More weirdo no deals.

[ZZreroll.com]

https://www.epicnpc.com/feedback/feedback/991785/view
https://www.epicnpc.com/feedback/feedback/991891/view


Another one crazy dude, spam all his way out for fun and do not want to follow procedure. No deal come into agreement.

 

[EpicNPC Mod]

@IAmGameKing

@DanWang486

Both of you, please provide proof of transaction.

 

[DanWang486]

If you check my chats in here at EpicNpc it's pretty much that. I have never bought any product as I wasn't given the chance, so there is no proof of transaction.
I'll repeat it here just for the sake of convenience, I have tried contacting the seller to inquire how much are some of the products. Have had not gotten any replies, the excuse of the person making a dispute is that they "have not seen it yet".

I didn't want to wait for a long time (it had already been more than a day) just for them to give me some customer service, I did not say that they're not legit, I have bought "before" from them and it all went good just that they had no "customer service", I didn't want to make complicated, if only they had apologize for making me wait it would have been all fine. But no, I was attacked right away with another feedback from them just because I gave them a bad review of a feedback for not being given some customer service.

"
1. You can clearly see we have not read your DM yet on the "read recipient" as shown and display.
2. Procedure not follow = spam , its a mutual respect.
3. There is no deal occur, feedback wont stand, but since you wanna trade feedback we are all good to do it, one bad feedback wont do harm anyway. People understand Karen throwing tantarum happen from time to time.
4. We will refrain from further to commend until your feedback is removed and we will remove ours.
"

in regards to this.
1. Why does a customer who is inquiring about a product they want to buy have to wait for so long.... because the only way I can get the price is by "asking". Because the account is a selective account, where you have to get the IDs and inquire about such product and to get the price for the product you have to make contact which requires for the seller to have customer services.
2. Procedure? If were talking about procedure then this isn't https://www.epicnpc.com/feedback/feedback/991829/view valid. I have not sold nor have been able to buy because I was ignored for inquiring about a product I want to buy, I rather not wait more than a day for a proper customer service reply.
3. Yes, no deal had occur because you had not given me the chance as you have ignore my every way possible of communication, I can't just ""BUY"" a product without a price.
4. I will not remove my feedback as I do not want other customer have to deal with no customer service and be ignored the whole time and the only time they'll get a reply is to leave a bad review of a feedback. I do not want them to experience that. Because other customer does check (like my self) the feedback section before buying.

If you want me to keep going and go even more in detail, I'd be happy to!

 

[DanWang486]

Business is business, I was only going to quickly buy a product but have been turned away from the lack of possible communication, so why can't I leave a feedback?
Does that mean that a customer who were turned away from lack of communication (from the seller side) and thus can't "BUY" a product. Have no right to leave a feedback? When the seller had the problem????

 

[IAmGameKing]

@IAmGameKing

@DanWang486

Both of you, please provide proof of transaction.

Caught red handed in screenshots. Purposefully not disclosing prices for accounts in order to milk customers out of the most they can get. There is a reason every other service offers prices upfront while ZZReroll asks for your budget range instead. Any ignorance of this is simply intellectual dishonesty. If you needed any more proof of malicious intent, ZZReroll purposefully blocks you if you don't respond within 30 minutes and proceeds to edit, deleting the listed prices such that they wouldn't appear in screenshots. The stated numbers that were edited out were 130 and 108 respectively, and as you can see the account worth "108" was actually worth $60 in the 3rd screenshot.

Caring so much as to dispute the negative reviews goes to show they have no intention of stopping their insidious behaviour and instead would prefer future customers to be completely oblivious of the scam so they can continue doing that they're doing. You would be doing a service to the entire EpicNPC website if you banned ZZReroll and allowed other reputable middle man services to have front page real estate.

 

[EpicNPC Mod]

@IAmGameKing Did any transaction take place between you and ZZReroll? If so, please provide proof of transaction.

 

[IAmGameKing]

@IAmGameKing Did any transaction take place between you and ZZReroll? If so, please provide proof of transaction.

No transaction took place. You expect people to allow themselves to get scammed just to leave a review? You realize that everyone who actually completes a transaction completes it because they're not aware they're getting scammed. Everyone who has the awareness to realize what's happening wouldn't go through with the transaction.

Sounds like you guys are in on the scam, likely will have to escalate this to someone higher than you.

 

[EpicNPC Mod]

Feedbacks removed, no sale.

No transaction took place. You expect people to allow themselves to get scammed just to leave a review? You realize that everyone who actually completes a transaction completes it because they're not aware they're getting scammed. Everyone who has the awareness to realize what's happening wouldn't go through with the transaction.

Sounds like you guys are in on the scam, likely will have to escalate this to someone higher than you.

Sure, I can escalate this.

@ZZreroll.com The feedbacks you left have also been removed. Please do not add feedbacks unless a deal took place.

 

[IAmGameKing]

Feedbacks removed, no sale.


Sure, I can escalate this.

@ZZreroll.com The feedbacks you left have also been removed. Please do not add feedbacks unless a deal took place.

Escalate it.

 

[EpicNPC Mod]

Only staff can view this content.

 

[DanWang486]

Wow, to think you'd also take out my feedback (they're for the customers to see). Please do escalate, depending on this if I have to stay with Epic or not. 1 person might not be much, but it usually starts with 1. Like I said if the seller is here to do business and sell products, then they should learn from reviewers "Feedback" (as long as the person is trying to inquire / buy a product they're entitled to give feedback / reviews) is a way of motivation for sellers to do better for the things they can't see that they lack. Clearly they have no customer service, so I made such feedback. But I guess epic doesn't care about bad feedbacks from those who waited for 3 days straight trying to inquire for a product but wasn't given any customer service, so they gave bad reviews. Guess you guys only care about the sellers side. Perfect, thanks for such great time that had lasted for years of going to this place to buy as you guys had great reputation, seems like it's only for the seller side though, not anything note worthy anymore for customers side.

 

[EpicNPC]

We do not allow feedback unless a transaction has started. This means something was exchanged, either payment or item. If you made a deal and it fell through without anything being exchanged, we do not allow feedback.

ZZreroll is claiming there was no sale and nothing was exchanged. Based on the feedback comments and evidence posted, it appears nothing was exchanged and there was not sale.

If this is not correct, please provide proof of payment or proof you received an item or service from him. If you did not then I'm sorry, but feedback is not allowed.


-------------------
The reason we have this rule is to protect members from malicious feedback. Often competitors would try to ruin each others reputation by setting up fake sales and then giving negative feedback even though nothing was exchanged. To avoid this, we require something to be exchanged. Feedback cannot be give based on communication alone. I'm sorry.