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Scammer used "recovery move through customer service" on HI3 account

Not Recently Bumped
Dispute Type
Scam Accusation
Country
Saudi Arabia
Multiple Accounts
0
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: 10/08/2022
Date the problem began: 17/10/2022
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: Tenrousa Athena#3769
Your Instant Messenger ID: Yu41#2368

Other information:


DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/sea-honkai-impact-3-high-end-account-with-low-id-number.2283467/
Approximate value of property: Paid $275 for the account itself, but spent a hell lot more on top-ups than I can count.
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?

What is the dispute about?

As you would see, the thread I linked is deleted, because the scammer is trying to cover up his tracks in every way possible.
I bought the account from a second hand, namely Zhetsu, and here's the thread https://www.epicnpc.com/threads/whale-cl88-25-max-pri-arm-account.2287272/
I'm sure Zhetsu can vouch for what happened to me as well. So the transaction with him went smooth and all, and I played on the account for 2 months and spent an ungodly amount of money on it.
Just a few days ago, I noticed that after I logged in to the account, all progress has been reset. I tried to figure out what happened, and after contacting customer support, they told me the e-mail that was currently binded on the account, which was NOT the e-mail I was using.
After contacting Zhetsu to see what happened, we quickly connected the dots and figured out that the first owner had done recovery move through customer service on the account.

Other details / notes:
https://www.epicnpc.com/members/tenrousaathena.1530789/#recent-content

Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):

Proof that I bought the account
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The e-mail I linked the account to and had been using for 2 months
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Proof from hoyo CS of the current e-mail on the account (the e-mail probably stands for [email protected] or something):
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Other logs from conversation with Zhetsu, confirming that the account was indeed recovered:
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Link of original thread according to Zhetsu
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Conversation of Zhetsu and original owner, with the guy admitting that he did it
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Last edited:
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Of course, I tried adding the scammer on discord, and he never responded. I was also given an e-mail contact through Zhetsu, and I tried contacting him there, with no response either.
This clown just wanted people to work and spend on his account so he can recover it later, and it went through two people. Maybe even more that I don't know of.
What I'll end up doing is report the account to hoyo CS for account trading, and get him banned. The UID of the account and the microtransactions I've done on it should be very sufficient. You don't get to play the game either after scheming for your scam you scum.
 
WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.
I'm fine with that. Though I can't pay it all for now since I just bought something here after selling my account. Probably 1st week of November I can pay it fully unless I managed to sold some of my accounts for sale or paypal resolved the dispute quickly then I can pay it fully earlier, But anyway @ColdKing message me here or on discord for your details
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Messaged on discord. But more important than the refund is I want tenrousa banned. I'm working on getting him banned in-game, I want him banned here as well.
 
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