Verification Required to Create a Thread

[EpicNPC]

Starting today, EpicNPC will be requiring ID verification for anyone who wants to list items or services for sale, including "buying" threads. This is not something we wanted to do, but as VPNs and phone services are becoming more common we feel in order to protect members and the community we had to add this requirement.


Current Verified Members

• All members will be required to re-verify their accounts, so even if you have previously verified, you will have to redo the process.
• Current verified members will have 30 days to reverify their account. After that they will lose their Verified badge and the ability to create new threads.

Verification Process

• The process is similar to the current process. Full name, phone verification, ID scan and selfie will be required.
• Drivers license, passport, residence permit, or ID card can be used. We are not requesting SSN or any tax ID.
• The verification process is now automated which means members will not have to wait 24 hrs for their verifications to be reviewed. Normally it should take a few minutes.
  • If a verification is flagged, this can delay the process.

Privacy and Security

• Verifications will be processed and stored by Veriff.com. Only EpicNPC employees will have access to this data. Moderators will not (same as before).
• Current verification data will be deleted in the near future. This is one of the reasons we are requiring members to re-verify their accounts.
• Privacy policy for Veriff.com https://www.veriff.com/privacy-notice

If you have any questions or concerns, please post below.

 

[MistiServices]

• Verifications will be processed and stored by Veriff.com. Only EpicNPC employees will have access to this data. Moderators will not (same as before).

Who are employees? Admins , Global Mods?
Will epicnpc sell collected data?
Will epicnpc share data with victims in case of dispute / ban?
Which data from ID are necessary for verificiation , are we obligated to share personal ID numbers ( SSN or ID / OIB / JMBG )/
What does prevent scammers of using fake id to create account here , or registering account on someone else to commit scams?

 

[noxya]

do we actually arent permited to use vpn? my ISP is problematic and its kinda lagging to open some web like epicnpc if i didnt use vpn

 

[EpicNPC]

Who are employees? Admins , Global Mods?
Will epicnpc sell collected data?
Will epicnpc share data with victims in case of dispute / ban?
Which data from ID are necessary for verificiation , are we obligated to share personal ID numbers ( SSN or ID / OIB / JMBG )/
What does prevent scammers of using fake id to create account here , or registering account on someone else to commit scams?

Admin accounts are employees.

Epicnpc does not sell any data. Vefiff.com also states they do not sell data.
https://www.veriff.com/privacy-notice

No, we do not release sensitive data in cases of disputes unless we are contacted by law enforcement or receive a subpoena.

Four types of IDs are acceptable. Drivers license, passport, residence permit, or ID card. We are not requesting SSN or any tax ID.

IDs cards are screened against sanctions and PEP watchlists including OFAC, UN, HMT, EU, DFAT, and more globally, with real-time updates. Other various security tools are used to identify fake IDs. When an account is flagged, we will then conduct an additional review.

do we actually arent permited to use vpn? my ISP is problematic and its kinda lagging to open some web like epicnpc if i didnt use vpn

VPNs are allowed.

 

[MistiServices]

Admin accounts are employees.

Epicnpc does not sell any data. Vefiff.com also states they do not sell data.
https://www.veriff.com/privacy-notice

No, we do not release sensitive data in cases of disputes unless we are contacted by law enforcement or receive a subpoena.

Four types of IDs are acceptable. Drivers license, passport, residence permit, or ID card. We are not requesting SSN or any tax ID.

IDs cards are screened against sanctions and PEP watchlists including OFAC, UN, HMT, EU, DFAT, and more globally, with real-time updates. Other various security tools are used to identify fake IDs. When an account is flagged, we will then conduct an additional review.


VPNs are allowed.

So in theory, in the future you could ban people from making sales on epicnpc , with Russian , Venezuelan , Belarus and IDs from other sanctioned countries?

 

[EpicNPC]

So in theory, in the future you could ban people from making sales on epicnpc , with Russian , Venezuelan , Belarus and IDs from other sanctioned countries?

That's incorrect. Russia is currently sanctioned, but we do not ban or prevent Russian citizens from using our website. However payment options are limited for individuals living in sanctioned counties. This update does not change anything in regards to this.

If an individual person is listed on one of these lists, they alone could be banned.

 

[Senad]

The Automated Verification Process . Does not accept my ID .

However I am using the same ID that I got Verified before .

 

[EpicNPC]

Please open a support ticket for any issues with your verification
https://www.epicnpc.com/misc/contact

I don't want to fill this thread with support issue. Sorry. I'll message you separately.

 

[A A ron]

Naw this ain't it.

 

[MT1997]

This makes EpicUpgrade now useless. It was a fun ride everyone, unless this is your job ain't no way i'm giving away my personal information just to sell once here and probably never again.

 

[horror]

Banned - fake ID violation

This makes EpicUpgrade now useless. It was a fun ride everyone, unless this is your job ain't no way i'm giving away my personal information just to sell once here and probably never again.

Agreed. this site is dead anyways.

 

[Font]

I'm curious as to what was the reason behind using Veriff as the processor?
They have a 1.9 rating on trustpilot: https://www.trustpilot.com/review/veriff.com
They were also involved in a lawsuit for collecting biometric data without consent where they settled: https://topclassactions.com/lawsuit...riff-facial-scans-4m-class-action-settlement/

Just wondering, because if they could collect data without consent, they could certainly share/sell it without consent.

 

[MistiServices]

Good point.

 

[Sasoriyo]

I'm curious as to what was the reason behind using Veriff as the processor?
They have a 1.9 rating on trustpilot: https://www.trustpilot.com/review/veriff.com
They were also involved in a lawsuit for collecting biometric data without consent where they settled: https://topclassactions.com/lawsuit...riff-facial-scans-4m-class-action-settlement/

Just wondering, because if they could collect data without consent, they could certainly share/sell it without consent.

Oof, wish I had seen this before giving away my ID

 

[EpicNPC]

The reasoning was mentioned in the original post

This is not something we wanted to do, but as VPNs and phone services are becoming more common we feel in order to protect members and the community we had to add this requirement.

Unfortunately our efforts to keep scammers offsite has not been as successful as we wished. This is mainly due to the rise of VPNs and phone services.

Unlimited emails
Unlimited phone numbers
Anonymous IP address

These are the 3 most obvious, but we monitor more than this and it is not possible to block anyone that knows a little bit about online security. We have tried implementing other features to try to block scammers activity, but we don't want to make it harder to use the site for real members.

On one side we want to keep everything simple and on the other we're accused of not doing enough to stop scammers. There's a balance we have to maintain and unfortunately it has slid in the scammers favor so we are forced to increase security. Unfortunately, to do this we must require ID verification.

Why was Veriff chosen? We contacted a few services and ran through demos with them. They all seems comparable with similar features, but I liked Veriff the best. Veriff is used by Visa, Trustpilot, AWS, WISE, and more. The legal issue you pointed our with Veriff was for recording facial scans without user consent based on Illinois state law and was resolved in 2023.

The reviews on Trustpilot are mostly about people having issues with their ID being submitted and approved, not for any other violation. As with any system there can be issues, especially when that system requires it to scan and process 4 different types of ID from 160 different countries. But this is why support exists. If anyone is having an issue with their verification, you can contact us for assistance.

 

[egg_bangbang]

Any alternatives like,
credit card transaction + name?

I'm not sure sellers in particular regions like us can access that website without VPN lol

 

[AgentSmith]

And what is the point of this? To have easier time eliminating scammers and their new accounts? Or this is a conversion to *** type site. This was one of last few remaining FREE trade forums. Soon we will have to do trades over trade guardian for a cut i guess. Ridiculous .

 

[KappaDC]

I feel that these rules of not being able to publish what you sell due to lack of verification should be for members who have just registered on the website. I feel that there will be members who have used Epicnpc for years and have made many sales with a good reputation, just like me, they would not like to provide their private information if they did not do so before, and even so we never missed any rule or scam on epicnpc.

I hope my opinion does not cause problems.

 

[starglze]

I feel that these rules of not being able to publish what you sell due to lack of verification should be for members who have just registered on the website. I feel that there will be members who have used Epicnpc for years and have made many sales with a good reputation, just like me, they would not like to provide their private information if they did not do so before, and even so we never missed any rule or scam on epicnpc.

I hope my opinion does not cause problems.

I completely agree here. New members are the majority of the scammers who bypass with VPNs, etc. are new members who were banned before.

 

[tarrokun]

NEW MEMBER! Please take precaution.
Most scams involve Discord or other off-site chats. We only investigates disputes if Trade Guardian is used.

If the reasoning of this KYC thing is to prevent scammer do bad thing here but then you wont provide the credential information when there is a dispute, then whats the point?

This aint a forum anymore if you force everyone to do something that you think is good in your point of view and ignoring other (member) views. Remember a forum itself is there because the User Generated Content, and we all know most of people wont give their ID in this digital era without any concern that their credential information will be breached or not.

I read this previous thread:
https://www.epicnpc.com/threads/seller-verification-changes-postponed.2758564/

And there already explanatory why you shouldnt limited member and require KYC in a "forum".

EDIT: unless you want become a G two G then go on, remove the forum gimmick on this site.

 

[starglze]

If the reasoning of this KYC thing is to prevent scammer do bad thing here but then you wont provide the credential information when there is a dispute, then whats the point?

This aint a forum anymore if you force everyone to do something that you think is good in your point of view and ignoring other (member) views. Remember a forum itself is there because the User Generated Content, and we all know most of people wont give their ID in this digital era without any concern that their credential information will be breached or not.

I read this previous thread:
https://www.epicnpc.com/threads/seller-verification-changes-postponed.2758564/

And there already explanatory why you shouldnt limited member and require KYC in a "forum".

EDIT: unless you want become a G two G then go on, remove the forum gimmick on this site.

EpicNPC doesn't provide credential information publicly here for privacy and legal reasons.

One of the actual reasons many people still manage to scam is because buyers tend to ignore middlemen (because of the high fees, some legit traders even use cheaper middlemen from other sites and just discuss here); also, EpicNPC doesn't investigate disputes without TG involved. So if a scammer scammed without using TG, then all they'll get is a little "negative review" instead of actually getting "banned" for their scams. This allows scammers to actually scam further (as you can see from people who had multiple 1-star reviews).

New members who were banned before using VPNs and stuff to bypass their bans and make a new account have low chances of scamming because who's dumb enough to go first when that account has 0 feedbacks and was created days or weeks ago?

I'd suggest to delete the option to not use TG middleman when posting a thread and mark users who refuse middleman as TWC or straight up ban them unless both users can't handle the MM fee. Also investigate non-TG disputes, at least in the site when actual scams happened, and make changes to the ID verification so only new members who are the majority of bypassers handle them. Instead of making a rushed decision to require everyone to verify, even just to post a buying thread when the majority were against it months ago.

 

[Futen]

And what is the point of this? To have easier time eliminating scammers and their new accounts? Or this is a conversion to *** type site. This was one of last few remaining FREE trade forums. Soon we will have to do trades over trade guardian for a cut i guess. Ridiculous .

Scammers are currently carrying out their actions as if it were their daily job. When they get banned they will create another account & as far as I know scammers can survive for more than 1 year, after more than that it will be difficult to determine whether it is the same person or not.

The second impact affects market prices, real sellers will ensure they make a profit., but scammers will make it half cheaper, think $1-50 is the most common target like starter accounts ( Many buyers always try to gamble to buy cheap prices from non-reputable sellers & then they get scammed ) ., they're do not intend to use TG because they think that the amount of price is not much. so that's the reason why scammers are still alive,

Another big problem, new sellers sometimes sell whale accounts then the recall case appears ( Even if you are already using TG Middleman ), after being banned, the seller will create a new epicnpc account, then they sell it again

*I'm not accusing the real seller, but at least the verify badge can let us know if the person didn't create an epicnpc account before.

 

[Alpaszer]

Hey @everyone,

I hope you're all doing well!

I would like to suggest the following measures to enhance community security:

1. Verification Requirement: Consider implementing mandatory verification for all members registered from 2022 onward.
2. Automated VPN Ban: It might be beneficial to set up an automated system to detect and ban the use of VPNs. For users in countries where access is restricted, requiring a VPN, their IP could be logged through a separate service, allowing for manual VPN whitelisting.
3. "Trade with Caution" Label: Introducing a yellow "Trade with Caution" label for all new members during their first year could be helpful. This label could be prominently displayed across all areas, including inboxes, profiles, and threads. The existing "Trade with Caution" label might be updated to red, reserved for specific report-based cases.
4. Mandatory Middleman Use: Enforcing the use of a middleman for all new members and strictly prohibiting them from using or mentioning alternative communication methods could enhance security. A keyword filtering system could be implemented for terms related to platforms like Discord and other communication channels. If a new member mentions a prohibited service, an automatic warning could be issued, with a three-strike rule leading to an automatic ban.
5. Sticky Callout for New Members: Adding a sticky callout that appears in every conversation initiated by new members might be useful. This callout could serve as a constant reminder of the community rules and be visible only to them.
6. Automated Strike Notifications: For each automated strike, the system could automatically notify the member of the infraction and provide a link to the relevant rules. The notifications could be customized based on the strike number, for example, a second strike could warn the member that one more strike will result in a permanent ban.
7. Good Behavior Points System: Introducing a points system that rewards good behavior based on general activity within the community could be beneficial. Members could accumulate points over time, which could be redeemed every three months to remove a strike from their record.
8. Visible Strike Indicator: Make the strikes visible on a member’s profile and across all areas, similar to Mario Bros. lives. This way, everyone can easily see how many strikes a member has, adding an extra layer of security.

Let me know what you think of my suggestions. If you see room for improvement, please tell me what you’d change and why. I’d also love to hear any new ideas you have so that we can all work together with the admins and make Epic better.

 

[noxya]

[*]Automated VPN Ban: It might be beneficial to set up an automated system to detect and ban the use of VPNs. For users in countries where access is restricted, requiring a VPN, their IP could be logged through a separate service, allowing for manual VPN whitelisting.

I dont agree with this. Im using vpn to access epicnpc not because its restricted. Without vpn my ISP is trash, opening some site like epicnpc, or other site, takes a long time to load, sometimes even failed. Been contacting my ISP and asking about the connection problem and they said its all fine.

 

[starglze]

Hey @everyone,

I hope you're all doing well!

I would like to suggest the following measures to enhance community security:

1. Verification Requirement: Consider implementing mandatory verification for all members registered from 2022 onward.
2. Automated VPN Ban: It might be beneficial to set up an automated system to detect and ban the use of VPNs. For users in countries where access is restricted, requiring a VPN, their IP could be logged through a separate service, allowing for manual VPN whitelisting.
3. "Trade with Caution" Label: Introducing a yellow "Trade with Caution" label for all new members during their first year could be helpful. This label could be prominently displayed across all areas, including inboxes, profiles, and threads. The existing "Trade with Caution" label might be updated to red, reserved for specific report-based cases.
4. Mandatory Middleman Use: Enforcing the use of a middleman for all new members and strictly prohibiting them from using or mentioning alternative communication methods could enhance security. A keyword filtering system could be implemented for terms related to platforms like Discord and other communication channels. If a new member mentions a prohibited service, an automatic warning could be issued, with a three-strike rule leading to an automatic ban.
5. Sticky Callout for New Members: Adding a sticky callout that appears in every conversation initiated by new members might be useful. This callout could serve as a constant reminder of the community rules and be visible only to them.
6. Automated Strike Notifications: For each automated strike, the system could automatically notify the member of the infraction and provide a link to the relevant rules. The notifications could be customized based on the strike number, for example, a second strike could warn the member that one more strike will result in a permanent ban.
7. Good Behavior Points System: Introducing a points system that rewards good behavior based on general activity within the community could be beneficial. Members could accumulate points over time, which could be redeemed every three months to remove a strike from their record.
8. Visible Strike Indicator: Make the strikes visible on a member’s profile and across all areas, similar to Mario Bros. lives. This way, everyone can easily see how many strikes a member has, adding an extra layer of security.

Let me know what you think of my suggestions. If you see room for improvement, please tell me what you’d change and why. I’d also love to hear any new ideas you have so that we can all work together with the admins and make Epic better.

1. As someone who registered in 2022, I'm going to be a bit biased and suggest the mandatory verification for 2023 users although and since 2022 users have been on the platform for almost 2-3 years if EPICNPC were to do anything about it. I also already mentioned the other main reasons scammers still manage to scam, which is the lack of mandatory use of MM (+expensive MM fees leading to less usage) and literally no non-TG scam investigation unless the scammer has been reported by multiple members.

2. Agreed

3. The TWC label already exists.

4. I completely disagree with this; a lot of users prefer to communicate through Discord more since it's obviously often used more and faster. I get a lot of customers who contact me through Discord as well. Just beware of scammers. Discord has a server where you can check if users are reported as scammers before or not, which is [Social group links not allowed]/ksf.

5. This also exists.

6 and 8 also both kinda exist. For 7 your strikes get removed from time to time.

 

[MistiServices]

admins are trying to protect dumb people which are getting scammed regularly, by forcing everyone into something noone likes.
Thats it. Admins should understand that they are admins of online gaming forum, not global online police in service of dumb people.

You can add as many safety options and precautions u like, but u can’t influence on other people actions, if buyer sees something he wants and price is super cheap, he will go for it. And he will learn lesson for future.

Also , you are asking buyers to pass kyc verification, but why for? Sellers are not ones who are scammed, i have dealt with over 15.000 people since 2013, and MAYBE, 10-15 of those were scammers. I am not saying there are no scammers, i just have hard time finding ones. You keep saying that site is full of scammers, but where they are, dispute section is also empty.

 

[RedSnowman]

Hey @everyone,

I hope you're all doing well!

I would like to suggest the following measures to enhance community security:

1. Verification Requirement: Consider implementing mandatory verification for all members registered from 2022 onward.
   ...

2. Second part is impossible.
4. Absence of this is the main reason why people pick epicnpc and not any other platform
7. Will be farmed by bots.

 

[noxya]

admins are trying to protect dumb people which are getting scammed regularly, by forcing everyone into something noone likes.
Thats it. Admins should understand that they are admins of online gaming forum, not global online police in service of dumb people.

So youre saying admin should let the scammer roam by freely and let them prey on dumb people, which will ruin their website reputation?
Oh, this is not online gaming forum by the way, pretty sure this is a market place, or maybe I was mistaken.

 

[Khepresun]

Really feel like this should be for accounts created from 2023-2024 honestly, not sure why accounts that have already verified also have to re verify.

 

[MistiServices]

So youre saying admin should let the scammer roam by freely and let them prey on dumb people, which will ruin their website reputation?
Oh, this is not online gaming forum by the way, pretty sure this is a market place, or maybe I was mistaken.

No, i am saying that if someone is dumb enough to get scammed without doing preventative steps , then he will learn lesson on hard way. Thats how life works.

Admins are not online police to keep everyone for hand while trading.

This is forum, marketplaces dont have posts like ones we have here. When epicnpc becomes marketplace , you wont be able to comment on anything.

 

[CountDown]

Whilst I as a newer member cannot compare to bigger sellers/stores, I have had my fair share of experience with selling and buying on EpicNPC.

My point of view may be limited, but I do believe that this change will lock out at least 90% of all members, and literally prevent newcomers from selling their accounts here. I don't know about everyone here, but I'm VERY cautios with my personal data in the internet and for me its a big hurdle to justify an ID-Verification on a plattform that is related to video games, taking into account that I'm not a big reseller and have in fact another job outside of the video game bubble. And with all respect, I don't feel confortable sharing my identity with EpicNPC Staff.

EpicNPC was my go to Website for buying and selling accounts I no longer needed. With the selling part now taken away, I think my time here has ended.

I do believe that the ID-Verification as a way to prevent scamming will likely backfire. Yes, new accounts are more likely to scam (which is obvious if you think about it for a second), but not every new account is a scammer. 97% actually want to just sell their stuff. EpicNPC was their place to go to as a normal, non-commercial user with one or 2 accounts to get rid off.
For me, it is common sense to not randomly give away money in the internet to strangers. I'm not some kind of wellfare organisation and certainly not a gambler. There is and always was the option to use Trade Guardian to prevent getting scammed during the process.
While I understand the reasoning behind this change, I think it goes against EpicNPCs concept of being an open forum for everyone. It will certainly lead to less scammers, but thats obvious given the fact that it removes them together with 97% of the non-verified legit members.

I'm biased. We will see how this plays out.

 

[Futen]

.

Whilst I as a newer member cannot compare to bigger sellers/stores, I have had my fair share of experience with selling and buying on EpicNPC.

My point of view may be limited, but I do believe that this change will lock out at least 90% of all members, and literally prevent newcomers from selling their accounts here. I don't know about everyone here, but I'm VERY cautios with my personal data in the internet and for me its a big hurdle to justify an ID-Verification on a plattform that is related to video games, taking into account that I'm not a big reseller and have in fact another job outside of the video game bubble. And with all respect, I don't feel confortable sharing my identity with EpicNPC Staff.

EpicNPC was my go to Website for buying and selling accounts I no longer needed. With the selling part now taken away, I think my time here has ended.

I do believe that the ID-Verification as a way to prevent scamming will likely backfire. Yes, new accounts are more likely to scam (which is obvious if you think about it for a second), but not every new account is a scammer. 97% actually want to just sell their stuff. EpicNPC was their place to go to as a normal, non-commercial user with one or 2 accounts to get rid off.
For me, it is common sense to not randomly give away money in the internet to strangers. I'm not some kind of wellfare organisation and certainly not a gambler. There is and always was the option to use Trade Guardian to prevent getting scammed during the process.
While I understand the reasoning behind this change, I think it goes against EpicNPCs concept of being an open forum for everyone. It will certainly lead to less scammers, but thats obvious given the fact that it removes them together with 97% of the non-verified legit members.

I'm biased. We will see how this plays out.

In fact, over the course of a year, 29% of users on this forum were scammers.

https://www.epicnpc.com/banned/countries

 

[CountDown]

.

In fact, over the course of a year, 29% of users on this forum were scammers.

https://www.epicnpc.com/banned/countries

Thats an interesting statistic I didn't know of. Kind of alarming to be honest. Is it known how many of these banned accounts are alt accounts of already banned users? Likely, it is hard to track but I do think the fact that a certain group of users keeps comming back with new accounts ultimately leads to the numbers being this high.

 

[Portugals]

If we do this, can we sell services like Spotify & Discord nitro & Youtube premium again?

 

[Futen]

Thats an interesting statistic I didn't know of. Kind of alarming to be honest. Is it known how many of these banned accounts are alt accounts of already banned users? Likely, it is hard to track but I do think the fact that a certain group of users keeps comming back with new accounts ultimately leads to the numbers being this high.

That's what this thread is about, to stop scammers from continuously creating accounts,

I think the admin is ready to lose a lot of sellers, but if we look at the amount of supply exceeding demand on this forum, Epicnpc marketplace is still a marketplace, Every seller will increase the amount of stocks when demand is high.

 

[Angel]

This is not something we wanted to do, but as VPNs and phone services are becoming more common we feel in order to protect members and the community we had to add this requirement.

If this is the only reason why this rule is alive, then I must say that you made a huge mistake. Throwing a bomb on your own squad to also defeat the enemy is not the best idea.

This makes EpicUpgrade now useless.

Agree

Agreed. this site is dead anyways.

On what information do you base this assumption?

Oof, wish I had seen this before giving away my ID

I also provided my ID and a selfie. EpicNPC already has my credit card details, bank details, etc., and I have no fear that this data could be compromised.

Even though I don't agree with most decisions made in the last year or two, I can assure you that you can be confident in this regard

So youre saying admin should let the scammer roam by freely and let them prey on dumb people, which will ruin their website reputation?

This new rule is not going to stop scammers; it might make it harder for them, but it will never defeat them. Just an hour ago, I banned a returning scammer who managed to pass verification with the new system.

If we do this, can we sell services like Spotify & Discord nitro & Youtube premium again?

No, sorry

 

[CountDown]

That's what this thread is about, to stop scammers from continuously creating accounts,

I think the admin is ready to lose a lot of sellers, but if we look at the amount of supply exceeding demand on this forum, Epicnpc marketplace is still a marketplace, Every seller will increase the amount of stocks when demand is high.

I do agree on your point regarding the supply overhang.

I still think its kind of a mistake to make these changes. Has anyone talked about the financial situation yet? I literally see 0 reason anymore to use Trade Guardian if all the members remaining are bigger, ID-verified sellers. Additionally, membership upgrade is kind of useless, as stated above. You guys sure this works the way it should with only 'cosmetical' things in the shop? If I take my account here as an example, EpicNPC earned at least 90% of the total amount through Trade Guardian and thats even though I sold/bought most of my accounts without it. Just saying...

 

[DrDhaim]

Agree with this new regulation, considering that there are so many cases of scam that occur
this is to prevent continued scam by the same person on another epicnpc account.

 

[Sasoriyo]

A lot of people already have threads up, will they need to verify ID, or could they still bump? What's to stop them from editing the thread and bumping it?

 

[Futen]

I do agree on your point regarding the supply overhang.

I still think its kind of a mistake to make these changes. Has anyone talked about the financial situation yet? I literally see 0 reason anymore to use Trade Guardian if all the members remaining are bigger, ID-verified sellers. Additionally, membership upgrade is kind of useless, as stated above. You guys sure this works the way it should with only 'cosmetical' things in the shop? If I take my account here as an example, EpicNPC earned at least 90% of the total amount through Trade Guardian and thats even though I sold/bought most of my accounts without it. Just saying...

TG is still needed when you buy an expensive account, because the case can be investigated by staff & admin, if one day an account recall occurs

 

[zia]

I have this account for so long and I got 5 star positive feedback, you should not ask me to verify my account...
I hate to show my License driver or my passport, let alone my personal information.
Sorry but I cannot do this... All those years I building my reputation wasted...

 

[Fluentcee]

I think that with this new rule, EpicNPC should change its rule about only reviewing TG disputes. One way or another, this change is going to make the site a much safer, but also a much smaller marketplace. Maybe down the line if it proves to be a much safer place than it is now, it's popularity will increase again.

The ID check will filter a lot of scammers ability to keep making new accounts, so the amount if disputes will definitely decrease.

I would propose that EpicNPC begin reinvestigating
1. Disputes involving or against any large seller (50+ feedback)
2. Expensive transactions ($250+ USD)

This will reduce one of the main issues I see with complaints is that EpicNPC doesn't care if you get scammed if you don't use TG. Since many big sellers will be one of the main goto options now with with update I think this would be appropriate.

New sellers who ID verify will still likely use TG and be investigated when disputes arise from these sales.

 

[AgentSmith]

Still cant believe how absurd this is. Cant make a thread on public forum.. And you think this will stop scammers. What is stopping them paying some gypsy 10 bucks to register for them.

 

[Gorelord]

10+ years member here, multiple high end sales with 100% feedback and its still mean nothing here?. Iam ID verified in my bank, in my paypal, you can see my name in every payment from PP or credit card, so why you chose only this one shady (1.9* in trustpilot) verification process? also: "EpicNPC: In January 2016, the hacked account reseller EpicNPC suffered a data breach that impacted 409k subscribers."

 

[doomedtofail]

So youre saying admin should let the scammer roam by freely and let them prey on dumb people, which will ruin their website reputation?
Oh, this is not online gaming forum by the way, pretty sure this is a market place, or maybe I was mistaken.

They do this now because they won't investigate disputes.

 

[doomedtofail]

I will not be doing this reverification. If i cannot use site anymore oh well. Been here since 2011. Shouldn't have to give my information to another site that has poor quality and reviews. You say it is to protect members meanwhile you stopped investigated disputes that effect tons of members, so why do members matter now?

 

[EpicNPC]

VPNs have been main stream for a few years. We used to ban users when VPNs were uncommon, but now over 30% of members use VPNs or proxies. We cannot block or ban members based on VPN usage.

Seller scams has been on the rise, so we expect this update to have a significant impact (improvement) in regards to this.

We cannot allow some sellers to be verified and not others. This is a compliance issue and allowing members to sell without verification would mean we are not in compliance. Therefore every seller must be verified. We cannot add an exception, I'm sorry.

Veriff provides some additional verification tools we previously did not have. We plan to setup new security alerts in the future to add improvement based on what we see over the next few days and weeks. We know scammers will try to pass the verification process and have already seen a few, but this still be improved as we go.

We do not plan to change our site format. We will remain free and TG will remain optional.

In fact, over the course of a year, 29% of users on this forum were scammers.

Keep in mind those stats are only phone verified members. The total is probably 50-60% for all registered accounts were banned. We know one scam group makes 50+ account per day for the last 3 years. Every. Single. Day. This is not okay with me.

We're not adding this verification requirement without a good reason. This percentage must significantly decrease. We expect this update to help and as we optimize the new security settings over the next few weeks and months, we expect to see a significantly improvement.


The dispute process will not change. We will not investigate non-TG disputes. Off-site disputes are extremely time consuming, claims that messages were edited or deleted or it was an impostor are very common. Many times we can't even accept the evidence submitted and have to request video. I can complete many TG investigations in the same time it takes to investigate 1 off-site dispute. This is not an acceptable trade off.

Investigation on-site disputes can be reconsidered. The main issue is many times evidence is off-site, so we have to collect evidence anyway. This is not something we want to do, but we'll consider it in the future.

 

[RedSnowman]

Veriff provides some additional verification tools we previously did not have.

Will there be alternative verification methods? Veriff rejected my id because it in cyrillic.
If EpicNPC employees have access to data can they approve it manually in similar situations?

 

[km165]

VPNs have been main stream for a few years. We used to ban users when VPNs were uncommon, but now over 30% of members use VPNs or proxies. We cannot block or ban members based on VPN usage.

Seller scams has been on the rise, so we expect this update to have a significant impact (improvement) in regards to this.

We cannot allow some sellers to be verified and not others. This is a compliance issue and allowing members to sell without verification would mean we are not in compliance. Therefore every seller must be verified. We cannot add an exception, I'm sorry.

Veriff provides some additional verification tools we previously did not have. We plan to setup new security alerts in the future to add improvement based on what we see over the next few days and weeks. We know scammers will try to pass the verification process and have already seen a few, but this still be improved as we go.

We do not plan to change our site format. We will remain free and TG will remain optional.


Keep in mind those stats are only phone verified members. The total is probably 50-60% for all registered accounts were banned. We know one scam group makes 50+ account per day for the last 3 years. Every. Single. Day. This is not okay with me.

We're not adding this verification requirement without a good reason. This percentage must significantly decrease. We expect this update to help and as we optimize the new security settings over the next few weeks and months, we expect to see a significantly improvement.


The dispute process will not change. We will not investigate non-TG disputes. Off-site disputes are extremely time consuming, claims that messages were edited or deleted or it was an impostor are very common. Many times we can't even accept the evidence submitted and have to request video. I can complete many TG investigations in the same time it takes to investigate 1 off-site dispute. This is not an acceptable trade off.

Investigation on-site disputes can be reconsidered. The main issue is many times evidence is off-site, so we have to collect evidence anyway. This is not something we want to do, but we'll consider it in the future.

Everything has an opportunity cost. There is a finite amount of time and resources to investigate each case and there are asymmetrical payoffs with zero-costs for second-world countries and lower with low-trust populations that are scrupulous and can gain a greater relative weighted benefit to the local purchasing power of their currency; as one can see reflected in the ban rates of first-world countries like Canada/USA vs everywhere else with some exceptions like Netherland/UK which are common proxies, and the makeshare of those high disposable income leading to a lower proportionate ban rate.

If the escrow service was 0.5%-1% fee, it would be acceptable but 6-9% is a significant markup to any transaction not in the thousands. Even the big-name sellers I contacted prefer to transact over discord or off-site since it has a lower opportunity cost. The share of transactions for one-time or few-time account sellers will likely drop however, as this is a very large opportunity cost. Actually I've been personally scammed on this site before half a decade ago even though the first few small transactions went through fine and the user had paid for an EpicNPC upgrade. They simply took the large payment of the final transaction and ran off.

 

[Angel]

Will there be alternative verification methods? Veriff rejected my id because it in cyrillic.
If EpicNPC employees have access to data can they approve it manually in similar situations?

Please open a support ticket
https://www.epicnpc.com/misc/contact