Seller didn't have account secret question, we agreed on canceling(trade guar)

[Darkkyez]

Basically we agreed on cancelling the trade since seller didn't have secret question info (thus I can't change anything on the account like email or password) but I had already send $ to trade guardian and now we can't cancel it.

Information
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Dispute Date:nov 19 2016
Method of Contact Used: Forum private messages
Instant Messenger username of the person you're accusing: N/A
EpicNPC username of the person you're accusing: Roman24680
Your Instant Messenger ID: N/A

Other information:

DISPUTE Information
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What is the dispute about? explained above
Link of transaction thread: https://www.epicnpc.com/threads/1040813-ORIGIN-Account-with-BF1-20
Approximate value of property: $20 USDs

Was a middleman used? yea
If yes, who? trade guardian
Provide information about the dispute and what lead to it: already explained
Other details / notes:

Proof
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You MUST provide proof or your claim will not be valid!
Chat Logs:

Him:

k i have sent you the middleman method​

Me:

Ok cool, I just deposited it​

Him:
Sends accs info
Me:

Ok I managed to login but need answer to " what elementary school did you attent" do change pass​

Him:

oh **** okay, thats the thing i dont know...hmmm​

me:

Can you find out? Then I can change the e-mail/pass and send you the $$​

Maybe you can open a support ticket or something and ask them to reset the question?
https://help.ea.com/en-us/help/accou...-can-i-do-now/

Heres some more info http://answers.ea.com/t5/Origin/i-fo...y/td-p/1761151​

him:

ok sorry, it doesn't work... ;(​

can we cancel it?​

me:

Well no problem then, I won't use the account, if you can fix it let me know and we can trade ​

You need to go to trade guardian > active transactions or something like that and click cancel.​

him:

ok thanks​

Additional Information
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Did you do any background searching before the transaction? no
Have you traded with this person before? no
Approximately how many transactions have you done on EpicNPC? 1 account successfully sold.

Trade guard transaction ID

2099​

 

[doomedtofail]

"Information: After I gave you the account it's your responsibility and I can't provide further help. "
I do believe these are *******. seller has been notified. A ban will be issued if cannot prove he created these or purchased from individuals, not from a ******* accounts seller.

 

[Darkkyez]

"Information: After I gave you the account it's your responsibility and I can't provide further help. "
I do believe these are *******. seller has been notified. A ban will be issued if cannot prove he created these or purchased from individuals, not from a ******* accounts seller.

Thank you.

As I mentioned, if he (or can get in a few days from someone) the answers I'm willing to do the transaction.

 

[Roman24680]

Banned - Selling Cracked/Stolen Accounts

sorry, its not a ******* account but i dont know the secret question and for some reason i can't discover it...

so its okay, the buyer said without the question he won't do the transaction so its okay for me

 

[doomedtofail]

you have 3 accounts you do not know security question answer to accounts and you cannot assist the buyer once purchased. thats ******* sorry.

 

[EpicNPC CM]

banned

Roman24680
[email protected]