HottCocoa
| EpicMember Upgrade A member that has upgraded their account. |
| BANNED - Do not buy, sell or trade with this user. |
- Country
- United States
- Multiple Accounts
- 0
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Banned - rule violations - abuse
Information
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Purchase Date: Jan 25, 2021
Date the problem began: Jan 25, 2021
Method of Contact Used (chat program): I contacted the seller via epicnpc inbox message, discord and email.
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Seller is JuRa323 on Epicnpc and Discord (JuRa323#3643)
Your Instant Messenger ID: CocoaSip
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/final-fantasy-xiv-legacy-account-na.1817669/
Approximate value of property: $700.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about? I am only posting a dispute on this because even though paypal resolved my issue, I noticed the seller logged back in on September 23, 2021 and it concerned me since the last time he was logged in was the day of the sell. I figured after all this time he would have stayed away forever after scamming me. I'm hoping to avoid someone else being scammed by him. On January 25, 2021, I purchased a Final Fantasy XIV NA Legacy account from JuRa323 and hours later I was locked out of the account and could not get signed back in. Early the next day is when I messaged the seller informing him of the matter. He ignored my messages to him from epicnpc, discord and email, and still to this day shows he never opened the message while being logged into epicnpc. He originally contacted me from another alternative name on here called Beepx and epicnpc disabled that account either because he was trying to use an VPN or they don't allow duplicate accounts. The Seller stated he was the original owner and later admitted to lying about that in the paypal dispute with him. I was able to win my dispute and get my money back completely. I also lost a lot of items I had placed onto the account that same day which I never got back unfortunately. I do not believe this person should be a part of the EpicNPC Community.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Chat Conversation from Epic:
This next screenshot shows how my photos eventually disappeared, not sure if that was an update change from the website. But I did take a screenshot of when I sent the seller on discord which was basically the same information and screenshots.
Below is the screenshot from my phone showing the photos before the website had them removed.
Discord messages sent to Seller:
The seller contacted me from an alternative name Beepx and when I spoke to him about it on discord he acted as if he didn't know what I was talking about and never admitted that was him.
Below is a screenshot of the seller not reading my messages on epicnpc to this day.
Below is JuRa323 using Beepx as an alt but the epicnpc website disabled it.
Below is when the Seller logged in for the first time since the sell of the account on September 23, 2021.
Email message sent to seller:
Later the account was suspended:
Payment Screenshots (make sure the accused email is visible):
Paypal invoice between the Seller and I.
Other proof:
Below is the paypal dispute messages and paypal winning in my favor.
I made all screenshots visible to staff only and hopefully the seller himself can view them if he chooses to respond. I should have created this thread earlier but I felt since Paypal refunded me back my money there was need to make a dispute. However I do want to keep others safe so it's up to you all Admins if you want to ban the seller or not. I just want others to be aware if he does remain on the site.
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) Yes the seller stated he was the original owner but later admitted he was not during the paypal dispute.
What account information did the seller provide you at the time of sale? (ID, SQA, etc) The Seller provided the username, password, email address and security question answer and a fake mailing address. The seller provided the name of the original owner which I later found out was not him. The real seller's name is on the paypal invoice.
How long did you have the account before it was recalled? A couple of hours the same day of the sell.
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: Jan 25, 2021
Date the problem began: Jan 25, 2021
Method of Contact Used (chat program): I contacted the seller via epicnpc inbox message, discord and email.
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Seller is JuRa323 on Epicnpc and Discord (JuRa323#3643)
Your Instant Messenger ID: CocoaSip
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/final-fantasy-xiv-legacy-account-na.1817669/
Approximate value of property: $700.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about? I am only posting a dispute on this because even though paypal resolved my issue, I noticed the seller logged back in on September 23, 2021 and it concerned me since the last time he was logged in was the day of the sell. I figured after all this time he would have stayed away forever after scamming me. I'm hoping to avoid someone else being scammed by him. On January 25, 2021, I purchased a Final Fantasy XIV NA Legacy account from JuRa323 and hours later I was locked out of the account and could not get signed back in. Early the next day is when I messaged the seller informing him of the matter. He ignored my messages to him from epicnpc, discord and email, and still to this day shows he never opened the message while being logged into epicnpc. He originally contacted me from another alternative name on here called Beepx and epicnpc disabled that account either because he was trying to use an VPN or they don't allow duplicate accounts. The Seller stated he was the original owner and later admitted to lying about that in the paypal dispute with him. I was able to win my dispute and get my money back completely. I also lost a lot of items I had placed onto the account that same day which I never got back unfortunately. I do not believe this person should be a part of the EpicNPC Community.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Chat Conversation from Epic:
This next screenshot shows how my photos eventually disappeared, not sure if that was an update change from the website. But I did take a screenshot of when I sent the seller on discord which was basically the same information and screenshots.
Below is the screenshot from my phone showing the photos before the website had them removed.
Discord messages sent to Seller:
The seller contacted me from an alternative name Beepx and when I spoke to him about it on discord he acted as if he didn't know what I was talking about and never admitted that was him.
Below is a screenshot of the seller not reading my messages on epicnpc to this day.
Below is JuRa323 using Beepx as an alt but the epicnpc website disabled it.
Below is when the Seller logged in for the first time since the sell of the account on September 23, 2021.
Email message sent to seller:
Later the account was suspended:
Payment Screenshots (make sure the accused email is visible):
Paypal invoice between the Seller and I.
Other proof:
Below is the paypal dispute messages and paypal winning in my favor.
I made all screenshots visible to staff only and hopefully the seller himself can view them if he chooses to respond. I should have created this thread earlier but I felt since Paypal refunded me back my money there was need to make a dispute. However I do want to keep others safe so it's up to you all Admins if you want to ban the seller or not. I just want others to be aware if he does remain on the site.
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) Yes the seller stated he was the original owner but later admitted he was not during the paypal dispute.
What account information did the seller provide you at the time of sale? (ID, SQA, etc) The Seller provided the username, password, email address and security question answer and a fake mailing address. The seller provided the name of the original owner which I later found out was not him. The real seller's name is on the paypal invoice.
How long did you have the account before it was recalled? A couple of hours the same day of the sell.
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
