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False Negative Review

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Graor

Graor
5.00 star(s)
(125 reviews)
CHAT
Graor

Graor

Level 100

123

Positive
0

Neutral
2

Negative

Trade Guardian Orders: 125

5.00 star(s)
(98.3%) (125 reviews)
Country
Serbia
Member Since
Nov 16, 2008
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Graor

Graor

Country
Serbia
Multiple Accounts
0
Information
######################
We simple got a negative review, the problem is i cant find the order s1-g2 i checked all our records from last 4 months.

Sale/Trade Information
######################
https://www.epicnpc.com/threads/606...ervers-500-Positive-Feedback?highlight=gramno

Was a middleman used?:
NO
Describe why you believe the feedback is wrong:
We dont know that order.

Proof
######################
I dont have any proof because i dont know how that is, i tried to contact him with no success
 
This isn't a false review since my order wasn't completed they have changed there website and deleted my order from there website I still have the PayPal history receipt to prove it! They took over 3 weeks getting an account from silver to gold 2 I ended up doing it myself from gold 4 onwards as they obviously don't know what they're doing.​


Evidence of my purchase I have blanked out sensitive information that belongs to me. http://imgur.com/a/FwIh8 they took over 3 weeks to half accomplish something that would normally take 3-5 days at the very most, then they had the nerve to send me an email asking me to review them..... I was tired of waiting 3 weeks is way too long for such a low Elo boost I could have done it myself in less than half that time not what I paid for.
 
Some work was done from silver 2 to gold 4 and it took 3+ weeks that's over 3 times longer than I was quoted by the company so in my opinion my negative feedback is justified.

- - - Updated - - -

Now that I opened a PayPal dispute they are telling me they will only refund me if I remove negative feedback on here... so basically bribery... I should be entitled to a refund and my opinion on the service I was provided.
http://imgur.com/a/Q9EKP
 
Its not like that, you simple changed the password and waited some time and gave us negative review and now after 1 month you want your money back for the work we did ?
That does not sound fair to me at all, i was offering a solution to the problem to change the review and will do full refund.
 
Last edited:
You say that like I changed the password after 2 days of you doing some work on the account... I was quoted 3-5 days and I was MORE than patient waiting over 3 god damn weeks!!
What do you expect? Obviously the boosters you employ are not up to par if it takes over 3 weeks to climb 3 divisions in an elo like silver and low gold yet you are still happy to charge people premium rates for the boosts.
you had almost a month to complete the order that is more than a fair amount of time for such a low elo boost how is it not ? I could have done the account myself in less than half that time but couldn't due to work commitments.
At the end of the day the fact still stands that the negative feedback is justified, If I ordered a piece of equipment from any shop online and they said it would be here in 3-5 days then I waited NEARLY A MONTH for the item and still it wasn't here then it is absolutely acceptable to leave negative feedback is it not?
I changed the password as I saw there was over 35 hours without a game and I was sick of waiting for something that should have been done within the first 3 days in all honesty, So whether or not i changed the password is irrelevant you took a ridiculous amount of time completing the order which is bad for the customer experience and now you tell me it is not fair? how is that???

- - - Updated - - -

http://imgur.com/a/lDUPh Again they are threatening to keep my money unless I remove the negative review that is completely deserved, This is not me being uncooperative for the sake of it... I have left feedback for quite a few people on here that have had great service, This is the first time I have had this kind of problem.
 
Sometimes we are late i dont say that is not true, you could have canceled the boost any time why wait 3 weeks ? we would have done full refund.
But no you waited we did almost finish the boost and you changed password and that is not ok.

So now after almost 2 months you want your money back and you got the boosting 90% done and you leave us with a negative review ?


The only one who is threatening is you:
http://prntscr.com/feo4tv

- - - Updated - - -

doomedtofail said:
okay was any of the work done on this account Gramno?
Click to expand...
Click to collapse...
Yes we did start the boosting and almost finished it.
 
You took over 3 weeks to get the account 3 divisions when you quoted me 3-5 days for the entire job which consisted of 5 divisions that's a misleading sell, I purposely asked you how long it would take before I sent you the money to avoid it taking so long and I was lied to.
whether I changed the password or not is IRRELEVANT! you couldn't stick to the time YOU quoted me it was over 3-4 times longer than quoted! so the negative feedback is completely justified!
Just the fact that you are fighting this case shows your lack of professionalism and ability to see things from your buyers perspective, I just now made the claim for the refund as I've been busy and when I got the email claiming this feedback being negative was fake it reminded me.
I have purchased from other companies who have no problem performing at the level they ask to be paid for! You are the only company I have ever purchased from that would not only fight a customer complaint but blatantly misrepresent the amount of time an order will take to complete just to make a sale,
Not only that but to try to bribe a positive review by using MY MONEY as leverage.
If I am not refunded I will have no choice but to escalate the case to PayPal themselves so they can investigate the case.

- - - Updated - - -

http://imgur.com/a/duJ7K Again they are attempting to bribe me to take down my truthful review using my own money as leverage, They are also threatening to hack my account which is what it sounds like, Is this the kind of company you want selling on this website? I know EpicNpc has a better reputation than that and try their best to keep things as safe as possible for their users and don't appreciate sellers like this.
 
Last edited:
Its very simple we did 90% of the job and you want 100% refund that cant work.
If we where late like you say 3 weeks why did you not ask for refund after 1 week or 2 weeks or 5 days ?

And stop plz of the accusation of bribing and threatening.
 
Because I work away so I purchased the boost hoping it would be ready by the time I get back home from work which was way more time than needed for such an easy order then when I get home it is only half way done.... you got from silver 2 IN THE PROMOS ALREADY to Gold 4... that is not 90% of the job... that's 65% of the job and it took you over 3 weeks to do that... the case is being escalated to paypal as we speak.
 
He did less than 65% of the work and lied to me to get me to place an order with them in the first place....

- - - Updated - - -

To sell something to someone knowing full well you wouldn't complete the order in the time period you have stated is miss selling, my negative feedback still stands as fact.
 
Your order was Silver 2 - Gold 2 and we did to gold 3 if i remember correctly.
That is more then 80% of the works, 1 division was left and you changed pass.

And your started escalated the dispute on paypal for full refund.
 
You did it to gold 4.... everything I've presented here is factual and backed up, this discussion is regarding false feedback, my feedback is not false so it stands to reason that it does not get removed from your account.
 
I made the topic because i did not know your order id.

After i found it because you opened a dispute a paypal i saw i send like 5x skype request and we even tried to contact you on email.

Your order was Silver 2 - Gold 2, after checking logs and emails we send you a email asking for new password to finish the last division that means gold 3.

And tell me plz where is your claim backed up

- - - Updated - - -

If you think that rating should stay i think we should get payed for the work we did.
 
Last edited:
[MENTION=514546]DillyLangs[/MENTION] if you do not close paypal dispute you will be banned. [MENTION=132680]Gramno[/MENTION] once he closed dispute you can refund 50% of order and feedback can be changed to a nuetral. that order took much longer then estimated. If he does not close dispute and wins dispute he will be banned and feedback removed. he did not contact you to finish or refund, even though it was much longer then planned. so you are both at fault
 
DillyLangs, if you ever have another order take much longer then estimated, contact the seller and try to work it out. Gramno please try to keep better track of your orders.

Updated to nuetral. Closed
 
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