Another false negative feedback

[SuperIdol]

This guy prob jumped on the train of false accusations,
Requested an unauthorized transaction refund on paypal and gave negative feedback without ever contacting me or my assistant once.

He ignored me after i asked for proof,
He never messaged me, then requested a refund for unauthorized transaction without saying a word.
Mihoyo doesn't let people recover accounts unless they have proof of a top-up, and he's saying he recovered the account already which makes no sense as i havent given him it.
and last thing if , if a recovery dispute happens between 2 people, if the first person recovers it then the 2nd person recovers it again, they wont allow that 1st person to recover it so even if somehow the previous owner recovered and he got it back there was no way for the 1st owner to get it again

 

[EpicNPC CM]

@TheThirdBirthday notified

 

[TheThirdBirthday]

Hi there, let me explain the situation here. I've attached the full conversation for clarity and transparency.

1. I bought an account from SuperIdol
2. I made sure I lock the account with my email and phone, HE IS SAYING I DID NOT
   1. He is telling me I should have screenshot this before after the fact it gets unlocked by the owner
3. I play the account for a week and everything is good until I wake up and I notice there's a different email when I login from mobile
   1. I know this because on a previous account I bought from GEE2GEE, this happened to me - owner recovered his account and while I could still login - I COULDN'T CHANGE THE EMAIL BACK TO MINE - how did I know it was the owner? The recovery email had a snippet of his username on it.
   2. And let me tell you this - if you are logged on your device already and the support team resets the email/phone on the account - you will remain logged in until the real owner changes the password - which I could not at that point because the email was different
   3. A few hours later I was locked out of the account which is the reason why I came to EpicNPC to buy an account. Can't trust GEE2GEE at this point...
4. Not knowing how EpicNPC works to protects buyers and sellers I made a dispute (in hindsight I should not have done this) - other users on EpicNPC explained the while process of disputing for me
5. The screenshot I sent SuperIdol was the screen of when I logged in after it got recovered, WHICH HE CLAIMS WAS WHEN I OWNED THE ACCOUNT
6. From his POV I can see his frustration and I apologized for that but if I had known he wanted proof if this account got hacked that I secured a email and phone to the account I would have taken a screenshot... I am very careful about this process too
7. The dispute was denied and I am NOT on a rampage sigh... if you need more information let me know.
8. I've added a screenshot where PayPal DENIED my dispute - I am the one in huge disappointment and loss about this

I go on Reddit and read the G3nshinHack3d (typed like this to avoid SEO) subreddit for full clarity on how the system works when people try to recover the accounts. I made a small top-up to prevent account recovery but it didn't seem to work.

SCREENSHOTS ARE BACKWARDS - read backwards for order.

 

[TheThirdBirthday]

Paypal screenshots.

 

[EpicNPC CM]

@SuperIdol are you the original owner of the account?

 

[SuperIdol]

@SuperIdol are you the original owner of the account?

Nop I dont originally own any of the genshin accounts ive sold before.

 

[EpicNPC CM]

Can you contact the owner? Did you purchase it from someone here?

 

[SuperIdol]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Can you contact the owner? Did you purchase it from someone here?

Sorry for taking so long to reply, I had medical issues.
I tried to contact the owner but he never replied... and it wasn't bought from here, there are hundreds of threads reddit/here/mihoyo forums, about genshin impact faulty account security, I'm under the assumption the buyer didn't follow any of the steps given to him including the fact he never dmed me in discord first.

 

[TheThirdBirthday]

The account sold belonged to someone else and it was claimed back - that is the risk of buying accounts that are not yours. I bought other accounts here and those are fine. FFS he even won the Paypal case and I lost my money. Deserves the bad rep for not giving me my money back. Definitely not an issue with me having a bad password.

 

[SuperIdol]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

The account sold belonged to someone else and it was claimed back - that is the risk of buying accounts that are not yours. I bought other accounts here and those are fine. FFS he even won the Paypal case and I lost my money. Deserves the bad rep for not giving me my money back. Definitely not an issue with me having a bad password.

I'm sorry to hear that but I have to inform you like i did in discord.. I didn't receive any money, that's why it was highlighted with red that you had to DM me here first!! Sorry about the case though, Also the issue is not the password, you need to verify the account with a phone number

 

[EpicNPC CM]

When was the account purchased, and when did the first problem begin?