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Member Dispute Thread (1amaterasu)

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Dispute Type
Scam Accusation

rainpyro

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Email: Verified
Phone: Verified
ID card: Verified
Country
United States
Multiple Accounts
0
Dispute Against
1amaterasu
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
######################
Purchase Date: 10/12/2022
Date the problem began: 10/13/2022
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: N/A
Your Instant Messenger ID: N/A

Other information: Seller's discord as provided on now deleted post (中野三玖 (Miku Nakano)#9992)


DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/ascendant-3-138-skins-75.2340864/
Approximate value of property: $75.00 USD
Was Trade Guardian used? : No
If yes, what is the Trade Guardian ID?

What is the dispute about?

The transaction itself went smoothly, he said only crypto was available so I was like whatever this is fine. Payment was sent in BTC and took about half an hour to confirm and he provided the account credentials. Upon logging in, first thing I noticed was that the account was BR based, but advertised as a NA account on the post. Now already this is a red flag because Valorant accounts are basically impossible to change regions if you're buying an account since they ask for OGE and basically information that only the original owner would know. Now here comes the fun part. A little later, I received an email from riot that basically says, we discovered your account has been comprimised, the credentials has been reset back to the original one and basically I no longer have access to that account in any form or way.

Other details / notes:


Proof
######################
You MUST provide proof or your claim will not be valid!

Discord Logs:

1665638747709.png

1665638808851.png

1665638833125.png

1665638857724.png


Discord logs shows that he received the payment and the account details were sent to me. There is also a screenshot shown in the logs that it's a BR server account and unfortunately it doesn't show the name and I can't access the account anymore for screenshots. However he admits himself that the country on the account is from BR.

Now this next screenshot shows the email that riot sent to me, and I'll provide a translated version for comparison. And clearly from the fact that they decided to sent an email to me in spanish kinda also proves that the account region is somewhere in the spanish speaking countries.

1665639119150.png


1665639170998.png


So unless this guy has access to the email of [email protected], which I doubt he does since the email that it was changed from was rambler.ru, I would say the account was stolen and was recovered pretty much within the same day since the last games played on the account was on 10/12 which means that it was still an active account.

1665639282157.png

Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 
Banned - Failed to resolve https://www.epicnpc.com/threads/1amaterasu-sold-me-a-hacked-genshin-account.2341389/
I indicated in the thread that I was not the original owner and that I had no secret information about the accountIn fact, very very strange that you bought this account and after 15 it was restored. Very strange.
I don't deny that it's a Brazilian account.
But as I understood you agreed to it, if you did not demand a refund and return my account to me.
You just said be careful next time.
In the thread about me not possessing classified information and that I am not the original owner you agreed judging from our transaction.
I can't be sure that this email is from a real Riot support service.
It just can be written in a couple of minutes and edited in Photoshop, after effects etc.
I couldn't just restore it for the reason that support responds to the first email within a few hours , not to mention the actual restoration process, which takes several days
 
I indicated in the thread that I was not the original owner and that I had no secret information about the accountIn fact, very very strange that you bought this account and after 15 it was restored. Very strange.
I don't deny that it's a Brazilian account.
But as I understood you agreed to it, if you did not demand a refund and return my account to me.
You just said be careful next time.
In the thread about me not possessing classified information and that I am not the original owner you agreed judging from our transaction.
I can't be sure that this email is from a real Riot support service.
It just can be written in a couple of minutes and edited in Photoshop, after effects etc.
I couldn't just restore it for the reason that support responds to the first email within a few hours , not to mention the actual restoration process, which takes several days
You are responsible for what you sell here. So if you can not recover the account full refund must be issued.

@rainpyro please record a video showing the following

Your email inbox showing that email is from Riot support, in the top right of the email, select "Show original" so we can see the source code for that email and scroll from the top to the bottom.
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Banned
Telegram: @komaru1 Discord: 中野三玖
(Miku Nakano)#9992
 
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