't been for you, so it's clear that your ticket is to blame for this mess.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

You asked me to open the ticket so I opened it, could I have missed some part of it? maybe, I'm not fluent in English, but I did it to help you recover your product that I had no idea you had, after all, I would never have sold that account to you.

Every product I ever sold to you was extremely high value, after all, I already knew who I was dealing with, so I'd ALWAYS prefer not to do business with you than having to go through exactly that here for a guy who thinks I owe 8000$ for an account I never sold to you.

 

[AccountShark.net]

You asked me to open the ticket so I opened it, could I have missed some part of it? maybe, I'm not fluent in English, but I did it to help you recover your product that I had no idea you had, after all, I would never have sold that account to you.

Every product I ever sold to you was extremely high value, after all, I already knew who I was dealing with, so I'd ALWAYS prefer not to do business with you than having to go through exactly that here for a guy who thinks I owe 8000$ for an account I never sold to you.

Okay, so you admit fault. That's good.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

Why would I harm you with a product I didn't even know you had? you live in another reality man.

It's extremely difficult to explain something simple to you, I never sold the product to you, I don't owe you 8000$, I didn't do business with you, and I TRIED TO HELP YOU with the ticket, I'm waiting for the Admin replies, but I can't see you creating false evidence and doing nothing.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

Okay, so you admit fault. That's good.

And you, when are you going to admit that you never bought this product from me and that's your fault and not mine?

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

My fault what is it? I not be fluent in another language? or maybe I haven't read a part of your sentence? this is my fault, look how cool, we're just having this conversation because i can speak in your language, imagine how many people you've harmed with this irresponsible game?

 

[AccountShark.net]

Why would I harm you with a product I didn't even know you had? you live in another reality man.

It's extremely difficult to explain something simple to you, I never sold the product to you, I don't owe you 8000$, I didn't do business with you, and I TRIED TO HELP YOU with the ticket, I'm waiting for the Admin replies, but I can't see you creating false evidence and doing nothing.

Exactly. You didn't know I had it. You thought some random person who wouldn't hunt you down and publicly humiliate you had it. You're mad you recalled the account while the account was under my possession and got caught.

 

[AccountShark.net]

BootyBay seems to think this issue and the other issue he's having with a separate user are somehow related.

This issue began on December 16th as that's when his account was recalled. The account was not being used by anyone, so this was unnoticed until I tried logging into it on Friday. The two issues took place over a month apart, and I confirmed with the other user that his account was under a totally different name. It is impossible to believe that the two issues are somehow correlated as BootyBay wants everyone to think. It sucks, but account recalls are just something that happens in this business, and as sellers we have a responsibility to resolve issues as they happen. There is no mystery or conspiracy about it. The only mystery here is why BootyBay's own account with HIS name on it was taken back.

It is beyond belief that I would want to lose an expensive account like this just to put BootyBay in an uncomfortable position. I don't care about him or what he does in the slightest, but he seems to believe this is all some kind of coordinated attack against him. To think that I would want to go through all of this drama at my own expense of $8,000+ is totally asinine. Obviously I would rather have the account than be stuck dealing with this crap, but that can't happen now because he got it banned. Instead of trying to make things right or come to an agreement on how to move forward, he's preoccupied with playing the victim.

I'm the only one who has lost anything here. He thinks I should lose my money and be left with nothing when HIS account with HIS name on it was recalled. In no realm of imagination is this fair or right. I've told him I'm open to some form of settlement, but he's made it clear that he literally wants to walk out of this dispute without paying back anything.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

I will not prolong and answer what has already been answered countless times, all the evidence that I could link alleging that I have no business done with you, I already did, now it remains to wait for the Admin's response, do that too.

 

[Adoxia]

Locking this thread until an admin reviews it. Do not unlock it.

 

[EpicNPC CM]

To summarize :

Booty Bay sells account to Jvb3123y in June 2021
Account was then sold to Accountshark from Jvb3123y
Accountshark sells account 1 month later to his buyer.
5 months later in December, the account is given back to Accountshark from his buyer, in an attempt to sell it again

The account traded hands 4 times, and twice to accountshark correct?
Booty bay > jvb3123y > accountshark > accountshark buyer > accountshark

Recovery email on Dec 16th.

Booty Bay you are the original owner correct?

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

To summarize :

Booty Bay sells account to Jvb3123y in June 2021
Account was then sold to Accountshark from Jvb3123y
Accountshark sells account 1 month later to his seller.
5 months later in December, the account is given back to Accountshark from his buyer, in an attempt to sell it again

The account traded hands 4 times, and twice to accountshark correct?
Booty bay > jvb3123y > accountshark > accountshark buyer > accountshark

Recovery email on Dec 16th.

Booty Bay you are the original owner correct?

Exactly

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

Exactly

Yes, I am the original account owner too.

 

[AccountShark.net]

To summarize :

Booty Bay sells account to Jvb3123y in June 2021
Account was then sold to Accountshark from Jvb3123y
Accountshark sells account 1 month later to his buyer.
5 months later in December, the account is given back to Accountshark from his buyer, in an attempt to sell it again

The account traded hands 4 times, and twice to accountshark correct?
Booty bay > jvb3123y > accountshark > accountshark buyer > accountshark

Recovery email on Dec 16th.

Booty Bay you are the original owner correct?

This is accurate.

Should also add, Jvb3123y was only given one ID photo from BootyBay and I got the same photo from him when I got the account. My buyer received no photo because I don’t distribute that stuff to my customers.

 

[EpicNPC]

June 2021 - Bootybay (OO) sells Wow account from Jvb31213y
June 2021 - Jvb31213y sells account to Accountshark
July 2021 - Accountshark sells account to unknown
Dec 6, - unknown asks Accountshark to resell for him, Accountshark gains access to account
Dec 16 - recovery ticket opened, email changed, unknown user
Jan 21 - Accountshark almost recovers the account, instead it's banned permanently

-- Bootybay, accountshark and Jvb31213y had ID provided by Bootybay

1) On Jan 21, Blizz support appears to be ready to update the email and recover the account for AccountShark. If Bootybay was not helping you Accountshark, how were you able to answer Blizzard questions and provide proof of ownership?

https://imgur.com/5uJYfpy

2) Jan 20, Bootybay agrees to recover the account "I will do what you ask me to recover the account, ok"
https://epicnpc-cdn.com/s3/xf/inter.../3878160-52a8fe13ad45cfae02c3cc44969bec81.png

Accountshark asks bootybay to show him the response before opening the ticket.
Bootybay agrees
Bootybay opens ticket without showing Accountshark first
Bootybay states the account was hacked 5x in 15 years
https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626/post-8143122

3) If Bootybay opened a ticket on Jan 20, Accountshark why did you contact Blizzard support via chat on Jan 21st?

 

[AccountShark.net]

June 2021 - Bootybay (OO) sells Wow account from Jvb31213y
June 2021 - Jvb31213y sells account to Accountshark
July 2021 - Accountshark sells account to unknown
Dec 6, - unknown asks Accountshark to resell for him, Accountshark gains access to account
Dec 16 - recovery ticket opened, email changed, unknown user
Jan 21 - Accountshark almost recovers the account, instead it's banned permanently

-- Bootybay, accountshark and Jvb31213y had ID provided by Bootybay

1) On Jan 21, Blizz support appears to be ready to update the email and recover the account for AccountShark. If Bootybay was not helping you Accountshark, how were you able to answer Blizzard questions and provide proof of ownership?

https://imgur.com/5uJYfpy

2) Jan 20, Bootybay agrees to recover the account "I will do what you ask me to recover the account, ok"
https://epicnpc-cdn.com/s3/xf/inter.../3878160-52a8fe13ad45cfae02c3cc44969bec81.png

Accountshark asks bootybay to show him the reply before opening the ticket.
Bootybay agrees
Bootybay opens ticket without showing Accountshark first
Bootybay states the account was hacked 5x in 15 years
https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626/post-8143122

3) If Bootybay opened a ticket on Jan 20, Accountshark why did you contact Blizzard support via chat on Jan 21st?

1. I attached the one ID photo I had to the ticket. They asked for more information at which point I asked BootyBay for assistance, but the GM said invoice numbers from recent orders would work as well so I gave him the ones I had in the email. I'm happy to give you access to the email to review the full chat transcript and account history if you'd like. The email on the account was the same since July and only I had access to it. Attached a screenshot below.

2. Correct, he never showed me what he said in his ticket despite my instructions.

3. The account was banned after BootyBay submitted a ticket. I contacted Blizzard to get more information about what happened to the account and restore it if possible. All I received from BootyBay was the ticket reply he got saying the account was banned, so I felt it necessary to do my own investigation since BootyBay made it clear he would not help me further.

Only staff can view this content.

 

[EpicNPC]

3 support tickets within 30 days would certainly cause a problem.

Dec 16 - unknown provided proof of ownership, recalled
Jan 20 - Bootybay opened recovery ticket
Jan 21 - Accountshark contact chat support to recover.

Bootybay also stated the account was hacked 5x previously, so this account has had major problems before.

I don't think we will be able to figure out who recalled in Dec or if it was even recalled. However I think we can confirm that the ban was caused by the following.

1) Too many people contacted BLizz support within 30 days.
2) The previous hacks on the account had a direct impact on the account getting banned.

Bootybay: I already had problems with this account when I played, I was hacked more than 5x in 15 years playing with it

Who was told that the account was hacked/recalled previously multiple times? Every buyer should have been informed of this information as it makes the account a much higher-risk?
Bootybay > Jvb31213y > Accountshark > unknown

I checked the chat between bootybay and Jvb31213y. Bootybay mentioned its 15 years old and never banned, but never stated there were 5+ hacks on the account.

I have it for 15 years, sole owner, never banned or anything like that
trust me, I'll never rollback the account

Accountshart, you stated when the customer gave you back the account to resell you updated the password, but not the email. How do we know your customer didn't scam you and simply regained accesss with the email, then changed everything?

Dec 6th my customer contacts me to list the account for sale on consignment
I secure the account on this day. The email was never changed, only the password

 

[AccountShark.net]

3 support tickets within 30 days would certainly cause a problem.

Dec 16 - unknown provided proof of ownership, recalled
Jan 20 - Bootybay opened recovery ticket
Jan 21 - Accountshark contact chat support to recover.

Bootybay also stated the account was hacked 5x previously, so this account has had major problems before.

I don't think we will be able to figure out who recalled in Dec or if it was even recalled. However I think we can confirm that the ban was caused by the following.

1) Too many people contacted BLizz support within 30 days.
2) The previous hacks on the account had a direct impact on the account getting banned.


Who was told that the account was hacked/recalled previously multiple times? Every buyer should have been informed of this information as it makes the account a much higher-risk?
Bootybay > Jvb31213y > Accountshark > unknown

I checked the chat between bootybay and Jvb31213y. Bootybay mentioned its 15 years old and never banned, but never stated there were 5+ hacks on the account.


Accountshart, you stated when the customer gave you back the account to resell you updated the password, but not the email. How do we know your customer didn't scam you and simply regained accesss with the email, then changed everything?

You can confirm it was recalled by the email. That's what a recall email looks like. Every "account recall" dispute on this forum contains an email like that. Receiving an email like this means that someone put in a ticket to recover it. The account was perfectly usable prior to this.

The direct impact on the account being banned was the ticket BootyBay submitted. Obviously the recall from December 16th was successful because I received that email in my inbox and not a ban notification. We can't know what BootyBay said in his ticket since he didn't do as I asked, but we can assume whatever he said made it so glaringly obvious that he sold the account that they decided to close it. This is not normal for an account with only 3 different owners and should not have happened. Accounts that traded hands far more than this don't get banned. He should have had no problem restoring the account if everything was done correctly.

My customer didn't do anything to the account. He never had access to the email itself. He could not have regained access by only knowing the email alone, nor could he have submitted a ticket to "recover" the account when he did not even have a single ID photo. It would not make sense for him to do this in general when his last request was to have me help him sell it. We have done business on many occasions for more expensive accounts than this without issue. I can provide all chat logs through video or invite him to this chat if needed.

Only staff can view this content.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

3 support tickets within 30 days would certainly cause a problem.

Dec 16 - unknown provided proof of ownership, recalled
Jan 20 - Bootybay opened recovery ticket
Jan 21 - Accountshark contact chat support to recover.

Bootybay also stated the account was hacked 5x previously, so this account has had major problems before.

I don't think we will be able to figure out who recalled in Dec or if it was even recalled. However I think we can confirm that the ban was caused by the following.

1) Too many people contacted BLizz support within 30 days.
2) The previous hacks on the account had a direct impact on the account getting banned.


Who was told that the account was hacked/recalled previously multiple times? Every buyer should have been informed of this information as it makes the account a much higher-risk?
Bootybay > Jvb31213y > Accountshark > unknown

I checked the chat between bootybay and Jvb31213y. Bootybay mentioned its 15 years old and never banned, but never stated there were 5+ hacks on the account.


Accountshart, you stated when the customer gave you back the account to resell you updated the password, but not the email. How do we know your customer didn't scam you and simply regained accesss with the email, then changed everything?

In fact, maybe I got confused, the account in the period I played was hacked several times, there was no safe truth to put the authenticator here in Brazil until they created the application via playstore, after that the account was always safe.

 

[EpicNPC]

You can confirm it was recalled by the email. That's what a recall email looks like. Every "account recall" dispute on this forum contains an email like that. Receiving an email like this means that someone put in a ticket to recover it. The account was perfectly usable prior to this.

To confirm, this email change image that was posted is not sent when someone logs into the account and changes the email? It's only sent if the email is changed via support ticket/chat?

You need to reply to this in order to see this content.

Accountshark why did you contact chat support when you knew Bootybay already submitted a recovery ticket the day before?

Requesting video of the support ticket Bootybay opened on Jan 20th. Waiting for this video.

 

[AccountShark.net]

Correct, the email they send when you log in normally and change the email is completely different. Here is an example from a different account.

Only staff can view this content.

I answered your question above. I told you I would be happy to give you access to the email so you can review the entire chat transcript of my ticket.

3. The account was banned after BootyBay submitted a ticket. I contacted Blizzard to get more information about what happened to the account and restore it if possible. All I received from BootyBay was the ticket reply he got saying the account was banned, so I felt it necessary to do my own investigation since BootyBay made it clear he would not help me further.

How does someone (assuming it wasn't BootyBay) successfully recover HIS account while BootyBay himself failed to do so?

 

[EpicNPC]

I answered your question above. I told you I would be happy to give you access to the email so you can review the entire chat transcript of my ticket.

What was said to Blizzard doesn't really matter as much as there were 2 support tickets opened within 24 hrs by two different people. I saw the part of the chat you already posted. At this time I do not need to see anymore of that chat.

I'm waiting for Bootybay to post the requested video and I'll post another update after that.

 

[AccountShark.net]

What was said to Blizzard doesn't really matter as much as there were 2 support tickets opened within 24 hrs by two different people. I saw the part of the chat you already posted. At this time I do not need to see anymore of that chat.

I'm waiting for Bootybay to post the requested video and I'll post another update after that.

The account was banned prior to my ticket. They banned it after BootyBay submitted his ticket and you can verify that in their reply to him. It doesn't matter that 2 support tickets were opened. The GM I spoke to simply confirmed the account was banned.

https://imgur.com/a/mBCVCgx

 

[Booty Bay]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

Here's a conversation on discord with a person who works with me, and then all the prints of the photo

Ticket:

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

The ticket says the following:

Hello, good night, I'm discovering this ticket before bed, I told you that I lost access to Battlenet, I linked below the photo of the identity also an arsenal of one of my characters, who knows how to find out her whereabouts:

Link Armory

Thanks in advance, unfortunately I forgot to put the authenticator on the account and I recently logged into public areas, such as cyber café, anyway I look forward to your help, have a great day!

 

[AccountShark.net]

If that's actually the ticket you submitted then I can see why it got banned. That is awful.

Lots of questions though.

1. Who is that person? What does he have to do with your account?

2. Why would they reply to your ticket in ENGLISH if you submitted it in PORTUGUESE?

3. Why would you submit a ticket asking for the whereabouts of one of your characters?

4. Why is the contact email in the ticket different than the email you got the response on?

https://imgur.com/a/Di926Dt

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

I didn't open the ticket to find a character, I just linked the character of the account I wanted to recover for you, after all, you yourself know that I have many shells with the same surname, correct? as this account was not with me, how would i know the email it was being used, phone number or something? the only information I knew was the character, after all I created him.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

I created a new email so that if it was resolved and the account returned I would pass on all the information including the new email for you to use.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

If I opened a ticket requested to return the account with the surname ''vidal dos santos'' more than 20 accounts with that surname appear, I would have to be SPECIFIC and link an arsenal of a character that I created before, luckily he was still in the account

 

[AccountShark.net]

I didn't open the ticket to find a character, I just linked the character of the account I wanted to recover for you, after all, you yourself know that I have many shells with the same surname, correct? as this account was not with me, how would i know the email it was being used, phone number or something? the only information I knew was the character, after all I created him.

If I opened a ticket requested to return the account with the surname ''vidal dos santos'' more than 20 accounts with that surname appear, I would have to be SPECIFIC and link an arsenal of a character that I created before, luckily he was still in the account

You created the account. You know what the original email was. I told you it could be restored to my email as well. The only reason I contacted you to submit the ticket is because YOUR name is on the account and you would be able to provide all the ID photos they need for verification.

This was such a simple task and you botched it.

1. Who is that person? What does he have to do with your account?

2. Why would they reply to your ticket in ENGLISH if you submitted it in PORTUGUESE?

4. Why is the contact email in the ticket different than the email you got the response on?

These questions are still unanswered.

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

I always open my tickets in Portuguese, always, all of them, this question I don't know how to answer, some they answer me in English and others in Portuguese, I honestly don't know how to answer that.

Now something I have now discovered by reading the answers, the account passed through 2 other people after I sold it to Opra, if I had known this account would go this far and unfortunately end up in your hands, I would have kept it and would NEVER have sold it.

 

[AccountShark.net]

I always open my tickets in Portuguese, always, all of them, this question I don't know how to answer, some they answer me in English and others in Portuguese, I honestly don't know how to answer that.

Now something I have now discovered by reading the answers, the account passed through 2 other people after I sold it to Opra, if I had known this account would go this far and unfortunately end up in your hands, I would have kept it and would NEVER have sold it.

Why does the account being "in my hands" have any effect on how you handle this dispute? Because you personally dislike me? If it were recalled when Opra had it, would you have refunded him $5,000 or fought tooth and nail like you're fighting me? Or would you have dodged any sort of responsibility for an account that YOU created like you're doing now?

This victim mentality from you is ridiculous. You haven't lost anything from this other than time. I only bought the account to begin with because it was under your name and never thought this would happen. I've been selling accounts for far longer than you, and it's always been an understood truth that only the original owner can recall an account. I foolishly assumed this would never happen because YOU are the original owner. At what point should I have assumed anything different? At what point should I have thought that everything I've known, and everyone else in the industry knows, might not be true?

The account was recalled in December. You're trying to convince people that someone who supposedly isn't you was able to recover an account with YOUR name on it successfully, while you got it banned trying to do the same. In what realm of imagination does that add up?

 

[Booty Bay]

Banned - failed to resolve dispute - https://www.epicnpc.com/threads/booty-bay-recalls-8-000-account-now-banned.2149626

Why does the account being "in my hands" have any effect on how you handle this dispute? Because you personally dislike me? If it were recalled when Opra had it, would you have refunded him $5,000 or fought tooth and nail like you're fighting me? Or would you have dodged any sort of responsibility for an account that YOU created like you're doing now?

This victim mentality from you is ridiculous. You haven't lost anything from this other than time. I only bought the account to begin with because it was under your name and never thought this would happen. I've been selling accounts for far longer than you, and it's always been an understood truth that only the original owner can recall an account. I foolishly assumed this would never happen because YOU are the original owner. At what point should I have assumed anything different? At what point should I have thought that everything I've known, and everyone else in the industry knows, might not be true?

The account was recalled in December. You're trying to convince people that someone who supposedly isn't you was able to recover an account with YOUR name on it successfully, while you got it banned trying to do the same. In what realm of imagination does that add up?

Anyway, this personal conversation is beside the point, after all, everything that is written I already told you in private.