Negative Feedback
Information
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Date that sale/trade took place: October, 14 2015
Method of Contact Used: Website
Instant Messenger ID of other party:
Your Instant Messenger ID:
EpicNPC Account of other party: https://www.epicnpc.com/members/434507-nickp657
Other information:
Sale/Trade Information
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This kid bought 10 CSGO keys on our website without talking to us on livechat first. After purchase, we asked him to send in his ID to complete verification.
He told us that he`s under 16 so he didn't have a photo ID. So we told him we couldn't sell him and refund will be issued within 1 hour. The refund was issued within 20 minutes, and we got a negaitve feedback for that. Please remove it and give infranction on this user.
I've reviewed the transcript and my employee act very professionally on the chat. We also have terms and user agreement which he agreed when signing up that gives us right to ask for his ID.
This kid needs to be punished. On top of removing the feedback, I ask the admin to limit his ability to give feedbacks because his behaviors clearly showed that he was not capable to do it reasonably. I also gave him a negative feedback.
I understand that EPICNPC does not allow retaliate feedback, and the reason that i am giving him a negative feedback has nothing to do with that. The reason that negative feedback was given is due to this kid has explicitly violate the terms of user agreement on our website.
If the admin think this justification is not enough to keep his negative feedback there, please feel free to remove it. As a long term merchant and middleman of the site, I think we need to stop people from abusing the rating system.
Information
######################
Date that sale/trade took place: October, 14 2015
Method of Contact Used: Website
Instant Messenger ID of other party:
Your Instant Messenger ID:
EpicNPC Account of other party: https://www.epicnpc.com/members/434507-nickp657
Other information:
Sale/Trade Information
######################
This kid bought 10 CSGO keys on our website without talking to us on livechat first. After purchase, we asked him to send in his ID to complete verification.
He told us that he`s under 16 so he didn't have a photo ID. So we told him we couldn't sell him and refund will be issued within 1 hour. The refund was issued within 20 minutes, and we got a negaitve feedback for that. Please remove it and give infranction on this user.
I've reviewed the transcript and my employee act very professionally on the chat. We also have terms and user agreement which he agreed when signing up that gives us right to ask for his ID.
This kid needs to be punished. On top of removing the feedback, I ask the admin to limit his ability to give feedbacks because his behaviors clearly showed that he was not capable to do it reasonably. I also gave him a negative feedback.
I understand that EPICNPC does not allow retaliate feedback, and the reason that i am giving him a negative feedback has nothing to do with that. The reason that negative feedback was given is due to this kid has explicitly violate the terms of user agreement on our website.
If the admin think this justification is not enough to keep his negative feedback there, please feel free to remove it. As a long term merchant and middleman of the site, I think we need to stop people from abusing the rating system.
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