Please read Feedback Dispute Rules first.
https://www.epicnpc.com/threads/how-to-report-a-feedback-dispute.389547/
https://www.epicnpc.com/feedback/feedback/700984/view
So me and @xVicio had a deal for $110 for a Genshin Impact account yesterday. The buyer insisted on PayPal as the mode of payment even though I was a bit hesitant and asked him several times if bank transfer/wise or paying with a credit or debit card was possible, as seen in the screenshots below.
We ended up continuing with PayPal as the mode of payment and he sent me the funds. They were kept on hold by PayPal until the 27th of December (for a week). I was fine with that whatsoever, but then I received an email from PayPal saying that the funds will be kept on hold until January 9th, which is an absurd amount of time to wait to receive funds for a payment I made. I then talked to a few friends, as I'm not very experienced with PayPal and usually have friends receive the funds for me. Apparently, it is very easy for the buyer to get a refund on G&S payments, especially for digital goods. This made me raise my suspicion and I wondered why the Buyer didn't consider using any other payment method. So I decided to cancel the deal with him and refund the funds, then sell it to someone else who offered me more for the same account. I do not think the buyer is a scammer for sure, and things between us have been sorted out a little as most of it was caused by some miscommunication. I even offered him a free account worth $50 as compensation for all the time and effort he had expended. In this situation, I completely understand the buyer's frustration; however, given that the transaction did not complete, the feedback was unwarranted. I think the rest is pretty self-explanatory as we understood each other and ended up on good terms as shown in the screenshot below, but let me know if I can provide anything else!
https://www.epicnpc.com/threads/how-to-report-a-feedback-dispute.389547/
https://www.epicnpc.com/feedback/feedback/700984/view
So me and @xVicio had a deal for $110 for a Genshin Impact account yesterday. The buyer insisted on PayPal as the mode of payment even though I was a bit hesitant and asked him several times if bank transfer/wise or paying with a credit or debit card was possible, as seen in the screenshots below.
We ended up continuing with PayPal as the mode of payment and he sent me the funds. They were kept on hold by PayPal until the 27th of December (for a week). I was fine with that whatsoever, but then I received an email from PayPal saying that the funds will be kept on hold until January 9th, which is an absurd amount of time to wait to receive funds for a payment I made. I then talked to a few friends, as I'm not very experienced with PayPal and usually have friends receive the funds for me. Apparently, it is very easy for the buyer to get a refund on G&S payments, especially for digital goods. This made me raise my suspicion and I wondered why the Buyer didn't consider using any other payment method. So I decided to cancel the deal with him and refund the funds, then sell it to someone else who offered me more for the same account. I do not think the buyer is a scammer for sure, and things between us have been sorted out a little as most of it was caused by some miscommunication. I even offered him a free account worth $50 as compensation for all the time and effort he had expended. In this situation, I completely understand the buyer's frustration; however, given that the transaction did not complete, the feedback was unwarranted. I think the rest is pretty self-explanatory as we understood each other and ended up on good terms as shown in the screenshot below, but let me know if I can provide anything else!
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