False Feedback No Evidence

[Chiv]

Hello great staff, I don't understand why theres trade with caution on my name because of a guy who spammed my thread with 3 posts saying I'm a scammer.

as far I'm concerned I've never dealt with this guy before lol, also I've been absent for a long time due to real life issues.
Can you please remove this non sense he made on me, thanks a lot appreciated
https://www.epicnpc.com/feedback/feedback/827479/view

 

[EpicNPC CM]

@xiHater

 

[Chiv]

@xiHater

Hello dear admin, Is there any update on the feedback? Thanks have a good day

 

[EpicNPC CM]

• Feedback can only be removed if it's false. We will only investigate these claims if Trade Guardian is used.
• If you believe feedback is false, you can open a dispute thread.
  • False feedback must been reported within 30 days
  • After 30 days, the burden of proof falls solely on the member who received the feedback.
    • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.

 

[Chiv]

I have been absent as i said, so anyone accuse without buying won’t be lifted?

 

[EpicNPC CM]

I have been absent as i said, so anyone accuse without buying won’t be lifted?

No, we have a dispute process for this exact reason. You need to open a feedback dispute within 30 days to avoid these situations.

We can try contacting them again but if they don't respond we can't remove it. @xiHater

 

[Chiv]

No, we have a dispute process for this exact reason. You need to open a feedback dispute within 30 days to avoid these situations.

We can try contacting them again but if they don't respond we can't remove it. @xiHater

Okay brother, but just so you know I've never dealt with this guy before. thanks for ur time