wellpex
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- Rating
- 5.00 star(s)
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- United States
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Information
######################
Purchase Date: June 1st, 2022
Date the problem began: June 1st, 2022
Method of Contact Used (chat program): Discord
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/760-skin-account-with-tons-of-prestige-skins.2240308/
Approximate value of property: $313 USD
Was Trade Guardian used? No
What is the dispute about?
General Overview: I bought the account and paid via gift card to the seller on the 1st of June. He gave me access to the LoL account and I played my first game as soon as I got access to the account. After the first game (custom 1v1 with a friend), I was brought back to the lobby screen stating that my account was suspended. The exact message stating that account was suspended UNTIL May 13th 2014. Out of confusion, I texted the seller via discord and we were initially both confused. He asked me to contact Riot support which I did and we continued to communicate throughout the account recovery process. ADDITIONALLY, the seller also agreed for a full refund or another account of a similar value to me if I could not end up recovering the account through support.
However, this was when the problem between the seller and I began. I was actively trying to recover the account and Riot gave me a lot of questions to answer (RP payment details, etc). Therefore, I asked the seller for these details in order to recovery my account and ask about the suspension. However, the seller did not have the answers to some crucial questions (RP purchase dates and payment methods). This led to Riot being unable to verify the account details. I talked with him about this and he started to back out of the initial deal we had on the refund. Being frustrated, I said that I would open a dispute via Epicnpc and in which the seller stated that they would give me a refund soon due to their other accounts currently on listing to be sold.
I agreed with the seller's terms and waited for the refund to be given. However, the seller then just started to rarely reply to my update requests and also started to delay refund deadlines. I was trying to be as patient as I could with him and even told him that I could split the refund days by having 50% given to me in one week and the rest the next week. He agreed to this, but still missed the deadline for that compromise as well. I believe he missed the deadline at least 3 times. I also continued to warn him that if he continues to delay deadlines, I would issue a dispute via Epicnpc. However, seeing as he's not even responding to me on discord now, I believe that due to him believing that I would just keep saying I would open a dispute and I never do, he's just ignoring me at this point. My last message to him stated that I would open a dispute on epicnpc as our conversations isn't going anywhere.
Therefore again, I'm requesting that he honor his initial deal and provide me with a full refund of $313 USD.
Proof
######################
You MUST provide proof or your claim will not be valid!
I have attached all the proof of the conversation I had with j7n#9198 via discord. I've also blacked out any sensitive info regarding account (pw, etc) (there's way too many so I didn't insert them directly).
If you require any other proof, please let me know.
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: June 1st, 2022
Date the problem began: June 1st, 2022
Method of Contact Used (chat program): Discord
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/760-skin-account-with-tons-of-prestige-skins.2240308/
Approximate value of property: $313 USD
Was Trade Guardian used? No
What is the dispute about?
General Overview: I bought the account and paid via gift card to the seller on the 1st of June. He gave me access to the LoL account and I played my first game as soon as I got access to the account. After the first game (custom 1v1 with a friend), I was brought back to the lobby screen stating that my account was suspended. The exact message stating that account was suspended UNTIL May 13th 2014. Out of confusion, I texted the seller via discord and we were initially both confused. He asked me to contact Riot support which I did and we continued to communicate throughout the account recovery process. ADDITIONALLY, the seller also agreed for a full refund or another account of a similar value to me if I could not end up recovering the account through support.
However, this was when the problem between the seller and I began. I was actively trying to recover the account and Riot gave me a lot of questions to answer (RP payment details, etc). Therefore, I asked the seller for these details in order to recovery my account and ask about the suspension. However, the seller did not have the answers to some crucial questions (RP purchase dates and payment methods). This led to Riot being unable to verify the account details. I talked with him about this and he started to back out of the initial deal we had on the refund. Being frustrated, I said that I would open a dispute via Epicnpc and in which the seller stated that they would give me a refund soon due to their other accounts currently on listing to be sold.
I agreed with the seller's terms and waited for the refund to be given. However, the seller then just started to rarely reply to my update requests and also started to delay refund deadlines. I was trying to be as patient as I could with him and even told him that I could split the refund days by having 50% given to me in one week and the rest the next week. He agreed to this, but still missed the deadline for that compromise as well. I believe he missed the deadline at least 3 times. I also continued to warn him that if he continues to delay deadlines, I would issue a dispute via Epicnpc. However, seeing as he's not even responding to me on discord now, I believe that due to him believing that I would just keep saying I would open a dispute and I never do, he's just ignoring me at this point. My last message to him stated that I would open a dispute on epicnpc as our conversations isn't going anywhere.
Therefore again, I'm requesting that he honor his initial deal and provide me with a full refund of $313 USD.
Proof
######################
You MUST provide proof or your claim will not be valid!
I have attached all the proof of the conversation I had with j7n#9198 via discord. I've also blacked out any sensitive info regarding account (pw, etc) (there's way too many so I didn't insert them directly).
If you require any other proof, please let me know.
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
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