No Deal Order. Resolved.

[SetsunaEpic]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Our product stated it need to be contacted to bind the account. We did inform him to contact discord via Email after order is placed. He seems to be impatient and force chargeback the order right away which is against our ToS. We accept the dispute and refund the money.

https://www.epicnpc.com/feedback/feedback/818907/view

 

[EpicNPC Mod]

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.

Proof of sale provided, feedback will remain, but has been changed to neutral since a refund was issued.