Information
######################
Purchase Date: Mar 27, 2023
Link to thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/loo...count-with-saviour-levi-aot-melveryn.2444938/
Approximate value of item/service: $15 USD
Date the problem began: 27 March 2023 / Mar 27, 2023
Did the transaction occur on Epicnpc or off-site? on site in PMs
- If off-site, what website or chat?
--- What was your username?
--- What was the username of the other person?
EpicNPC does NOT investigate disputes unless Trade Guardian was used. Instead we will conduct a review the accused member's account. Please give the user a negative feedback instead. If Trade Guardian was used, we will fully investigate.
(You can remove these 2 lines before submitting your post)
DISPUTE Information
######################
What is the dispute about?
Seller offered me a Valkyrie Connect account with 2 of my requested characters in it. After I got some screenshots, I bought the account and what I get is a different VC account without my requested characters in it.
I did not want that account that hasn`t any of the characters I wanted, so I wrote the seller that he sent me the wrong account and want the right account, but after I sent several private messages about wanting the right account, the seller did not respond anymore (I was online after my message that I received the wrong account and wanting the right one, but the sellere did not reply and then did not log in anymore).
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Screenshots of the characters he offered:
https://imgur.com/a/ol8423H
The moment I paid for this account:
https://imgur.com/a/cLkhpbp
https://imgur.com/a/NF2b9Jh
https://imgur.com/a/Z7fCdQb
This is the wrong account I got:
https://imgur.com/a/orl3QyU
https://imgur.com/a/bLpwkfe
https://imgur.com/a/DYDsyvu
https://imgur.com/a/XYTK3Uz
https://imgur.com/a/dMMFLZQ
Payment Screenshots (make sure the accused email is visible):
https://imgur.com/a/yFly2S2
Other proof:
It seems that the seller already sold the account I wanted to someone else and gave me another random account the seller couldn`t sell yet.
The seller had also a seller thread with the wanted characters in it that the seller offered me, too, but deleted it afterwards.
There is a person (qianye199) that offered me the same account on my buying thread, so it can be possible that the seller sold it to that person.
https://imgur.com/a/k7SC3lm
I also sent a PM to that person, but did not get a respond after that.
https://imgur.com/a/rjhdmpL
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: Mar 27, 2023
Link to thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/loo...count-with-saviour-levi-aot-melveryn.2444938/
Approximate value of item/service: $15 USD
Date the problem began: 27 March 2023 / Mar 27, 2023
Did the transaction occur on Epicnpc or off-site? on site in PMs
- If off-site, what website or chat?
--- What was your username?
--- What was the username of the other person?
EpicNPC does NOT investigate disputes unless Trade Guardian was used. Instead we will conduct a review the accused member's account. Please give the user a negative feedback instead. If Trade Guardian was used, we will fully investigate.
(You can remove these 2 lines before submitting your post)
DISPUTE Information
######################
What is the dispute about?
Seller offered me a Valkyrie Connect account with 2 of my requested characters in it. After I got some screenshots, I bought the account and what I get is a different VC account without my requested characters in it.
I did not want that account that hasn`t any of the characters I wanted, so I wrote the seller that he sent me the wrong account and want the right account, but after I sent several private messages about wanting the right account, the seller did not respond anymore (I was online after my message that I received the wrong account and wanting the right one, but the sellere did not reply and then did not log in anymore).
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Screenshots of the characters he offered:
https://imgur.com/a/ol8423H
The moment I paid for this account:
https://imgur.com/a/cLkhpbp
https://imgur.com/a/NF2b9Jh
https://imgur.com/a/Z7fCdQb
This is the wrong account I got:
https://imgur.com/a/orl3QyU
https://imgur.com/a/bLpwkfe
https://imgur.com/a/DYDsyvu
https://imgur.com/a/XYTK3Uz
https://imgur.com/a/dMMFLZQ
Payment Screenshots (make sure the accused email is visible):
https://imgur.com/a/yFly2S2
Other proof:
It seems that the seller already sold the account I wanted to someone else and gave me another random account the seller couldn`t sell yet.
The seller had also a seller thread with the wanted characters in it that the seller offered me, too, but deleted it afterwards.
There is a person (qianye199) that offered me the same account on my buying thread, so it can be possible that the seller sold it to that person.
https://imgur.com/a/k7SC3lm
I also sent a PM to that person, but did not get a respond after that.
https://imgur.com/a/rjhdmpL
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
