False Negative Feedback for Banned Account

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AngeLfrosT

AngeLfrosT
5.00 star(s)
(27 reviews)
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AngeLfrosT

AngeLfrosT

Level 78

26

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Trade Guardian Orders: 20

5.00 star(s)
(96.3%) (27 reviews)
Country
Philippines
Member Since
Feb 21, 2015
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AngeLfrosT

AngeLfrosT

Country
Philippines
Multiple Accounts
1
Hello admin what can we say about this one.
We boosted a dota 2 account from a customer here, it went well for several days, he even gave us positive feedback at first.
But after several times of boosting the account got banned by dota 2 for account sharing and boosting. Now he gave us negative feedback coz he is mad and thats it. We didnt scammed him or anything we just did our job, but unfortunately steam banned his dota 2 for ranked game for 1 year.
Kindly check it out ty.

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WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.
Im just posting some feedback based on my experience on his service. He says it wont be banned since they know what to do as he mention on discord. Of course its a customer feedback so i have freedom to put some review. Im not mad or something it is just the privilege and my right to put some feedback i think you udnerstand how i feel that my main account was banned. Is it not honest to tell some feedback? or you cannot just accept because you are not comfortable having a lower rate feedback?

@adminitrator

I do not think i did something wrong on this issue i believe. Its a customer right to put feedback either good or bad honest feedback. I didnt say anything or showing that im mad on that review. Im just telling the result of the service.
 
Either its not his fault or his fault. The fact that im using your service and you are aware of bans you shouldve added a little bit careful since you have given me assurance that the dota 2 account wont not be banned given the fact you said it so. I didnt even get a compensation on top of that. All i did was to post a feedback.

Is it bad to put bad feedback on your feed? which is an honest one. Or you are just being worried that you have negative feedback.

If putting feedback on epicnpc thread is an issue why bother making this submit feedback.
 
You are the seller also so you better swallow and understand your customers end. Either you will receive good or bad feedback. Its an awareness also for you to improve and aware in the next time boost. Its like in real life situation you sell something and the buyer has a feedback on it. Lets be all mature and accept the fact. Im not imposing other issues but thats all the truth i get banned 1 year using your boosting.
 
We did our job on the boost and even give you discount on your purchases. The account got banned by the valve. We are using the same strategy on boosting for years and this is the first banned account.
I know you are frustrated but really negative feedback coz of that result which is not our fault. We will never want a customer account to be banned.
How can we earn your accounts will be banned.
 
I can understand if we scammed you or didnt made the end of the deal. You can put negative feedback for being fraud or something. But really for ban made by the game creator. Come on man, you know better than that.
 
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overall its necessary that i leave feedback afterall its my experience as well. My main account with hundreds of dollars skins on that account got banned for 1 year. I dont think i did wrong on this freedom to submit customer feedback. There isnt compensation that i received. You think im happy that i get banned. So i have no choice but to share my feedback on your service. I think you should be more open minded.
 
No one is happy ofc. We dont want that to
Happen to our customers. Its unfortunate that valve banned the account. You know that its part of the risk. Account sharing , buying is prohibited. We did our part, and its just valve detected it and banned the account for 1 year ranked.
 
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This account was my main which cost thousand of dollars of items. Banned for 1 year. I have posted also that theres an assurance that they can assure they can avoid the ban which i posted above. It is really painful that this account is banned. Im sure hes booster is aware that the ranked party is not suited for the divine rank obviously it got reported due to my lower rank played in high ranked and most especially players are wondering why a low rank playing so good and picked a hero which dominates all the high rank peeps.

So overall base on my experience and a sad reality. My account got banned. Which is result for me to submit a feedback on the thread since they do the boosting.
 
I believe i have right to submit a truthful feedback which im not really happy and gave 1 star. On top of that they also gave me assurance that it wont get banned. So i trusted them. There is no compensation after the ban happening. Other booster give compensation for my loss. Although i accept theres no compensate on them. So i did a truth and a honest customer feedback which our right to tell so. I gave 1 star and reason why is it 1 star only.
 
The ban is made by the game developer. We usually play party games for years and its fine, legend to divine as always fine. They detected smurfing and account sharing thats it. No on wants that to happen and you know that. Thats the first account banned from us really unfortunate.
 
I saw the ban reason, but in certain cases contacting support can reveal more information as to when the ban was issued etc.

However, if we don't want to go that route (or if support were to respond with no additional information), there is no way to determine who actually got the account banned.

In these cases we usually settle with a 50/50 split payment as its one person's word against another.
 
My account was banned probably receiving many reports in game. Because this is most likely happen everytime in dota 2 especially you are boosting someones account. Meaning they play above or high tier skills in game. While my account is in lower rank. I asked them at first if my account will get banned to it. And they assured me that it wont get banned as they know how to avoid it. Thats what i pasted above. Most players in game reporting people who is smurf or shall we say susss players. I trusted these guys since they told me that account wont get banned since they know what to do. So i gave them a shot as they are truthful to their words as this was the third time i used them. During the first and second order there was no banned happen since the booster playing solo in game which probably not susss but the last order the booster played on a friend with a high rank medal in dota 2 which means they are party. My account was only archon 2 which is a long gap to his friends rank divine. And he played high skill level which is not appropriate for archon rank. So those players who played with the match reported him as smurf thats why it ends 1 year banned. I gave them responsibility since i trusted their words as they know how to avoid it. I spend alot on that account and turns out it cant be played for 1 year. So leave a feedback that im not very satisfied for the result.

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EpicNPC CM said:
I saw the ban reason, but in certain cases contacting support can reveal more information as to when the ban was issued etc.

However, if we don't want to go that route (or if support were to respond with no additional information), there is no way to determine who actually got the account banned.

In these cases we usually settle with a 50/50 split payment as its one person's word against another.
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Its already stated on the ban reason admin. Account sharing, boosting or matchmaking abuse. Its the game developer who gave the ban for 1 year. Can we just end this and make this as neutral? No one wants this to happen and this is just an unfortunate matter. No one wants the account of customers to be banned same as the owner as well. We treat him right, gave him discount on our original prices. Its just so unfortunate that this thing happened.
 
Its your booster responsibility to take extra care for the account as you have told us account will not be banned. At first place you gave me assurance that my account wont get banned. Account wont get banned if your booster didnt reckless at all for the first and second transaction there are no problems but your booster did a terrible job which leads me to an upset situation. Do you think its easy for me to accept that?. Yes its unfortunate that my account was detected due to your boosters unawareness. It wont get banned if he played it carefully. No players will report you if your booster didnt do wrong. Turns out players reported him due to his gameplay.
 
I spend alot of dollars on that account. You think its really easy to ease the anger? You gave me assurance at the first place.You think its easy to forget and wait for one year? where dota 2 international is about to begin. I just bought battle pass on that account as well. now cant use them,. because of the restrictions.
 
burgerwithcheese said:
I spend alot of dollars on that account. You think its really easy to ease the anger? You gave me assurance at the first place.You think its easy to forget and wait for one year? where dota 2 international is about to begin. I just bought battle pass on that account as well. now cant use them,. because of the restrictions.
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We are doing the same thing for years in boosting, solo or party. We know what we are doing, and its just unfortunate the account got reported. We dont want that to happen, and thats the game developers decision.
 
As i said we are doing it for years, party and solo, despite of the MMR and roles. Its all good, and you think im not aware of those stuff, we are doing this since 2015. Its just unfortunate that it got banned and reported. I know you are mad, but its not our fault and we dont want that to happen either.
 
You havent seen the match. You arent there. You are just managing this boosting service. I saw your booster playing since it was live. Yes you know stuffs but in game you dont know whats going on. No wonder players reported him.
 
Of course its natural for me to get upset as i have spent thousand dollars on that account. Also you gave me assurance that it wont be banned as you said you guys are pro and know how to avoid the ban. And turns out my account is banned for 1 year.
 
burgerwithcheese said:
Of course its natural for me to get upset as i have spent thousand dollars on that account. Also you gave me assurance that it wont be banned as you said you guys are pro and know how to avoid the ban. And turns out my account is banned for 1 year.
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I told you we know what we are doing. Im also a booster before and i play dota 2 still, our boosters are doing the same thing since then party, solo with friends for years. As long as they can finsih the quota MMR. Thats it.

We are sorry for what happened to your account, but we need to accept that. No one wants that.
 
i might consider if you guys gave a warning on my first order but turns out you have said you guys know what to do to avoid bans. And now account turns banned because of your boosters actions in game. Now im receiving sorry for a expensive account.
 
burgerwithcheese said:
i might consider if you guys gave a warning on my first order but turns out you have said you guys know what to do to avoid bans. And now account turns banned because of your boosters actions in game. Now im receiving sorry for a expensive account.
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Because none of our customers account get banned since then, if there is one, it should be posted here. We really know what we are doing.

This is the first time, and you know thats unfortunate.
 
As i said its your boosters actions in game thats why its reported. Its your boosters fault for his recklessness. You arent there watching so you dont know. If you know what you are doing it shouldnt be banned right away.
 
this is your service boosting. So i think i have right to put an honest feedback on your service. I stated an honest feedback which my account banned used by your booster. Which is really happend that my account really banned.
 
burgerwithcheese said:
As i said its your boosters actions in game thats why its reported. Its your boosters fault for his recklessness. You arent there watching so you dont know. If you know what you are doing it shouldnt be banned right away.
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Everyone knows that boosting is against rules of service on steam. Thats the unfortunate thing that it got banned. We got nothing to do but accept that punishment of 1 year ban since the game developer did it. No you want to ruin our reputation with your negative feedback its obvious buddy, you are mad and all you want to do is to bring us down as well.
 
The game developer did it because of your boosters actions. You even confidently said that its safe and how to avoid ban. And you take responsibility about it.
The fact that its my right also to submit a feedback which is trully happened in the first place. Of course who else will be mad. spending thousand of dollars of account then someone just ruined it by not carefully taking the task.
 
Other accounts are still working, not banned and boosters are playing archon to divine. We know how to avoid bans its just it got reported. And you know the risk before you avail the service. That its against the rules of steam. We didnt ruin your account, we did gave you a discounted service and treated you right as a customer. Yes we are confident because we are doing this for years and accounts are safe, this is the first banned account on our boosting service. To add its funny that our fellow Filipino is the first one will give us a negative feedback after all. Atleast you are happy that you can ruin our reputation as well. Good Job mate.
 
burgerwithcheese said:
As i said it is based on your boosters actions in game thats why other players reported as smurf. Why u bringing filipino to filipino? Its my right also as a customer to submit a feedback.
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Yeah its your right , i agree. Now you put negative feedback to us and you are proud of it. Booster is just doing his job, and its been years since they are boosting like that method. Its your account who got the first ban.
 
It appears the post in question did not have the required thread guidelines :

Power Leveling and Boosting services must clearly state the terms of their service so there is no confusion as to what the buyer is purchasing. The following information is REQUIRED in all Leveling and Boosting service threads where the provider requires login information to the customers account.

Leveling is done by (automated bot or by hand)
If leveling is done using an exploit or some abuse of the normal game system, this must also be disclosed.
The person that is leveling your account is located in (countries)
If the account gets banned during leveling, we will compensate you (details)


Negative can remain and be changed to neutral if resolved.
 
True, also they gave me assurance that account wont be banned as they know how to avoid it. Overall i think i have right to post an honest feedback. Although my account cant be used for 1 year it is kinda sad which i spent alot of money on that account turns into standby for 1 year. Also i dont think im wrong by posting the feedback.
 
EpicNPC CM said:
It appears the post in question did not have the required thread guidelines :

Power Leveling and Boosting services must clearly state the terms of their service so there is no confusion as to what the buyer is purchasing. The following information is REQUIRED in all Leveling and Boosting service threads where the provider requires login information to the customers account.

Leveling is done by (automated bot or by hand)
If leveling is done using an exploit or some abuse of the normal game system, this must also be disclosed.
The person that is leveling your account is located in (countries)
If the account gets banned during leveling, we will compensate you (details)


Negative can remain and be changed to neutral if resolved.
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Click to collapse...
Understood admin the owner is happy that we have a negative feedback to ruin our reputation. Its clear what is on our post and boosting service, We give our best service discount etc, but getting banned is out of our control. This fellow filipino guy just want to say something to ruin us and he got it. And im sure he is smiling that even though his account got banned atleast he bring us with him. This will never be resolved coz he will push that he is not happy with our service even we gave him discount treat him right. Its just he is so mad coz of the banned given by the game developer. SO what he can do now? Ofc ruin us since we are the one who boosted his account.
 
burgerwithcheese said:
why you say that bro? business to business. No heart feelings. i just do what is right for a customer like me. Learn to accept failures as well. You run a business.
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Coz thats what you want, its not feelings. The account got banned by the developer not by us. And what do you do for a sinking ship? You bring us with you. Its all good atleast you are happy. All we want is for the best we boosted your account like the usual ways that we do it. IT got banned , now its our fault, to make it better you give as a bad feedback like we did it intentionally.
 
EpicNPC CM said:
It appears the post in question did not have the required thread guidelines :

Power Leveling and Boosting services must clearly state the terms of their service so there is no confusion as to what the buyer is purchasing. The following information is REQUIRED in all Leveling and Boosting service threads where the provider requires login information to the customers account.

Leveling is done by (automated bot or by hand)
If leveling is done using an exploit or some abuse of the normal game system, this must also be disclosed.
The person that is leveling your account is located in (countries)
If the account gets banned during leveling, we will compensate you (details)


Negative can remain and be changed to neutral if resolved.
Click to expand...
Click to collapse...

The boost is done by hand, no hacks or anything. It got banned by the game developer because of account sharing, and no one wants that to happen. No one wants customers account to be banned.
 
dude you think im happy? with all the efforts on my main account and spend dollars on it? you think thats easy? also its your booster responsibilities to play safe. Not knowing he might forgot your usual ways. I dont know what you are talking about that im bringing you to a situation where you receive a negative feedback which is your customer has right to put a feedback on your thread. Also knowing you have mistakes also. Be mature enough.
 
Of course dota 2 detected on my account due to reports of other players in game as it was actually obvious a smurf playing low rank account to high ranking divines. Even if im your enemy and i saw you playing like a pro i would report you right away. I dont know wheres your comprehension but your reasoning towards me are completely none sense. Its your boosters responsibilities to do the way. You dont know the whole situation in game since you havent watched the match you are just managing the orders. Even tho you know the rules and the game. Lets move forward and thats a lesson also for you to keep, and improve well on your business. Thank you
 
burgerwithcheese said:
Of course dota 2 detected on my account due to reports of other players in game as it was actually obvious a smurf playing low rank account to high ranking divines. Even if im your enemy and i saw you playing like a pro i would report you right away. I dont know wheres your comprehension but your reasoning towards me are completely none sense. Its your boosters responsibilities to do the way. You dont know the whole situation in game since you havent watched the match you are just managing the orders. Even tho you know the rules and the game. Lets move forward and thats a lesson also for you to keep, and improve well on your business. Thank you
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Im a booster also before i manage my own business i taught them what to do for years and there are no bans. You just want to bring us down since your account got banned. We did nothing on your account but gave our best service , we even gave you a discount for your first order and second orders. Comprehension ? Read it to yourself. Our boosters did these things for years and none of the customers came back, only you and you are mad, not only mad but gave and wanna ruin our business , just admit it. You feel good right now, better when you havent gave us neg feedback.
 
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