Buyer request for refund due to account ban

[ReTrain]

Hello everyone,

So to keep it short the story was I sold my account to this buyer where he brought it as first there was some issue with the account login then after a while he managed to get it and change all the account details, which I had verified that the account is fully with him which 10 day later he contacted me that the account was ban and he had done another top-up of 500 and I check news it was stated as market abuse, which make me question is it due to me and him different region and as well I had done my top-up previously on a third party topup seller, then he threatened that he will report me to the admin in here to ban my IP from it

So do I refund this buyer or not or at least cos In the end I lost I will lose more

Thanks for reading

 

[EpicNPC]

We would need more details about the ban reason to determine when the violation that resulted in the ban occurred.

If it was because of the top-up service purchase after it was sold and there was no possibility of any violations before the sale, then it would not be the seller's responsibility.

We only investigate disputes if Trade Guardian was used. If you did, you can click Trade Guardian > History and click the "report" button.

 

[ReTrain]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

We would need more details about the ban reason to determine when the violation that resulted in the ban occurred.

If it was because of the top-up service purchase after it was sold and there was no possibility of any violations before the sale, then it would not be the seller's responsibility.

We only investigate disputes if Trade Guardian was used. If you did, you can click Trade Guardian > History and click the "report" button.

Thank you for relying that unfortunately the buyer just screenshot that the staff reply was due to pack was refunded and nothing else, seller insist on demand on discord to refund without any meaningful other evidence which I was kind enough that if evidence provided that the staff provided details such as pack that is refunded on which and others I would refund or even half refund but didn't mention and seller insisted to report to admin and ban my IP if never refund on discord...