Official Suggestion thread - help make EpicNPC a better marketplace

Epic 1NPC · Mar 15, 2015

It was removed a while ago, at least 4-5 months ago. It was removed to unclutter the thread title area

The Integrity · Mar 28, 2015

The Integrity said:
I noticed that the feedback list displays the same amount of feedbacks before splitting them as the number specified in the number of posts per page option.
It should always display 50 or more, regardless of that setting, since they don't take too much space. And it looks nicer.

Bump

Epic 1NPC · Mar 28, 2015

50 posts per page load would significantly increase server load if it was default.

50 posts/page was already removed as a custom option some time ago, 30 is the new maximum.

We are nearing the limit of what our dedicated server can handle in terms of traffic and server load. Sometime later this year we will have to add a second server and start load balancing as the site continues to grow.

The Integrity · Mar 28, 2015

EpicNPC said:
50 posts per page load would significantly increase server load if it was default.

50 posts/page was already removed as a custom option some time ago, 30 is the new maximum.

We are nearing the limit of what our dedicated server can handle in terms of traffic and server load. Sometime later this year we will have to add a second server and start load balancing as the site continues to grow.

I'm talking about the feedbacks per page, in the feedbacks list, not posts per page in topics.

Epic 1NPC · Mar 29, 2015

There's no option to increase the amount of feedbacks that appear. Sorry.

Zoefken · Apr 4, 2015

Ok another 2cent idee.

I noticed that you can close your thread when editing and what not. But even when you do people stil contact you even tough you stated SOLD in your last post.

Why not when you close your thread have a small dropdown box next to it with some reasons why you want to close it?

* SOLD
* NO LONGER SELLING
* NO REASON
* ....

And then change the topic title according to the choice?

The Integrity · Apr 4, 2015

Zoefken said:
Ok another 2cent idee.

I noticed that you can close your thread when editing and what not. But even when you do people stil contact you even tough you stated SOLD in your last post.

Why not when you close your thread have a small dropdown box next to it with some reasons why you want to close it?

* SOLD
* NO LONGER SELLING
* NO REASON
* ....

And then change the topic title according to the choice?

Just add a big red "SOLD" text at the start of the thread.
Works for me: http://www.epicnpc.com/threads/754846

Epic 1NPC · Apr 4, 2015

That's a good idea. I'm going to add it to the list.

Papa Smurf · Apr 14, 2015

Hi,

Is there any way to edit multiple replies at once? If not, any chance we can implement somethig like that?

What I mean is, from time to time i get new ideeas about how my signature should look or how my 'bump' posts should look and after i decide, i literally have to edit every reply and change it manually. I noticed that every reply has a number ID so im thinking that you could add a filter of sorts and an option to edit multiple replies at once, based on the #number? Would be very less-time-consuming.

Epic 1NPC · Apr 14, 2015

When you change your sig, all your posts are updated automatically. There's no reason to edit them.

Sigs only appear once per page, so if you have multiple posts, only one of them will display your sig anyway.

Papa Smurf · Apr 14, 2015

That i didnt know, thanks. Sill, it applies as far as replies go. I just changed my 'bump' replies and i had to manually edit all of them. When i do that again - which im sure i will cuz new ideeas show up - it is very time consuming to manually edit them. An option to edit certain # replies would be useful.

Epic 1NPC · Apr 14, 2015

Edits are a server intense process, so if someone is updating 20, 30, 40+ posts at once it could crash the server or at the very least create slowdown. It's much easier to add new items into a database then it is to edit existing items. Unfortunately I'll have to deny this request.

ogreko · May 29, 2015

I think you should add buy stop to already Purchasaed Items, Because i purchased by mistake 2 times "Green Thread title" ...

dane764 · Jun 27, 2015

For the feedback system you mentioned by leaving a comment, how about they just say "+rep" then "purchased x went smooth etc" and feedback is added to the thread creator? Then a notification goes to thread creator about the Feedback given to them.

HardcoreGamer2015 · Jul 18, 2015

With the site offering different (pay for) usergroups I believe it's a conflict of interest to allow moderators to use [MODERATOR] in their titles or as a form of +Feedback, whatsoever.

It feels unethical to me and is definitely a conflict of interest in my mind.. depending on "moderator's" job description.

I do not know the benefits of being a moderator as I am not one. Nor am I aware of any agreements between you (site admin) and them.

That being said I have no other complaints but one but there is nothing that can be done -_-

@EpicNpc
You've always taken time to answer mine and others questions and are very active (or was in Jan. I haven't been too active here after selling my PoE orbs, however, I came back to test the market again and sell my smurf) and I'd happily donate 10$ (more) to any trading community that offered the same from their Administrators and Moderators.

I'd donate xxx.00?? dollars to remove adds on mobile, workstation, browsers, everywhere.. however, I know that cannot happen 100% as that is how you are able to keep the site running and be an effective Admin.

P.S.

For those of you that remember when I was asking questions in January this is @youguys.

My view on SteamRep has changed. I view it as a publicly shared shitlist and a way to give noobs a false sense of security when selling under 500-1000$. I still believe you should try and partner with them just because it brings those noobs with wallets here to spend money x)

Edit:

To clarify:

I do not use the word noob as an insult. Everyone has to of been a noob at one time or another.

Believe you me I was that noob with the wallet spending crazy money, too. I still do, over 2,500$ on TI5 preorder so far

doomedtofail · Jul 18, 2015

We use moderator in our titles just like people who post epicnpc verified in their titles just like you do. You do not see us or should not see us post it all over our threads though that would be unethical.

HardcoreGamer2015 · Jul 18, 2015

doomedtofail said:
We use moderator in our titles just like people who post epicnpc verified in their titles just like you do.

~~~~You really don't see the difference?~~~~
(Give up, the strikethrough commands I know are not working)

Edit:

I made a somewhat condescending reply and I do not want to come off that way or be sarcastic as I find this matter VERY serious.

You are MODERATORS of a trading forum. You BAN users among monitoring posts and review reports, etc..

I paid 10$ and gave all my personal details to the Admin, my customers would feel safe buying from me with 0 feedback.

I have NO power or authority here and am just a trader. If I did have an authority or power using that in my SALES POSTS to make $$$ would be unethical in my part of the world (don't take that as an insult, I just don't know where you're from and the ethics of your culture).

doomedtofail · Jul 18, 2015

no honestly since we are not paid and its an advertisement of our added level of trust just like your epicnpc verified status.

HardcoreGamer2015 · Jul 18, 2015

doomedtofail said:
no honestly since we are not paid and its an advertisement of our added level of trust just like your epicnpc verified status.

I edited my post. Here is a repost for easy viewing.

HardcoreGamer2015 said:
~~~~You really don't see the difference?~~~~
(Give up, the strikethrough commands I know are not working)

Edit:

I made a somewhat condescending reply and I do not want to come off that way or be sarcastic as I find this matter VERY serious.

You are MODERATORS of a trading forum. You BAN users among monitoring posts and review reports, etc..

I paid 10$ and gave all my personal details to the Admin, my customers would feel safe buying from me with 0 feedback.

I have NO power or authority here and am just a trader. If I did have an authority or power using that in my SALES POSTS to make $$$ would be unethical in my part of the world (don't take that as an insult, I just don't know where you're from and the ethics of your culture).

doomedtofail said:
no honestly since we are not paid and its an advertisement of our added level of trust just like your epicnpc verified status.

I interpret this as:

I became or applied to be a moderator because I wanted a certain level of trust when selling my items

Sakura · Jul 19, 2015

I'm glad you think you've earned as much trust in 7 months as I have in 9 years.

To be less snarky though - your post is ridiculous. You paid a small amount to make your "customers" feel safer trading with you. We spend hours and hours of our own free time helping keep EVERYONE on the board safe. If putting (Mod / Supermod) helps me get a trade easier...is that really something you want to complain about? Are we in any way taking anything from you by getting a few sales/trades easier? Especially considering most of us are barely active in buying/selling/trading.

Also, not to be rude, but your posts are incredibly hard to read.

Austin Powers · Jul 19, 2015

One thing you need to remember before u class us as using our "power" to get more business.

We may be moderators but we are still members of the epicnpc community we just have more responsibilities.

It was well known that a few PAST moderators have abused their powers however i have yet to see any of the current member of the moderator team use their "POWER" to get more business

HardcoreGamer2015 · Jul 19, 2015

Sakura said:
I'm glad you think you've earned as much trust in 7 months as I have in 9 years.

To be less snarky though - your post is ridiculous. You paid a small amount to make your "customers" feel safer trading with you. We spend hours and hours of our own free time helping keep EVERYONE on the board safe. If putting (Mod / Supermod) helps me get a trade easier...is that really something you want to complain about? Are we in any way taking anything from you by getting a few sales/trades easier? Especially considering most of us are barely active in buying/selling/trading.

Also, not to be rude, but your posts are incredibly hard to read.

I'm glad you think you've earned as much trust in 7 months as I have in 9 years.

You're not getting my point, point of view, or suggestion.

This has nothing to do with who has more rep or feedback. I disagree with you that advertising that you're a moderator should be used for TRUST when selling items.

Also, in SEVEN years of trading - if you haven't built a network and need to rely on your moderator tag to sell items fast, something is definitely wrong.

To be less snarky though - your post is ridiculous. Also, not to be rude, but your posts are incredibly hard to read.

Stop being passive aggressive towards me.

You paid a small amount to make your "customers" feel safer trading with you.

I don't know why you quote customers. I am starting to think you're trolling or shitposting.

Yes, I paid 10$ as required. I had x2 accounts I hadn't played in over a year valued over 4,000$ (in items).
I paid 10$ hoping to sell my accounts with all the items (as I didn't think a new member selling 3,000$+ would be taken seriously. I wouldn't take them seriously.
I chopped the accounts up for the games currency, similar to cs:go keys.

We spend hours and hours of our own free time helping keep EVERYONE on the board safe. If putting (Mod / Supermod) helps me get a trade easier...is that really something you want to complain about? Are we in any way taking anything from you by getting a few sales/trades easier? Especially considering most of us are barely active in buying/selling/trading.

I am 100% sure you're not being forced to be a moderator. I am assuming you applied, knew the Site Admin and were recruited, or?? I have no clue.

The point is what does you giving back to a community you have been apart of for 7+ years have to do with your trading? Imho, nothing.

How am I complaining?
Again, this is a suggestion thread. I will not speak for others but all the subreddits for selling items in regards to Steam make it very clear that they are against moderators doing this. I am not a drone repeating their words, I happen to agree fully.

is that really something you want to complain about? Are we in any way taking anything from you by getting a few sales/trades easier? Especially considering most of us are barely active in buying/selling/trading.

I am making a suggestion to the Site Admin, not complaining. I rarely sell on EpicNPC. Not because I don't like the site but because as I said previously I am not a reseller or a trader for "profit".

I do sell tons of trash or any item that I cannot quicksell on Steam Market and re-buy items that do quicksell. The loss in getting taxed twice is worth it to me because the time involved in selling or trading them off is better spent doing what I do.

I also sell non trash for wallet if it becomes too much of a hassle or time investment. The photgraph is to demonstrate and show I am not talking out my ***.
If you look at my CS:GO inventory right now you will see all the non-tradeable keys I rebought from selling that. It's not because I "want" CS:GO keys it's because I have a large client base that wants them and can message 1-2 people and sell 1,000 keys in a few minutes.

Austin Powers said:
One thing you need to remember before u class us as using our "power" to get more business.

We may be moderators but we are still members of the epicnpc community we just have more responsibilities.

It was well known that a few PAST moderators have abused their powers however i have yet to see any of the current member of the moderator team use their "POWER" to get more business

~~~~~~~~~~~~~~~~~~

Why are you guys arguing with me?

This is a suggestion thread. I did not post this in General Discussion or some other bullshit to stir up drama. You can easily ignore this and it will just get buried as more people post suggestions.

I will gladly continue this discussion, CIVIALY, with any moderator that would like to express there feelings and or reasoning on the matter.

However, I will not respond to any more posts that are in anyway disrespectful.

EpicNPC said:
tag

I would like your opinion on my original suggestion posted 4-5 or so down.

I do not expect anything including a fast reply. It's just a tag.

doomedtofail · Jul 19, 2015

Its a suggestion thread, you have to be open to seeing criticism. If you take a look at all mods, there is only a few of us. You can see we only use a small percentage of the forums on this site, most of us only one or two games. And basically you are telling its okay for us to spend most of days helping you and other members but when it comes to selling we aren't allow to be the more trusted users of the site. I get skype calls, messages, emails and pm's 24 hours a day to my phone and computers. And I answer most of them even when im working 11 hours a day. And I do not work at a desk and I always have some massive project going on, parts everywhere.

My biggest concern is you want to claim verified status on your sales but we cannot? It is an added level of trust because out there, there are still quite a few sites where the position is truly abused.
We use it on sales because 100's of new people travel this site a day who do not know who we are even if some of us have been here 7 years, that does not mean anything when the person looking at our threads knows no one. And to be honest claiming to be a super mod on my threads does not add a lot of business i am sure theres a percentage though. I do not do a lot of sales or purchases like I used to. Anything i do is repeat buyers and sellers now. And I need to be able to add new ones as I am not currently making any money on this site. Not due to site but current market. What makes my threads stand out from the hundreds of other people doing same things? Same as you trying to stand out in croud as well.

You are just hitting sore spots with us because its okay for us be to moderators (and most people demand immediate help) when people need us, but any other time we must be invisible or not use site at all?
none of our threads say official epicnpc services or sales at all.
The only one who says official is Epicnpc himself because he owns the site and sells very few things here. So he should not be able to say official on his few sale threads because its a conflict of interest because he owns the site?

Epic 1NPC · Jul 19, 2015

This is a suggestion thread on how to improve the site, not a rant forum to argue whether or not moderators are allowed to leverage their moderator status when selling items.

Everyone who becomes a moderator is a member, so obviously once they become a mod, they will most likely continue to buy/sell as usual as well as taking on their new moderator responsibilities.

There is nothing wrong with stating in a thread that you are a trusted member because you're a moderator. However this is something we take into consideration when voting on new moderators. We do not want mods who's primary goal is to boost sales by using their moderator status. We look for members that truly want to help keep the forum clean and safe for everyone.

Moderators who do not show a certain level of activity are removed from the team.

In conclusion, your suggestion to prevent moderators from leveraging their moderators status in their sale threads is not an idea I agree with.

Please do not continue the conversation in this thread. If you want to continue, please create a thread in the "Rant & Rave" forum.
http://www.epicnpc.com/forums/45-Rants-Raves-and-Screaming-Lunatics!

HardcoreGamer2015 · Jul 19, 2015

[removed]

Kienamaru · Jul 21, 2015

Ever heard of Google Wallet? It's kind of like PayPal except you don't need a bank account to make one. You can also order a card which works the same as a MasterCard. Anyway, my suggestion was just going to be that you allow users to make purchases using Google Wallet as well. I'm kind of in a bind on trying to upgrade my account because I can't add money to my PayPal from my GW. Which means I can't verify my account even though I have the funds to do so, unless I can get to a bank for a card.

Epic 1NPC · Jul 21, 2015

We are working on adding new payment options. We'll look into Google Wallet as well.

Spellslinger · Aug 3, 2015

Reward people who get scammers banned.
By reward I mean give them some credits

I honestly think this is needed. I spent over an hour making proofs to get a guy who chargebacked on me and admitted to scamming others banned.
I personally would do it as I like to keep the site clean. However other users won't care much.
For example, the guy who scammed me and is banned now scammed another user 2 weeks ago. The other user only posted on his post that he got scammed by this guy.
He didn't bother opening a dispute and so on, this resulted in the scammer scamming more people "me rip" .

So my suggestion is if you win a dispute and get someone banned for scamming , you receive credits, 50-200 credits, or something like that, no matter how small it will motivate more people to ban scammers.

Epic 1NPC · Aug 3, 2015

I thought about adding an incentive system for reporting scammers. The reason I've never added one is because I'm worried too many people will start accusing each other of being a scammer. We have a volunteer staff and if we have to review 10, 20, 30 scam reports every day, we won't be able to process them. The system will be flooded with false reports and the real reports will become delayed allowing actual scammers more time to use our site.

The incentive is already there, to keep the community safe. Adding credit incentive would just lead to a large jump in reports that will most likely be false or lack proof, but they would end up taking up a huge amount of time to process.

I'm going to have to deny this suggestion, sorry, but I appreciate your thoughts.

Island · Oct 16, 2015

Linking feedback from other sites is only limited to once per lifetime right now. I think it would be nice if we could update it once every one to three months.

Epic 1NPC · Oct 16, 2015

An update option might be added in the future, but it won't be automatic.

thesame12 · Nov 7, 2015

I see a couple threads about unlinking an account would it be possible to have an unlinking button for authenticated accounts?

doomedtofail · Nov 7, 2015

We revue the unlink requests. some peoples reasons to unlink are not always honest. scam accusations or steam rep issues

Epic 1NPC · Nov 7, 2015

Unlinking steam accounts will be allowed in the near future, but before we enable that we need to make a few updates first.

Kouhai · Nov 27, 2015

Everyone is asking for additional payment methods or quality of service changes but... I would like to see some visual changes.

As a new member who just registered, it was quite difficult navigating the site. It feels so cluttered and messy, especially the users with oversized signatures that take up half the screen. There are way too many forums as well. Userbars could also do with a little bit of cleanup to match the site.

These are just my opinions on how the site could be a little better, Thanks for reading

Darvin93 · Nov 27, 2015

Userbars were updated recently (this year I think?).
And yes, I agree that it can be difficult to navigate the forums if you're new but it's not really that hard when you learn how to do it.
Also, I haven't seen people with 'oversized signatures' yet.

Epic 1NPC · Nov 27, 2015

We are launching a forum homepage revamp next week that will remove the long forum list and instead replace it with a search box. Signatures are already limited in size, but we'll take another look to see if they should be limited even more. Thanks for the suggestions.

Island · Feb 1, 2016

Is there a way to find EpicNPC users by username? I had some trouble finding a user I sold to a while ago to leave some feedback.

doomedtofail · Feb 1, 2016

should be able to use search feature for that. if i type in a username it will show that persons account url in search results

Island · Feb 2, 2016

It seems to only search threads for keywords. Are you using the search next to the website's logo?

The Integrity · Feb 2, 2016

M8rate said:
My Settings ->Friends & Contacts -> Add a Member to Your List...

Yes, that is currently the only way.
Or type in google "username + epicnpc", if the account wasn't created too recently.

If the user has no posts, it will not show up when using the forum search.

Epic 1NPC · Feb 2, 2016

I have updated the search settings.

Pro Sellers and Verified members can now search by username.

The Integrity · Feb 2, 2016

Why not everyone, when there is a workaround as mentioned in the two last posts?

Epic 1NPC · Feb 2, 2016

I decided not to make it available to everyone to make the usergroup upgrades a little better. This feature isn't critical so if someone is looking for that type of perk, they can upgrade.

The Integrity · Mar 9, 2016

Add a way to edit or extract the contents of a thread that is locked due to inactivity, without having to bump it.

Sremke · Mar 10, 2016

Would you be able to remove this from "Verifed" user group, because we don't need it

or let to stay just "Increase to 5000"

I can see this when i go to 'inbox'

Epic 1NPC · Mar 11, 2016

Verified members can only store 1000 messages. Some members requested more, so that's why the 5000 option was added.

I'll see about making the 250 conditional so verified members don't see it.

The Integrity · May 6, 2016

When a member is perma banned, you can edit his signature (or some other profile field) and put the ban reason in there.
It's a bit easier than having to go to the ban list and search for it, especially because the search function inside the ban list is not that great.
The majority of members don't even know that there is a ban list and the true reason why someone was banned, which allows scammers to lie about it.

Epic 1NPC · May 6, 2016

That's a good idea. We'll include the ban reason somewhere else so it appears in their posts. We'll add this to the list.

addwater · May 9, 2016

Would be nice to have Skrill as epicnpc credits withdrawal option, also would like to see more badges.

Official Suggestion thread - help make EpicNPC a better marketplace

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