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Paypal Dispute what should i do?

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After I have given the information to my wow account the buyer files a non-receipt claim saying he did not get info. What should I say to PayPal?
 
Unfortunately, Paypal does not side with the seller (in most scenarios) in the case of "virtual items," for it is forbidden by Paypal to sell non-tangible goods through their system (as far as I know). The main reason for this is that there is essentially no proof or evidence that the sale was even made.

From experience, your best bet is to call Paypal and plea your heart out to them that you were an honest seller, and that you really did give your "item" to the buyer. Explain to them that you'll never sell virtual items again through Paypal, etc.

However, luck be with you for I think Paypal has cut their tolerance towards the selling of virtual goods
frown.gif
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If that doesn't work, I'd attempt to recall the account.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/refunds-on-paypal.1553937/
Always send a shipped envelope or something with the info to the account. That way your butt is covered =]
 
Banned - failed to resolve - https://www.epicnpc.com/threads/894043-Account-recalled-by-SpartanMD/page2
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: CubanitaMD</div><div class="ubbcode-body">Always send a shipped envelope or something with the info to the account. That way your butt is covered =] </div></div>
^ this

Also, when selling an account, make the buyer write something along the lines of this in the note "I hereby relinquish this money to (your name) after purchasing your account information that is being sent via mail. By sending this payment I waive buyer protection policy."

Not 100% sure if that works, but it really looks good on your side if they said that in paypal transaction notes, and you have a shipment label to the envelope with the account information.

Then again, they could always claim the mail had nothing on it, or fake info, so you could always resort to making the transaction look like your selling some random junk, like a notebook, and that way paypal won't see the dispute as virtual goods and automatically jump to buyers side.
 
Paypal doesn't protect the sale of intangible goods, you have no proof you sent the good, for that you would need to provide with a ''tracking number'' which is used for shipping real goods.

Unless the guy has a lots of history with paypal regarding similar kind of scams, the odds you win the dispute are very low.

A known scammer tactic is to identity fraud you using a stolen paypal, or stolen credit cards. You need to be extremely weary of the real identity of the purchaser in any PP transaction ( if he claim who is he or not )

You can use tactics such as doing a phone call, setting up paypal buttons, matching TW loc I.P to PP/Phone location.

Safe trading.
 
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