- Country
- Vietnam
- Multiple Accounts
- 0
https://www.epicnpc.com/feedback/feedback/1096531/view
I sold this customer a League of Legends account for $650. The customer later reported that the account had been recovered by its original owner. I tried to help the customer recover the account, but the process would take a considerable amount of time. Therefore, I offered the customer two options: a 50% refund or a replacement account worth approximately $850. However, the customer refused both options.
A few days later, the customer left me negative feedback and also opened a dispute through PayPal requesting a full refund of $650. I knew that my chances of winning the dispute were relatively low, and I did not want to spend more time and effort dealing with the dispute, so I decided to accept the refund request.
However, because the customer had paid by credit/debit card, the refund was not received immediately. I asked the customer to remove the negative feedback after receiving the refund, and the customer agreed to do so.
Three days later, after the customer had received the full refund, he became unreasonable and demanded additional compensation in the form of an account worth $850 plus a TFT account worth $100. I refused because I had already provided a full refund, and I no longer wanted to continue doing business with this customer. The customer also confirmed that he had received the refund.
Despite receiving the full refund, the customer has still refused to remove the negative feedback as previously agreed.
I would like to ask for your assistance in removing this negative feedback, as I believe it is unfair for the customer to keep the negative review after receiving a full refund and failing to honor his agreement to remove the feedback.
I sold this customer a League of Legends account for $650. The customer later reported that the account had been recovered by its original owner. I tried to help the customer recover the account, but the process would take a considerable amount of time. Therefore, I offered the customer two options: a 50% refund or a replacement account worth approximately $850. However, the customer refused both options.
A few days later, the customer left me negative feedback and also opened a dispute through PayPal requesting a full refund of $650. I knew that my chances of winning the dispute were relatively low, and I did not want to spend more time and effort dealing with the dispute, so I decided to accept the refund request.
However, because the customer had paid by credit/debit card, the refund was not received immediately. I asked the customer to remove the negative feedback after receiving the refund, and the customer agreed to do so.
Three days later, after the customer had received the full refund, he became unreasonable and demanded additional compensation in the form of an account worth $850 plus a TFT account worth $100. I refused because I had already provided a full refund, and I no longer wanted to continue doing business with this customer. The customer also confirmed that he had received the refund.
Despite receiving the full refund, the customer has still refused to remove the negative feedback as previously agreed.
I would like to ask for your assistance in removing this negative feedback, as I believe it is unfair for the customer to keep the negative review after receiving a full refund and failing to honor his agreement to remove the feedback.
