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Negative feedback from OneTimeReview

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SOLOMIDBRO

SOLOMIDBRO
5.00 star(s)
(246 reviews)
CHAT
SOLOMIDBRO

SOLOMIDBRO

Level 97

229

Positive
12

Neutral
5

Negative

Trade Guardian Orders: 245

5.00 star(s)
(97.8%) (246 reviews)
Country
Russia
Member Since
Sep 10, 2014
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At first i want to know details of this order. login? paypal? when you pay me? Your skype?
some proof about this words!?

The second, why did he leave negative feedback? Service was provided? We have raised your MMR!
Its possible if customer was displeased with the service but its not a reason for negative feedbacks! I think it should be neutral feedback! just for information. As you said
OneTimeReview said:
Conclusion: You get what you paid for.
Click to expand...
Click to collapse...
not more
Negative feedback means that I scammer and cant be trusted!
I boost a lot of accounts and 95% of my customers very happy!

Generally, i want skype / steam login of customer because I dont understand what we are talking about.
 
Negative feedback does not mean someone is a scammer, it means the member had a bad experience.

If the service was supposed to take 2-3 weeks and it took 7 weeks, that's a bad experience.

OnetimeReview has been email notified.
 
Hello,

There's a reason why I posted anonymously because I'm in fear of my account. I've invested heavily into it.

If you feel that my feedback is in anyway fake, you can delete it but this is just my experience and I can already see others ppl same experience to verify my experience.

I do not want any further accommodations or "special deals" as I had a bad experience.

Thank you
 
No we will not remove just because you want it gone. Negative feedback is allowed when a transaction goes poorly. And this is the case.

Onetime please pm skype logs abd skype profile screenshot to prove you dealt with him. I will not pass him your credentials or information.
 
For the ranking/matches, the only thing I can show is a pic of when the MMR ended.

Most, if not all, of the boosted MMR was not "exposed to 3rd party" so providing a link my matches seems pointless.

If you still need a picture of when it ended, I'll provide it. Although I'm sure I've sent enough proof for a transaction.

Thank you
 
SOLOMIDBRO this also is not the first time you have not been honest in a dispute. So stop demanding feedback be removed and demanding customer information.
He has a right to keep his information confidential at this point in fear of having his account reported out of spite.

You HAVE TO KNOW you have an order that took well over a month to complete. payment was sent to you and i can verify that by it being to your real name. I cannot see you having so many orders you that you do not complete that you cannot remember this one. and its very recent. theres enough evidence to show how long order took.
4k to 5.3k should not take over a month to complete. You said 6-7 days. you did not start it for at least 3-4 days. okay no big deal but it took you over another month to get it done. That alone is enough for a negative feedback. its not a day or two over estimate its a month. Plus on top of it MMR was never completed. evidence is pretty clear 50 mmr is missing.

I asked about mmr proof only to show mmr was not completed. but chat logs are good enough
 
Steam ID? login? Skype? anyone send me info? Can i check this order in my history? I cant say anything until I dont have steam/skype details.
Maybe customer play on account a lot and my booster we cant play enough? Why you think that boost take a log time because of me?

dota2mando said:
SOLOMIDBRO this also is not the first time you have not been honest in a dispute.
Click to expand...
Click to collapse...

Wow! What if I make the boost free? I refound 100% payment and boost 4 to 5300 will for free. Amazing? and who is not honest?
After that, the customer will be satisfied with a boost? Not fast boosting but free?


Also, like i said only 95% of customers satisfied with boost and it is finish in time. Why is this happening? It is absolutely normal for any large company. Look at TOP sellers on Ebay, they do not have 100% positive feedbacks, it is impossible! Why? Because there can always be some problems but that does not mean that Im a bad seller or not honest. I have a team of professionals who know how boost mmr, BUT lose strick possible. And boost can take long time.

Im honest man! If OneTimeReview really not satisfied let me make him some compensation. I think its amazing for customer!
 
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Ebay is a bad analogy since big sellers get alot of negatives. I do not think its normal for a company to say it takes a week and then take 5 weeks.

seeing as you talked to this person on skype you recently and had to deal with the boost taking this long, you honestly should not, have zero clue whats going on.

The customer already said he will not share his account or personal information with you, out of fear of reprisals.
 
How can I provide proof if I do not know the order number? Please write me PM skype login.

I have 2 boost in last 2 mouth with 4300 > 5300 mmr order. First was completed in 9 days.

So i think its guy who paid in parts via western union? Yes i said boost take 6-7 days, but he pay in 3 parts what forced me to spend more time on boost!, because we do not begin boost until i get the money! And to receive payment I had to go to the Western union office agnain and again... In total there were 3 payment.
Second, оne of the payments was sent to wrong name and I could not get it! And last he played on account so much! He play every day and of course we cant boost it fast! If he had paid full amount at once and not go on account every day we would have finished it for 7-10 days 100%!

So it's not my fault that boost was so long.

After boost he wrote "thank you for everything" and he did not write me anymore! Now I see this review ...
We miss one game its true but I saw that the customer is satisfied! And i told thim that i can give you discount on next order cuz he want boost acc to 5500/6000 I thought this is a good offer.

I do not understand why customer is not satisfied if he every day played on the account and paid with large delays.
 
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Seeing how you operated, I was trying to be friendly in a manner where behind fake smiles will guarantee the safety of my account.

I hope you well in your future trades and please make sure you finish the quote on time.

Thanks
 
As i said we boost your account so long cuz you play on account so much and you paid in parts via western union! And we know that transfer money can take some days.
Also in weekends Western Union offices dont work, so I can receive money only in weekdays and booster cant work until the money is received.
Also was problems with getting money, and you know it.

Yes boost was long, but it's not my fault. We miss 20 mmr its true! And i told you that 06.08 we can play last game! But you msg me "thank you for everything" and thats all.
I thought everything is fine.

We can boost +100 on your accounr right now to make you feel good after my boost service!
 
I dont have old chat history on skype. Something happened with my skype. Only on mobile all ok.
Maybe OneTimeReview can post full chat log?

On dotabuff you can check that he play a lot and we cant boost it normaly.
Also about western union and 3 payment one of which I could not get because there was a mistake in my last name can confirm OneTimeReview.
 
I can see the mistake in the name in the chat logs. Theres gaps in the logs so i want you yo provide yours. Your the one claiming he is at fault so you need to prove it. This whole entire fiasco should be easy to remember, you cant possible have these issues with every order that you cannot remember them. Now suddenly you remember the situation but dont have chat logs so how do you remember it then?
 
I'm sure if I was playing a lot, you would've messaged me a millions time about it but you only message me once for booster to play if I can recall.

The other thing is, your team is from russia so the hours are at least 12hrs different. The majority of the time when your booster played, I would be sleeping and when your booster was sleeping, I would be on. I also played on my smurf account when there was times when booster was still on when I was awake.

The payment was done in 3 transaction.

Each payment that was done when a certain MMR was reached.

I'm not sure why you're trying to say that I was playing and payment took forever when there was no one boosting for days.
 
I see no proof that onetime caused the delays screenshots he provides show you making excuses why no one played.

Sol if he delayed the service you need to provide proof of this. If its on your mobile skype screenshot those logs.
 
Im not received any info too.

[HIDE=178]
MUD4zFD.png


If boost take so long time why you keep paid me? last paid 17.07.2015 and i get it 20.07.2015 (Cuz western union) boost already.
Im not booster and i dont play on your account it was my booster and if he came in to the account and saw that you already play he just msg me and I answer him "Lets the customer play if he want". If you ordered a boost, you should not login on your account. If you're playing on your account you should understand that the boost will take more time.
1 payment was sent 28.06 and i received money 30.07 up to 4450
2 payment was sent 04.07 and i received money 06.07 up to 4900
3 payment was sent 17.07 and i received money 20.07 up to 5300 (he want 5350 cuz western union take a big fees like 36usd and i agreed)

As i said i lost old history in my skype on PC, so its sreens from mobile skype.

jsFfJij.png

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eGgBqoF.png
[/HIDE]

To summarize:
1) boost was completed.
2) You dont lose your items.
3) you do not have any problems with your account.
4) you played on your account at the time of the boost and we were not against.
 
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Seriously you are the one claiming hes lying and demanding the feedback removed. You posted one picture that shows that you were waiting on him. The other says you were going to play then 6 days later shows him mentioning next payment.
 
I do not claim that he totally lying! Yes, we can completed boost faster. Сonsidering all problems with payment through Western union and that the client played on account we can finish boost in 3 maybe 4 week. But it take 5. (in feedback he wrote 7 week). He wrote that there were no updates, but it was! Yes, perhaps a little and not enough. He wrote that MMR was not met and we miss 3 games to complate, BUT we up to 5320. And first time we agreed on boost to 5300. Anyway it was not the best service from me! My apologies for it. I am willing to do some compensation if you want. BUT I believe that I do not deserve negative feedback! I love my clients and always support them! <3
[HIDE=178]
i38SjQV.png
[/HIDE]
 
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Why do you refuse to provide the chat logs? You make demand after demand yet dont bother doing what is asked. So far all you proved is buyer had a negative experience which is allowed under our rules.
 
If I can edit what I wrote, it would be 5 weeks and 1 game missing for the review.

My judgement of 7 weeks and 3 games was due to me not looking at the chat logs but still pretty accurate.

I hope you all well as this may be my final post as I will be heading off into the wind...

Thanks
 
Like i said, i dont have old history in skype (dunno why :( )
Its last that i have on PC.
[HIDE=EpicNPC]
Cg8ddgZ.png

0rTLME5.png
[/HIDE]

For me it will be very difficult to send full history from my mobile phone.

He said that he will msg when he need boost, and that 5.3k ok for him. Its means he is satisfied?
For me it was a great surprise to see this review. He also paid in 3 transaction and after first 400 mmr for example he can stop boost if it is not satisfied with it.


I think that what has been said is enough to make this feedback as neutral.
 
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[HIDE=4444]From the chat images I only saw 3 days where OneTimeReview was playing his account. However most likely he was playing more than just those 3 days.

When you buy a boost, the customer really shouldn't login at all until it's finished. We don't know how often Onetimereview was playing so the delay really could be his fault.[/HIDE]

Can one of you guys PM the http://www.dotabuff.com URL for the account so we can see how active it was. Onetimereview you really shouldn't be playing on the account while a boost is in progress. Were you playing everyday or almost everyday?
 
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Onetimereview purchased a boost with an estimate completion time of 2-3 weeks
Boost took 5 weeks
During the 5 weeks, Onetimereview played on his account often, causing the booster to be unable to access the account.

Negative feedback will depend on how often Onetimereview was using the account. If he logged in often, then the delay is partially the customers fault. The feedback will be changed to neutral or possibly removed if the dotabuff data shows the customer was playing often.

Onetimereview you need to send a message with your Dotabuff URL.

SOLOMIDBRO, shouldn't you also know the dotabuff URL since you guys boosted the account? Why don't you know it? Did he change the username?
 
I know only login and password that he give me when boost was bought.

+ Also consider important that he paid in parts and he was satisfied with boost cuz he paid again and again. He could stop after first 400 mmr.
(It can be concluded that he was satisfied with everything)
+ He paid via western union and i had trouble with received money. So booster was forced to stop for the period when payment was not received.
 
Dotabuff.com doesn't record games if the game history was disabled during the boost (which most of the customers. Because the stats show on what server the game was played, and US customers often ask me to disable it when one of my boosters is playing on EU server (so that their friends don't suspect that the account is being boosted), so in order to have accurate dotabuff stats the customer has to Enable matchmaking history in Dota2 settings. then go to dotabbuf.com/signin and sign in with his login and password and click Update Match history. It will be updated in a couple of hours.

If booster doesn't agree and thinks that stats are not upgraded properly, then the customer should make a video proof of him enabling settings in Dota 2 and then loggin to the dotabuff and updating match history.

http://i.imgur.com/pDRWJuu.png
http://i.imgur.com/YTvB0vv.png
http://i.imgur.com/gbGLzgu.png
http://i.imgur.com/fjyaPcm.png
http://i.imgur.com/ekFNkmP.png (You need to sign in first before you go to the FAQ section)


Posted this in order to help you end this sooner.
 
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Thank you.

We'll need to see the dotabuff data to make a final decision. If Onetimereview doesn't send us the info within 48 hrs hours it will be changed to neutral and this will be closed as resolved.


 
Dotabuff only shows dates for up to 30 days, then everything becomes "about a month" or "about 2 months"

I viewed the matches for 30 days + and a few from the "about 2 months" area.

Total normal Games played = 29
Session clusters = 13 (if multiple games were played in a row or very near each other, it would be a cluster and counted as 1)

13 could be assumed to be 13 different days. Meaning Onetimereview logged into his account 13 different day to play on it while the boost was in progress.

5 weeks = 35 days total
13 days is about 37% of the time he was playing on the account.

That is about 1 out of 3 days Onetimereview was playing on his account. That could certainly cause a delay if the booster was attempting to play at the same time.

I'm going to change the feedback to neutral, but not edit the comment. I'm going to consider this resolved now.



 
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