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Information
######################
Purchase Date: Did not purchase the account, other buyer bought account named Epic7Seven he can help testify the case...
Date the problem began: Den Warden hacked my account on Sunday 6th of February, he then sold my account here to someone else, luckily I managed to track it down.
Method of Contact Used (chat program): Epic7Seven and Den Warden used EpicNPC, Epic7Seven then reached out to me on discord after my alt account tried to make contact with my hacked accounts
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Den Warden
Your Instant Messenger ID:
Other information: Den Warden likely hacked my account through spyware which I already removed from my computer and managed to seize my beloved genshin account and then sold it here. I've been looking for my account for days and days, luckily the buyer of my account was kind to contact me and I've let him know that the account he bought is my own legitimate one
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/18x...-hu-tao-c1-homa-eula-sobp-6x5-weapon.2160821/
Approximate value of property: $240.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about?
I am the rightful owner to this account he hacked and sold to a buyer
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
My account before, and last payment I made is to refill welkin. because it was running out soon so I bought extra days. which contributes to the 32 Welkin days I had when the account was being sold. Right most photo is a list of all payments and other related account things
I also can state every single 5 * weapon and character I have which are: C2 Raiden Kazuha, C1 Diluc, C1 Childe, C1 Hu Tao, Jean, Mona, Qiqi, Keqing, Zhongli, Venti, Ganyu and Eula As for weapons, R2 Unforged, Engulfing lightning, Homa, Amos, Skyward harp and Song of Broken Pines The account was created on the 22nd of October 2020, the buyer could provide me the first achievement I got on this game or when I obtained Amber
After the buyer settled in my account it changed to this many wishes, a loss of only 10 fates, and the primogem count slightly went up.
Here's also an image of my friend before my account got sold:
Hacker decided to unfriend all my friends I had and made sure no one could snitch on him, too bad for him I managed to reach the buyer of my account
Here you can see bottom right the same UID, this is one of the many proofs that I have that I am the rightful owner of this account. If needed I can provide with more older ones
Chat Log Screenshots (make sure username is visible, not display username):
A big RED FLAG HERE, He said he was reselling the account, which is not true, he is selling hacked accounts and probably all of his accounts are,stated that he does not have the receipts but I have all the receipts as seen above, a list of made payments. If you just take a look on all his for sale accounts, they're all high-end whales account, now why would someone sell this many kind of accounts ??? And his accountant EpicNPC only existed for 3 weeks and already made 9 successful transactions which is just suspicious
Payment Screenshots (make sure the accused email is visible): Buyer Epic7Seven bought with crypto, he can leave proof here
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) He's not, hacked my account, sells it and lies about the account being reselled
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: Did not purchase the account, other buyer bought account named Epic7Seven he can help testify the case...
Date the problem began: Den Warden hacked my account on Sunday 6th of February, he then sold my account here to someone else, luckily I managed to track it down.
Method of Contact Used (chat program): Epic7Seven and Den Warden used EpicNPC, Epic7Seven then reached out to me on discord after my alt account tried to make contact with my hacked accounts
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Den Warden
Your Instant Messenger ID:
Other information: Den Warden likely hacked my account through spyware which I already removed from my computer and managed to seize my beloved genshin account and then sold it here. I've been looking for my account for days and days, luckily the buyer of my account was kind to contact me and I've let him know that the account he bought is my own legitimate one
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/18x...-hu-tao-c1-homa-eula-sobp-6x5-weapon.2160821/
Approximate value of property: $240.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about?
I am the rightful owner to this account he hacked and sold to a buyer
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
My account before, and last payment I made is to refill welkin. because it was running out soon so I bought extra days. which contributes to the 32 Welkin days I had when the account was being sold. Right most photo is a list of all payments and other related account things
I also can state every single 5 * weapon and character I have which are: C2 Raiden Kazuha, C1 Diluc, C1 Childe, C1 Hu Tao, Jean, Mona, Qiqi, Keqing, Zhongli, Venti, Ganyu and Eula As for weapons, R2 Unforged, Engulfing lightning, Homa, Amos, Skyward harp and Song of Broken Pines The account was created on the 22nd of October 2020, the buyer could provide me the first achievement I got on this game or when I obtained Amber
After the buyer settled in my account it changed to this many wishes, a loss of only 10 fates, and the primogem count slightly went up.
Here's also an image of my friend before my account got sold:
Hacker decided to unfriend all my friends I had and made sure no one could snitch on him, too bad for him I managed to reach the buyer of my account
Here you can see bottom right the same UID, this is one of the many proofs that I have that I am the rightful owner of this account. If needed I can provide with more older ones
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible): Buyer Epic7Seven bought with crypto, he can leave proof here
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) He's not, hacked my account, sells it and lies about the account being reselled
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
