Phone number already in use - Old account recovery

[Nightblade034]

Hello EpicNPC Support,

I am trying to verify my phone number on my current account, but the system says it is already in use by another account. I believe I created a test account a few years ago and I no longer have access to the email or the login details for that old profile.

I would like to request your help to either: 1. Identify the old account so I can try to recover it. 2. Or, preferably, remove the phone number from the old account so I can verify my current one and start selling my Girls' Frontline 2 account safely.

I am the rightful owner of the phone number and I am happy to provide any verification needed (SMS code, etc.).

Thank you for your time and help.

Best regards.
Nightblade034

 

[EpicNPC]

Please open a support ticket here as we will need to discuss sensitive info.
https://www.epicnpc.com/misc/contact

 

[Nightblade034]

Thank you, I have already sent the ticket. Best regards

 

[Nightblade034]

I cannot use the contact form or reset the password because I don't have access to the old email address. I need manual assistance to unlink my phone number ending in 6578. Could you please open a Private Message (PM) with me to provide the full details

 

[EpicNPC]

Please logout, then open a support ticket.