trade guardian question/concern

[paulsylo]

hi all got a question relating to using trade guardian
1 buyer deposits funds
2 i send account info
3 buyer confirms and releases funds

my questions is part 3
what happens if i send account info and buyer does not confirm they received account info?
this would be a huge problem
as ive sent account info so buyer has account access and can change passwords ect and im left without funds

can someone explain what happens if buyer does not comfirm and already has account info?

many thanks

 

[doomedtofail]

Okay we do have failsafes in place for this. If you submit the information to user, hit sent in trade guardian. This locks the funds and they will not go back to buyer. If buyer refuses to confirm just open a dispute in active disputes to prove you provided information and information was changed by buyer then we will send the credits to your account