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Negative feedback - false no transaction was made
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- Thread starter Winterblades
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EpicNPC Mod
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@Ayebol If no payment was sent then why did @Winterblades have access to the account?
He had done other services for me before without issues. He was always given permission to sign in prior to the transaction. Except this time I guess he felt he had no reason to ask? I’m not sure. But normally when he signs into my account I get a notification from blizzard authentication asking to approve the login. That message never popped up this time around which means he never signed out of my account on his pc.
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- Customer placed an order and he said he will pay tomorrow, he never said he canceling the actual request, and he will order tomorrow instead, as he stated on his feedback.
- Please understand something from my point of view as well. If this had been his first order, of course I would not have logged in, while he is away, but since this was the 4th order, in a short time ( within 4 days ), I felt like I could easily log in to have the order completed as soon as possible.. since I used to do it the same thing with my returning customers, and no one had a problem with it yet. ( we have been providing services in Diablo 3 since season 1 - 2014 )
- Why he not contacted immediately, as soon as he noticed someone logged in his account, completed a service and left 10x lvl125 Augment gem in his inventory ?
- I had to to ask him few times in Discord to respond and pay for the completed order, he responded 14-16 hours later approx. And meanwhile he was in the game online.
- "He kept my login info saved to his PC " - your login info is in Discord chat not saved on my PC
- "That message never popped up this time around which means he never signed out of my account on his pc." - not true, you can login to battlenet account if its "unlocked" by security code first time when you login , and in normal cases, customers change their password after the service if they do not want to order again from that person..
Referring to the forum rules:
"Feedback can only be given if a sale has begun. This means either payment was sent or the item was exchanged."
- there was no sale, he also admitted that he did not order the service. So there was no transaction, I admitted that there would be a misunderstanding, it's on the discord chat
- Please understand something from my point of view as well. If this had been his first order, of course I would not have logged in, while he is away, but since this was the 4th order, in a short time ( within 4 days ), I felt like I could easily log in to have the order completed as soon as possible.. since I used to do it the same thing with my returning customers, and no one had a problem with it yet. ( we have been providing services in Diablo 3 since season 1 - 2014 )
- Why he not contacted immediately, as soon as he noticed someone logged in his account, completed a service and left 10x lvl125 Augment gem in his inventory ?
- I had to to ask him few times in Discord to respond and pay for the completed order, he responded 14-16 hours later approx. And meanwhile he was in the game online.
- "He kept my login info saved to his PC " - your login info is in Discord chat not saved on my PC
- "That message never popped up this time around which means he never signed out of my account on his pc." - not true, you can login to battlenet account if its "unlocked" by security code first time when you login , and in normal cases, customers change their password after the service if they do not want to order again from that person..
Referring to the forum rules:
"Feedback can only be given if a sale has begun. This means either payment was sent or the item was exchanged."
- there was no sale, he also admitted that he did not order the service. So there was no transaction, I admitted that there would be a misunderstanding, it's on the discord chat
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EpicNPC Mod
Administrator- Country
- United States
EpicNPC Mod
Administrator- Country
- United States
No TG was used and a transaction did take place.
The feedback will remain.
The feedback will remain.
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