I bought a 30 day time card from a trusted seller who I have bought from before and have never had a problem.
Apparently there was something wrong with it. About a week after I applied it to my account I got this e-mail from [email protected]
Subject: World of Warcraft - Payment Dispute Notification
<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">****,
Access to the World of Warcraft account *********, has been temporarily disabled due to a dispute filed against a digital gametime card used on the account. This dispute was filed by the bank, credit card company, or financial institution associated with the payment on the account.
As a result of this dispute, funds paid on the account were withdrawn from Blizzard Entertainment in direct violation of the account's terms. This is known as a "chargeback."
The total withdrawn by this chargeback was: $14.99
Please review the World of Warcraft Terms of Use at (http://www.worldofwarcraft.com/legal/termsofuse.html), which was agreed to upon establishment of the account in question. If your charge is returned to Blizzard Entertainment for any reason, Blizzard Entertainment reserves the right, in its sole discretion, to suspend or terminate your access and your Account, as well as terminating this Agreement and all of Blizzard Entertainment's obligations hereunder.
The account is now considered by Blizzard to have a negative balance, and will be unavailable for play until any and ALL outstanding balances have been repaid to Blizzard. These funds can only be repaid via a United States money order for the full and EXACT amount of the disputed funds: $14.99
This money order must be made out to "Blizzard Entertainment" and MUST clearly list the World of Warcraft account name in question: *********
It should be mailed to this address:
ATTN: Billing & Account Services
Blizzard Entertainment
P. O. Box 18979
Irvine, CA 92623
We strongly suggest you use some form of tracking to make sure your mail gets to Blizzard Entertainment; we are not able to assist with lost inquiries. If we do not receive your package, we will not be able process your request. Once the money order is received and processed, Blizzard will unlock the account for play again, provided these instructions have been followed. Upon payment, Blizzard will also credit the account with play time equivalent to any paid subscription time that the account was locked out for (up to a maximum of 180 days).
This process to unlock the account is offered with this email is considered as a final warning: ***ANY subsequent payment disputes will result in a permanent closure of the account for repeated breach of the Terms of Use.***
Unless the above process is followed to get the money order to Blizzard, the World of Warcraft account in question will remain unplayable until said funds are received. Please do not reply to this email, as you will receive no further response. Be aware that Blizzard Billing representatives will NOT be able to provide any alternatives or expedite this process in any way.
If the purchase of this game time card was made at a site other than, (http://www.blizzard.com/store) please let us know by forwarding all applicable website information to [email protected]
Regards,
Blizzard Entertainment
www.blizzard.com</div></div>
When I log into my account on the website it says:
"This account has been temporarily disabled and is currently unable to access World of Warcraft.
An email has been sent to the registered address on the account with the reason for this temporary closure. If you would like to appeal this decision or did not receive the message please contact our Account Administration team at [email protected] from your registered email address."
Has anyone ever heard of this before?
Am I simply out of luck?
Is it right to ask the person who sold me the timecard for a refund or a replacement card?
I haven't been able to find any information about this by searching.
Apparently there was something wrong with it. About a week after I applied it to my account I got this e-mail from [email protected]
Subject: World of Warcraft - Payment Dispute Notification
<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">****,
Access to the World of Warcraft account *********, has been temporarily disabled due to a dispute filed against a digital gametime card used on the account. This dispute was filed by the bank, credit card company, or financial institution associated with the payment on the account.
As a result of this dispute, funds paid on the account were withdrawn from Blizzard Entertainment in direct violation of the account's terms. This is known as a "chargeback."
The total withdrawn by this chargeback was: $14.99
Please review the World of Warcraft Terms of Use at (http://www.worldofwarcraft.com/legal/termsofuse.html), which was agreed to upon establishment of the account in question. If your charge is returned to Blizzard Entertainment for any reason, Blizzard Entertainment reserves the right, in its sole discretion, to suspend or terminate your access and your Account, as well as terminating this Agreement and all of Blizzard Entertainment's obligations hereunder.
The account is now considered by Blizzard to have a negative balance, and will be unavailable for play until any and ALL outstanding balances have been repaid to Blizzard. These funds can only be repaid via a United States money order for the full and EXACT amount of the disputed funds: $14.99
This money order must be made out to "Blizzard Entertainment" and MUST clearly list the World of Warcraft account name in question: *********
It should be mailed to this address:
ATTN: Billing & Account Services
Blizzard Entertainment
P. O. Box 18979
Irvine, CA 92623
We strongly suggest you use some form of tracking to make sure your mail gets to Blizzard Entertainment; we are not able to assist with lost inquiries. If we do not receive your package, we will not be able process your request. Once the money order is received and processed, Blizzard will unlock the account for play again, provided these instructions have been followed. Upon payment, Blizzard will also credit the account with play time equivalent to any paid subscription time that the account was locked out for (up to a maximum of 180 days).
This process to unlock the account is offered with this email is considered as a final warning: ***ANY subsequent payment disputes will result in a permanent closure of the account for repeated breach of the Terms of Use.***
Unless the above process is followed to get the money order to Blizzard, the World of Warcraft account in question will remain unplayable until said funds are received. Please do not reply to this email, as you will receive no further response. Be aware that Blizzard Billing representatives will NOT be able to provide any alternatives or expedite this process in any way.
If the purchase of this game time card was made at a site other than, (http://www.blizzard.com/store) please let us know by forwarding all applicable website information to [email protected]
Regards,
Blizzard Entertainment
www.blizzard.com</div></div>
When I log into my account on the website it says:
"This account has been temporarily disabled and is currently unable to access World of Warcraft.
An email has been sent to the registered address on the account with the reason for this temporary closure. If you would like to appeal this decision or did not receive the message please contact our Account Administration team at [email protected] from your registered email address."
Has anyone ever heard of this before?
Am I simply out of luck?
Is it right to ask the person who sold me the timecard for a refund or a replacement card?
I haven't been able to find any information about this by searching.
