The account was banned prior to my ticket. They banned it after BootyBay submitted his ticket and you can verify that in their reply to him
Your chat image shows support was just about to recover the account for you, then rechecked and determined they couldn't. The account was then banned. It appears to me the account was not banned yet, otherwise the support person would have told you that right away.
What I think happened is that the support person noticed a 2nd recovery ticket opened by someone else, then determined the account should be banned instead of being recovered.
this person is not a random person, this person is part of Booty Bay. Secondly, I never thought that this account would have passed into so many hands (your fault)
Bootybay this is your personal WoW account, not some account in your inventory. I agree you should have opened the ticket, not someone else that you work with.
You also stated this account was hacked 5x before. This means at least 9 people have accessed this account. 5 hackers, booty, accountshark, Jvb31213y and unknown customer. The majority of these "hands" is before it was sold.
I already had problems with this account when I played, I was hacked more than 5x in 15 years playing with it
June 2021 - Bootybay (OO) sells Wow account from Jvb31213y
June 2021 - Jvb31213y sells account to Accountshark
July 2021 - Accountshark sells account to unknown
Dec 6, - unknown asks Accountshark to resell for him, Accountshark gains access to account
Dec 16 - recovery ticket opened, email changed, unknown user (Canada)
Jan 21 - Accountshark almost recovers the account, instead it's banned permanently
1) This was a damaged account. Hacks are REQUIRED to be disclosed to the buyer before payment. Since Jvb31213y is not active, he can't confirm. Bootybay, do you have any evidence (VIDEO ONLY) showing that you told Jvb31213y this account was hacked multiple times before selling it to him?
2) I don't see anything that changed my mind about the ban. It appears 2 support tickets were opened by 2 people within 24 hrs and this is what caused the ban.
I need to see evidence for #1 before making a decision.