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Information
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Dispute Date:
Method of Contact Used: Skype
Instant Messenger username of the person you're accusing: Uthman younis
EpicNPC username of the person you're accusing: ~!~Nightwish~!~
Your Instant Messenger ID: アリーナ
Other information:
DISPUTE Information
######################
What is the dispute about? I contacted seller to purchase a 5300MMR account for 90USD. Seller told to give 95USD due to paypal transaction fees as i am unable to gift the money. Paid 95USD to seller, seller asked for my email which i wanted to use for the account. I gave it to him, he asked for a code from steam. Gave it to him once i received it, after 5mins, seller told me that the account was locked. He did not provide any screenshots of the proof that the account was locked however he copy and paste the message from steam. I choose to believe him as he is a verified user in this forum. I asked him for other account, he replied that he have a 5100 mmr account. As it is not fair for me to pay 95USD for the 5100mmr account, i asked seller to deduct from the 95USD which i have paid to him and that he refund the remaining back to me. Seller replied 60USD for 5100mmr account, i say okay and i logged out of the 5300mmr account. Seller then provided to gave me the user id and pw for the 5100 mmr account and that i would have to change the email myself this time. I successfully changed the email and i told him again that he can refund the 30USD back to the same paypal email which i used to send him the 95USD. he replied that okay and after a while told me refunded 20USD. i choose to ignore the amount refund as 10USD difference is not that much and it is 5am in my timezone and i was very sleepy. Woke up 2 hours later and tried to find match with that account in SEA server however after 60+ mins, i could not find game, i contacted seller immediately and he asked me to queue in all region and all language. i tried to do exactly what seller said and queue for the game, i queue for 3hours and no game could be found. Told seller and he say that he need a bit of time for a new account or maybe we could wait for steam to reply to the 5300mmr account. i said okay. I can confirm that this was not the problem with my dota 2 game or with my cpu as i tried to search for games with other accounts and was able to. i tried to party with my friend too and was unable to search for games even after 1hour.
Seller said that he will check and try to fix a new account asap. Seller assured me that he was not interested in stealing my 95USD let alone 60USD(However he did not refund) as he have sold numerous accounts at higher price.
I told seller that he only refunded 20USD. he replied, how does it matter if i get 20 or 30 USD as he could not recall as the transaction was yesterday.
Seller said that he would try to get a new account back to me on 12 Sep 2014 and that by 13 Sep 2014 he would have maybe a new account, and is currently 10matches away from it and hopefully for steam to reply or he will try to compensate.
13 Sep 2014: seller claims he got a follow up reply from steam but no printscreen was given and steam would need to investigate if seller was the original owner of the 5300mmr account and if he is, he would get the account back. He also said that the 5100mmr account for banned for 4 months for illegal used of leveling up methods in bot matches. I proceed to ask seller if he have any account which can find games which he could give me now, he replied that he got no high mmr account at the moment but is working on now, level 12 on 12 Sept and level 13 today with only 10 calibration matches left. I asked seller about the 5300mmr and how long steam would take to investigate but he say he got no clue and he suggest we wait 1-2days for steam to reply and also for him to finish up the new account. he said i can dispute or ask for a full refund if i am unpleased however at that point of time 13 Sep, i still believe in the seller and thus did not asked for a refund.
On 15 Sept, seller told me that if he did not get a reply by 12:00 he would attempt to provide me with a 5300mmr account, to which i replied okay.
16 Sept, seller said he got a steam reply and all steam need is his id screenshot and a couple of things and it would be review as soon as he send them in so i do not have to wait and he can give me a solo 5300mmr party6000mmr account however i might need to top up. I replied how long do i have to wait as i have waited long. Seller say 1 more days at max.
On 17 Sept, seller say to wait till midnight and if no reply, he would get me a compromise or i can ask for a full paypal refund of 95USD.
On 18 Sept, 4:07am Singapore time, seller said 1hour left however i was sleeping. I woke up 1 hour later to reply seller and he told me that he cant send refund as his limit was done and he is working on compensating the account and says he have a 5500mmr account but it would be slightly unfair to him.
I told him that i have been waiting for close to a week and he said he wanted a compromise and since i have not received any refunds from him, the 5500mmr account should be worth 95USD. Seller say that it is unfair to him for giving me the account for 60USD however note that its been a week and i have not received the refund.
I told seller that i did not received any refund to him, and i also checked with paypal and standard charterd bank as i used their card to send over the 95USD. I also insists for the matter to be resolved right now as we have been dragging it and he have been asking for 1-2days everytime and not giving a proper answer.
I then told him that i am going out and would be back 7hours later which is 10:00pm. He did not replied even though he is online and on 10:33pm, i told him that i am back and that i rushed back from my school assignments. At 11:59pm, i asked him again is he replying?
19Sept, 12:01am i told seller that i will give him 2 hours and on my final message to him at 1:26pm, i told him that he would have to post on epicnpc and file a dispute with paypal.
At 2:24pm at the time of writing this dispute and from the skype time of the seller timezone which is 9:24pm, he still have not replied.
This lead to the conclusion that seller is lying and do not mean to give me the account and that he have not refund the 30USD back to me even though he says that he refunded and that i could check.
Link of transaction thread: link the thread of what you or they were trading, if any
Approximate value of property: $95 USD (90USD for account, 5USD for paypal fees)
Was a middleman used? No
Provide information about the dispute and what lead to it:
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Logs: I would upload the chatload tomorrow as it is early morning in Singapore over here and i have exams in 6hours time, need to rest. Could not post screenshot due to postcounts, could any admin here help?
Pictures/Screenshots:
Other proof:
Additional Information
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Did you do any background searching before the transaction? Yes
Have you traded with this person before? No
Approximately how many transactions have you done on EpicNPC?
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Dispute Date:
Method of Contact Used: Skype
Instant Messenger username of the person you're accusing: Uthman younis
EpicNPC username of the person you're accusing: ~!~Nightwish~!~
Your Instant Messenger ID: アリーナ
Other information:
DISPUTE Information
######################
What is the dispute about? I contacted seller to purchase a 5300MMR account for 90USD. Seller told to give 95USD due to paypal transaction fees as i am unable to gift the money. Paid 95USD to seller, seller asked for my email which i wanted to use for the account. I gave it to him, he asked for a code from steam. Gave it to him once i received it, after 5mins, seller told me that the account was locked. He did not provide any screenshots of the proof that the account was locked however he copy and paste the message from steam. I choose to believe him as he is a verified user in this forum. I asked him for other account, he replied that he have a 5100 mmr account. As it is not fair for me to pay 95USD for the 5100mmr account, i asked seller to deduct from the 95USD which i have paid to him and that he refund the remaining back to me. Seller replied 60USD for 5100mmr account, i say okay and i logged out of the 5300mmr account. Seller then provided to gave me the user id and pw for the 5100 mmr account and that i would have to change the email myself this time. I successfully changed the email and i told him again that he can refund the 30USD back to the same paypal email which i used to send him the 95USD. he replied that okay and after a while told me refunded 20USD. i choose to ignore the amount refund as 10USD difference is not that much and it is 5am in my timezone and i was very sleepy. Woke up 2 hours later and tried to find match with that account in SEA server however after 60+ mins, i could not find game, i contacted seller immediately and he asked me to queue in all region and all language. i tried to do exactly what seller said and queue for the game, i queue for 3hours and no game could be found. Told seller and he say that he need a bit of time for a new account or maybe we could wait for steam to reply to the 5300mmr account. i said okay. I can confirm that this was not the problem with my dota 2 game or with my cpu as i tried to search for games with other accounts and was able to. i tried to party with my friend too and was unable to search for games even after 1hour.
Seller said that he will check and try to fix a new account asap. Seller assured me that he was not interested in stealing my 95USD let alone 60USD(However he did not refund) as he have sold numerous accounts at higher price.
I told seller that he only refunded 20USD. he replied, how does it matter if i get 20 or 30 USD as he could not recall as the transaction was yesterday.
Seller said that he would try to get a new account back to me on 12 Sep 2014 and that by 13 Sep 2014 he would have maybe a new account, and is currently 10matches away from it and hopefully for steam to reply or he will try to compensate.
13 Sep 2014: seller claims he got a follow up reply from steam but no printscreen was given and steam would need to investigate if seller was the original owner of the 5300mmr account and if he is, he would get the account back. He also said that the 5100mmr account for banned for 4 months for illegal used of leveling up methods in bot matches. I proceed to ask seller if he have any account which can find games which he could give me now, he replied that he got no high mmr account at the moment but is working on now, level 12 on 12 Sept and level 13 today with only 10 calibration matches left. I asked seller about the 5300mmr and how long steam would take to investigate but he say he got no clue and he suggest we wait 1-2days for steam to reply and also for him to finish up the new account. he said i can dispute or ask for a full refund if i am unpleased however at that point of time 13 Sep, i still believe in the seller and thus did not asked for a refund.
On 15 Sept, seller told me that if he did not get a reply by 12:00 he would attempt to provide me with a 5300mmr account, to which i replied okay.
16 Sept, seller said he got a steam reply and all steam need is his id screenshot and a couple of things and it would be review as soon as he send them in so i do not have to wait and he can give me a solo 5300mmr party6000mmr account however i might need to top up. I replied how long do i have to wait as i have waited long. Seller say 1 more days at max.
On 17 Sept, seller say to wait till midnight and if no reply, he would get me a compromise or i can ask for a full paypal refund of 95USD.
On 18 Sept, 4:07am Singapore time, seller said 1hour left however i was sleeping. I woke up 1 hour later to reply seller and he told me that he cant send refund as his limit was done and he is working on compensating the account and says he have a 5500mmr account but it would be slightly unfair to him.
I told him that i have been waiting for close to a week and he said he wanted a compromise and since i have not received any refunds from him, the 5500mmr account should be worth 95USD. Seller say that it is unfair to him for giving me the account for 60USD however note that its been a week and i have not received the refund.
I told seller that i did not received any refund to him, and i also checked with paypal and standard charterd bank as i used their card to send over the 95USD. I also insists for the matter to be resolved right now as we have been dragging it and he have been asking for 1-2days everytime and not giving a proper answer.
I then told him that i am going out and would be back 7hours later which is 10:00pm. He did not replied even though he is online and on 10:33pm, i told him that i am back and that i rushed back from my school assignments. At 11:59pm, i asked him again is he replying?
19Sept, 12:01am i told seller that i will give him 2 hours and on my final message to him at 1:26pm, i told him that he would have to post on epicnpc and file a dispute with paypal.
At 2:24pm at the time of writing this dispute and from the skype time of the seller timezone which is 9:24pm, he still have not replied.
This lead to the conclusion that seller is lying and do not mean to give me the account and that he have not refund the 30USD back to me even though he says that he refunded and that i could check.
Link of transaction thread: link the thread of what you or they were trading, if any
Approximate value of property: $95 USD (90USD for account, 5USD for paypal fees)
Was a middleman used? No
Provide information about the dispute and what lead to it:
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Logs: I would upload the chatload tomorrow as it is early morning in Singapore over here and i have exams in 6hours time, need to rest. Could not post screenshot due to postcounts, could any admin here help?
Pictures/Screenshots:
Other proof:
Additional Information
######################
Did you do any background searching before the transaction? Yes
Have you traded with this person before? No
Approximately how many transactions have you done on EpicNPC?
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