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Seller Jaden Mason reputablr but when offline and hackback hierloom accounts

Not Recently Bumped
Dispute Type
Scam Accusation
Country
Canada
Multiple Accounts
0
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: Oct 22 2021
Date the problem began: Oct 28 2021
Method of Contact Used (chat program): discord
Instant Messenger username of the person you're accusing: Jaden Mason
Your Instant Messenger ID: CBTmaster

Other information: seller seems to not be responding. Have waited for a while. Might be actively ignoring or it's just him having supply problem. Got 2 account from him before. 1 was not working so he compensate imediatly and say it's a supply problem. But now he is ghosting/ just not online

DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread):https://www.epicnpc.com/threads/pc-...-fast-delivery-safe-deal-19-accounts.2054128/

Approximate value of property: $60 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?

What is the dispute about?
Bought a new account from him. All was working fine with no issue. Until the acc got hackbacked and he did not give any respond after that. I waited for a while to make sure that he isn't just temporary leaving. But it's suspicious
Other details / notes:
Maybe give him abit more time to respond before banning him he may not be on due to actual issues... I want a refund or he return/compensate the acc if possible.

Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):

Payment Screenshots (make sure the accused email is visible):

Other proof:
proof 2.png
proof 3.png
proof 6.png
proof 7.png
proof 8.png
proof 1.png
payment proof.png

password reset sending.png

Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof) yes, his original thread explicitly said all original owner, no hacks.
What account information did the seller provide you at the time of sale? (ID, SQA, etc) ID, and reset password. no OG name
How long did you have the account before it was recalled? 7 days
If you have a support ticket about this recall, please post screenshots of it. non
(you can use the HIDE tag so the images are not publicly available to everyone)

it might not be a recall...



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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 

Attachments

  • proof 6.png
    proof 6.png
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He has been already banned for another dispute
 
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