- Country
- Ukraine
- Multiple Accounts
- 1
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https://www.epicnpc.com/feedback/feedback/769391/view - Here is the link for feedback
08/12/2021 - the person named at Epic as Laquatos (https://www.epicnpc.com/members/laquatos.1710059/) bought from me account
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In 1.5 years, the current person contacted me expressing their desire to sell the account back. However, the game has undergone numerous updates, including new heroes and gear, while their account remained inactive and devoid of any progress. Based on years of experience, I have observed that prices for accounts like these tend to decrease over time.
After reviewing the customer's account, we declined to purchase it as it did not meet our minimum requirements of having 60 legendary and 6 million power. The customer became rude and insisted that we must buy it back. Despite my attempts to explain multiple times that we do not buy such accounts, the customer remained unsatisfied.
Eventually, I told that I would buy the account for $50, but the customer was unhappy, questioning why I had previously told that I can purchase it for half the price. I then checked our Discord chat history and realized that we had discussed the possibility of accepting the account as part of payment for another account, rather than buying it back directly. This was the explanation I provided to the customer.
Furthermore, I want to emphasize that we do not need to purchase the account, as we have the right to cancel any deal if it does not align with our preferences. Upon finding this information in our Discord chat (last picture in the Spoiler Screenshots - Part 1), I agreed to accept the account as part of payment for $85, which is an exceptionally generous offer considering the actual value of the account. I did this out of exhaustion from attempting to explain to the customer and a willingness to end this unpleasant experience. Throughout my four years of selling, I have never received negative feedback because I strive to provide excellent service and ensure customer satisfaction.
However, the customer expressed a desire for a starter account, which is typically priced lower than $85. I would like to clarify that selling starter accounts is an entirely different business, and we were not selling them 1.5 years ago. It is important to note that the sale of starter accounts is not connected to the sale of advanced accounts in our operations.
Attaching Screenshots Part 2 (full conversation starting from yesterday when he contacted me again ) -
In conclusion, I would like to emphasize the importance of treating everyone with humanity and refraining from blaming others unreasonably. Such behavior is dishonorable and unfair to the other person involved.
08/12/2021 - the person named at Epic as Laquatos (https://www.epicnpc.com/members/laquatos.1710059/) bought from me account
In 1.5 years, the current person contacted me expressing their desire to sell the account back. However, the game has undergone numerous updates, including new heroes and gear, while their account remained inactive and devoid of any progress. Based on years of experience, I have observed that prices for accounts like these tend to decrease over time.
After reviewing the customer's account, we declined to purchase it as it did not meet our minimum requirements of having 60 legendary and 6 million power. The customer became rude and insisted that we must buy it back. Despite my attempts to explain multiple times that we do not buy such accounts, the customer remained unsatisfied.
Eventually, I told that I would buy the account for $50, but the customer was unhappy, questioning why I had previously told that I can purchase it for half the price. I then checked our Discord chat history and realized that we had discussed the possibility of accepting the account as part of payment for another account, rather than buying it back directly. This was the explanation I provided to the customer.
Furthermore, I want to emphasize that we do not need to purchase the account, as we have the right to cancel any deal if it does not align with our preferences. Upon finding this information in our Discord chat (last picture in the Spoiler Screenshots - Part 1), I agreed to accept the account as part of payment for $85, which is an exceptionally generous offer considering the actual value of the account. I did this out of exhaustion from attempting to explain to the customer and a willingness to end this unpleasant experience. Throughout my four years of selling, I have never received negative feedback because I strive to provide excellent service and ensure customer satisfaction.
However, the customer expressed a desire for a starter account, which is typically priced lower than $85. I would like to clarify that selling starter accounts is an entirely different business, and we were not selling them 1.5 years ago. It is important to note that the sale of starter accounts is not connected to the sale of advanced accounts in our operations.
Attaching Screenshots Part 2 (full conversation starting from yesterday when he contacted me again ) -
In conclusion, I would like to emphasize the importance of treating everyone with humanity and refraining from blaming others unreasonably. Such behavior is dishonorable and unfair to the other person involved.
