- Dispute Against
- Swarana
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: April 27th, 2022
Date the problem began: June 4th, 2022
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: ArannaSweety#4745
Your Instant Messenger ID: Syurika#5100
Other information: User is @Swarana
DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/31
-heroes-ganyu-kazuha-raiden-eula-hutao-etc-weapons-164€-only.2213877/
Approximate value of property: $184.42
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? @mercurial003
What is the dispute about?
Account was recalled a month and a half after purchase. When I tried to reset this password, the email on the account was wholly different than my own. It used a hotmail account os****[email protected], with a +55 number for the phone recovery (I use a +1 phone number cause of US). Anyway, asked him what was up, he claimed he asked the prior owner about it, was told that he didn't try to recover it, which I think is a lie, because in order to retrieve a lost account you have to fill in this questionnaire that only the OG owners of accounts really know. So I asked him what then, then he said either I can retrieve the account back, or he can on my behalf, I opted to let him do it because frankly I don't know any of the information other than the amount spent on the account. He said 20 days, so i thought ok. He promised a refund if he could not retrieve the account back. Asked him for an update on Monday, June 21st, 2022 and he didn't respond and has been offline since.
Other details / notes:
Another user, @SirSilverrr left a feedback on his page calling him a scammer. I reached out and Swarana ghosted him as well for 500 euro. When I left my own updated feedback, I was contacted by @hanbao who reported a similar situation as mine.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? No.
What account information did the seller provide you at the time of sale? ID/Pswd
How long did you have the account before it was recalled? 1 month 1 week.
If you have a support ticket about this recall, please post screenshots of it. No, seller claimed he would they would do it. Didn't have the personal information to retrieve the Genshin account regardless.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: April 27th, 2022
Date the problem began: June 4th, 2022
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: ArannaSweety#4745
Your Instant Messenger ID: Syurika#5100
Other information: User is @Swarana
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/31
-heroes-ganyu-kazuha-raiden-eula-hutao-etc-weapons-164€-only.2213877/Approximate value of property: $184.42
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? @mercurial003
What is the dispute about?
Account was recalled a month and a half after purchase. When I tried to reset this password, the email on the account was wholly different than my own. It used a hotmail account os****[email protected], with a +55 number for the phone recovery (I use a +1 phone number cause of US). Anyway, asked him what was up, he claimed he asked the prior owner about it, was told that he didn't try to recover it, which I think is a lie, because in order to retrieve a lost account you have to fill in this questionnaire that only the OG owners of accounts really know. So I asked him what then, then he said either I can retrieve the account back, or he can on my behalf, I opted to let him do it because frankly I don't know any of the information other than the amount spent on the account. He said 20 days, so i thought ok. He promised a refund if he could not retrieve the account back. Asked him for an update on Monday, June 21st, 2022 and he didn't respond and has been offline since.
Other details / notes:
Another user, @SirSilverrr left a feedback on his page calling him a scammer. I reached out and Swarana ghosted him as well for 500 euro. When I left my own updated feedback, I was contacted by @hanbao who reported a similar situation as mine.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? No.
What account information did the seller provide you at the time of sale? ID/Pswd
How long did you have the account before it was recalled? 1 month 1 week.
If you have a support ticket about this recall, please post screenshots of it. No, seller claimed he would they would do it. Didn't have the personal information to retrieve the Genshin account regardless.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
