false feedback from userH981tos

[Purple Girl]

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negative ( false ) feedback from : https://www.epicnpc.com/members/userh981tos.353615/

the feedback link : https://www.epicnpc.com/feedback/feedback/723516/view

i did my job perfectly . he kept thanking me every day not once he complained, if he did i would do anything to satisfay him even if am not mistaken , i kept him updated everyday with screenshots and asked him about what he needs everyday , done alot of work ( even when i don't have to ) to help him with his acc and make things easier to him , i gave him lot of gifts and didn't charge him even when he offers to pay . i liked to help him without caring about money , i mostly cares about doing my job perfectly and customer satisfaction. he kept thanking me and suddenly gave me a v- bad feedback ( unfair one )

here are some evidence that explains every point he mentioned with screenshots from his discord chat

him : Fairly bad experience

replay : it's not his first time to deal with me it is the 2nd time and he wrote a first good feedback and was v- happy with my work then. + i have enough experience due to my other feedbacks and all good feedbacks. i do work for other big accounts in epic as well and ask for every step to avoid any mistake.
He didn't even complains one time - if he did that i would do anything to make him satisficed even if am not wrong.

him : At first i was really happy with this service but things went wrong in the end. I realized they don't do their job properly, it began with one time i caught them red handed not doing my commissions after they had claimed they were done. Afterward,

reply : it was a mis-understanding only one time i did the commission and it didn't realised that i forgot 3 commissions by mistake and i thought it was a bug in the game cus i am sure i did them but i re-do them anyways he didn't miss it ( he got them done ) at the end and didn't happened again.
although it's common it the boosting here that many people miss daily and add extra day instead due to some personal issues ( but it didn't happen with me once anyways )
- i can do the daily anytime i can during the day ( just don't miss it ) so one day i got in and found he did the daily and spend the resin already even the day wasn't finished yet so he didn't miss them or anything i added extra day for him ( although its not my bad and i didn't miss it - i didn't have to)

him : i paid more attention to my account and what was done. I saw they don't do 160 resin per day nor leveling my battlepass while i paid for a monthly maintenance with event.
replay : you paid for 160 resin spending i can do them during the day anytime . i got him everyday 160 resin spent with screenshots to the achievements everyday. you may login in a different time due to ur country and the resin re-new so he thinks i didn't spend them all.
- i did my best to max the BP as i can with his acc but it has limited XP + he asked to max the BP at the middle of the period of the BP he was at the lowest level and now he is 28 or something. so its pretty good.
i didn't miss any commission or event.

related to the BP point :

him : I paid for a 100% Mondstadt exploration who was done but i am still waiting for the customer support to fix the bugs with progress and one shrine of depth is missing.

replay : i already explained this bug to him and he said he already has it on his main acc , i even contacted the support to solve it although i don't have to ( it's his work to do )
- shrines are not my work cus key are collected from quests and domains ( although i did 2 domains for him and got 2 keys , opened 2 shrines and that's not my jobs. - and marked the last one for him in the map once he got the key he can easily open the shrine ) PS -. some of keys he can get them from the statue but not in mondstatd.
- All shrines of depth in the thread mean to open them if he already got the keys , not got the keys ,, ( if he doesn't have keys i only can mark shrines on the map ).
he didn't even ask me about that - if he did i would explain to him that it's not my job . i was about to explain everything by myself when the support replay and get the full 100 % or the time of his maintenance is done.

him : And finally, ascend for 4 characters, they used my dust of azoth without asking if I am ok with that.

replay : i even did a special event for him as a gift and ascended 4 characters before he even ask for cus his acc was not playable at all. i never used dust of azoth ever and i did waste my friends time to help me fighting bosses due to his bad characters to get more materials to ascend characters as he asked later.
- i even asked him to use moons ( that mean extra work for me - i don't have to do and won't be charged for -but i was ok with that and doing with pleasure ) to fast the ascend and he said he is not on harry and take my time.

him : This service is unfortunately not professional, they lied to me a couple time and it lack of rigor.

i already dealt with 8 customers includes him before and no one has any issue - i might not have much feedbacks but i have fine experience to do my job even though i have pros friends with high rep ( more than 2 years experience in genshin boosting ) and trying to learn more and ask more to make sure i do my work perfectly.

i noticed his acc has been played with cheat/mod/third party software. and it was very hard for me to play with this acc cus it gets the AR 45 with out really playing so easy enemies with high level - been defeated with very low characters level - that's why i did the ascend at first as a gift to make it easy for me to play. the cheat thing make areas open but not accessible so it means extra work for me more than usual to fix and unlock it legit

( i noticed in the middle of the Maintenance but i didn't want to refund and let it go and tell him cus i didn't want him to fell bad that he invested in a cheat acc ( he said he already bought it from another one ) so i tried my best to fix and ascend the acc and grow it as much as i can to make it easy for him to play with himself.

he said i lied twice and he focused more to his acc , till yesterday he was v- happy with my work and sees it as a great service ( thanking me alot due to my great service ).

here are some gifts i gave him to help grow the acc fast

he paid to ascend to lvl 80 i even got mats for lvl 90 to help more

evidence he got cheat acc , u can ask any pro genshin booster in this point he will say its a cheat acc

 

[Purple Girl]

evidence that the acc was a cheat

 

[Purple Girl]

and this is our latest chat i keep asking him what's wrong and he replied with this unrespectful way and i really don't know what's wrong

 

[userH981tos]

I have paid twice and left feedback twice, here are the payment recipes. My first feedback was done earlier than my order was done which was a mistake on my part, it was for maintenance of my genshin account that i thought went smoothly but after checking my account there was some issues. My second payment was for 4 characters ascension and clearing mondstadt and i only relate my experience into the feedback.

 

[userH981tos]

evidence that the acc was a cheat

I don't know how or why cheating is related to this case, you're also exposing my game ID and risking me getting a ban for no reason.

 

[Purple Girl]

I don't know how or why cheating is related to this case, you're also exposing my game ID and risking me getting a ban for no reason.

i didn't mean to expose it for sure , i just get it to show that's really ur acc not other acc

 

[Purple Girl]

I have paid twice and left feedback twice, here are the payment recipes. My first feedback was done earlier than my order was done which was a mistake on my part, it was for maintenance of my genshin account that i thought went smoothly but after checking my account there was some issues. My second payment was for 4 characters ascension and clearing mondstadt and i only relate my experience into the feedback.

Difference between Feb 2, 2023 and Feb 25, 2023: 3 weeks 2 days or 23 days
you kept thanking me for my great job as shown in screenshots , without complaining even once or giving any negative feedback, if you had issue you should at least tell me and be honest !! but till yesterday i kept giving achievements screenshots for you and ask if you need anything and offering my extra services for free to help you and all that you didn't say anything negative about my work . i even asked you this morning what's wrong and you didn't say anything just ignored my questions and replied with non respectful way .

 

[userH981tos]

I have bought this service the 2nd February which includes raising Battle Pass. It wasn't done thoroughly for several days. I don't know why i have to ask for raising battle pass if it's already include in what i paid.

I was not aware this didn't include getting the keys for the shrines, it's misleading that i have to ask.

I would like to add the whole discussion that was cropped also, claiming that the daily commission were done which it wasn't after i checked in. Before that day i barely log into that account so i wasn't able to verify if everything was done right, after that i received daily screenshot of commission being done. From the 11th February on, i received daily screenshot of the resin spent but the amount of resin spent didn't amount to 160 every day which is include in the maintenance service i bought.

 

[Purple Girl]

I have bought this service the 2nd February which includes raising Battle Pass. It wasn't done thoroughly for several days. I don't know why i have to ask for raising battle pass if it's already include in what i paid.



I was not aware this didn't include getting the keys for the shrines, it's misleading that i have to ask.



I would like to add the whole discussion that was cropped also, claiming that the daily commission were done which it wasn't after i checked in. Before that day i barely log into that account so i wasn't able to verify if everything was done right, after that i received daily screenshot of commission being done. From the 11th February on, i received daily screenshot of the resin spent but the amount of resin spent didn't amount to 160 every day which is include in the maintenance service i bought.

i put that secreenshot myself in the thread and explained the whole thing above i didn't crop anything u can check the thread u will see that i already explained that !! if you didn't check ur acc before it's not my problem ,, it's even common that some boosters miss daily sometimes and add try to make it up and it's going smothly !! i didn't even miss one daily and the day you did it urself before i got in ( it means i didn't miss it you just did it before i login ) t said i will give you day after your maintenance is done although i didn't have to cus u did it urself i didn't miss it or ask u to do !!! idk what's ur problem with me realy !! u didn't even complain once u just waited till ur subscription is about to finish and did that whole thing !!! and few days ago u were talking about sticking with me for a while !!!! and re-new and whatever !!! so if you are not sure or happy with my service why were u not honest and kept saying u r very happy and wanted to buy again till few days ago !!

 

[Purple Girl]

I have bought this service the 2nd February which includes raising Battle Pass. It wasn't done thoroughly for several days. I don't know why i have to ask for raising battle pass if it's already include in what i paid.



I was not aware this didn't include getting the keys for the shrines, it's misleading that i have to ask.



I would like to add the whole discussion that was cropped also, claiming that the daily commission were done which it wasn't after i checked in. Before that day i barely log into that account so i wasn't able to verify if everything was done right, after that i received daily screenshot of commission being done. From the 11th February on, i received daily screenshot of the resin spent but the amount of resin spent didn't amount to 160 every day which is include in the maintenance service i bought.

and BTW i did this day commission i didn't miss it

 

[Purple Girl]

I have bought this service the 2nd February which includes raising Battle Pass. It wasn't done thoroughly for several days. I don't know why i have to ask for raising battle pass if it's already include in what i paid.



I was not aware this didn't include getting the keys for the shrines, it's misleading that i have to ask.



I would like to add the whole discussion that was cropped also, claiming that the daily commission were done which it wasn't after i checked in. Before that day i barely log into that account so i wasn't able to verify if everything was done right, after that i received daily screenshot of commission being done. From the 11th February on, i received daily screenshot of the resin spent but the amount of resin spent didn't amount to 160 every day which is include in the maintenance service i bought.

WHY would i do the resin and just 1 commission and skip the other 3 PS its easier way easier to do the daily more than the bosses i had to ask my friends to help every day to farm you mats cus the acc is v-weak and couldn't use it cus the cheat increased the AR with out even playing so the enemies are stronger than the characters so i did the first ascension for free so i can play with ur acc ~!!! when u told me its not done i immediately went to ur acc and re-do it till now i don't know how is that !! how is the daily didn't respond or how it just marked 1 commission and not the other 3 !! but i did them anyway u didn't miss them !!! from that day i started send u more screenshots to make u fell better and be sure i did my work !! so what's ur problem really !!

 

[Purple Girl]

if u asked once before i would explain the whole thing !! i was waiting till the bug is fixed and then i would hand u the acc with every detail

 

[userH981tos]

One thing appear to be clear to me right now, i was really accurate when i said your service isn't professional and lack of rigor.

I have to ask you something, try to answer properly.

Why do you have and keep couple screenshots of potential hack on my account ? In which purpose ?
And can you explain why and how this is related to my feedback ?

Why are you exposing my e-mail in your screenshot ? It might have been a really important e-mail, my genshin e-mail’s account or more, my PayPal.

I think you are kinda malicious now but maybe i am misunderstanding something ?

 

[Purple Girl]

One thing appear to be clear to me right now, i was really accurate when i said your service isn't professional and lack of rigor.

I have to ask you something, try to answer properly.

Why do you have and keep couple screenshots of potential hack on my account ? In which purpose ?
And can you explain why and how this is related to my feedback ?

Why are you exposing my e-mail in your screenshot ? It might have been a really important e-mail, my genshin e-mail’s account or more, my PayPal.

I think you are kinda malicious now but maybe i am misunderstanding something ?

I didn't expoe anything on purpose am just making things clear so you don't come and say it's not your acc or something
hack screenshots was taken cus it was very i had to ask to make sure what is that!!! I asked my pro friend ( cropped ur id btw when i asked him ) and even if i took screenshots to clear my situation if something happend its all my right ¡!! U can see what u r doing so clearly it would be right

Second you have to talk in a respectful way with me !!!!
If you didn't like my service so much why u kept thanking me and talking about the renewal till few days ago and do this whole Scene few days before ur subscription ends???

Idk why would anyone do what u r doing!!! I worked trippel effort than i should do to help you !!!

 

[Purple Girl]

@EpicNPC CM could you please look at this ,, this is a false feedback effected my rep

 

[EpicNPC CM]

Dispute and Feedback Dispute Changes
Epicnpc will no longer review disputes if one of these three Trade Guardian options is not used. There will be 2 types of disputes that can be opened.

1. Trade Guardian dispute - If TG was used, we will fully investigate as normal.
2. Scam Review - If TG was not used, only an account review will be conducted on the accused's account. We will check if they're a known scammer, previously banned member or have been accused of scams on other sites. They will then either be banned or not. An investigation into the dispute will not be conducted.

 

[Purple Girl]

Dispute and Feedback Dispute Changes
Epicnpc will no longer review disputes if one of these three Trade Guardian options is not used. There will be 2 types of disputes that can be opened.

1. Trade Guardian dispute - If TG was used, we will fully investigate as normal.
2. Scam Review - If TG was not used, only an account review will be conducted on the accused's account. We will check if they're a known scammer, previously banned member or have been accused of scams on other sites. They will then either be banned or not. An investigation into the dispute will not be conducted.

am trying to solve a false feedback it effected my rep and my rating with no reason and idk why he did that !! i wrote a post with all evidences that this is a false feedback and i only need help to solve this >> @EpicNPC CM .. so what can i do now is it ok that i have a negative false feedback that effected my rep and rating ' please try to help me

 

[Purple Girl]

i don't know how is it that anyone can write anything about someone and even when it's a lie there is nothing to do with it i really would appreciate if anyone helped cus that's just not fair to have a negative feedback when i truly worked v- hard and that's what i get

 

[EpicNPC CM]

I'm sorry but at this time I dont see any reason as to why we would remove the feedback

 

[Purple Girl]

I'm sorry but at this time I dont see any reason as to why we would remove the feedback

in the rules i can't do anything after 30 days ,, maybe you don't genshin so you can't see it from my perspective ,, he actually lied about everything in the feedback i did tribble the work i should do and at the end of his subscription he did that false feedback without even talking to me and complain about anything !! please could you please invite any mod that play genshin he could explain the whole thing better than me ?
i got every evidence that this is a false feedback and it effected my rep and rate
i know in the rules he should at least talk to me but he did that hours after thanking me for my work !! and said that i didn't my work for weeks >> i don't mean anything all respect to you and your site but if any genshin booster can see that this is not fair i got false feedback while i did my job more than perfect and more than i should do to help him with his acc

please just take sometime to see the evidence again or at least get a mod to review them ,, i know you have alot of work to do and that is more load for you but please just try to help

 

[userH981tos]

Now what exactly are you trying to do by asking to involve other person in our dispute ? They have nothing to do in this case.

From the beginning to the end you are going on the same path... you are just blaming me, trying to depreciate me in turning everything in your favor at all cost.

 

[Purple Girl]

So is it fair for me to work almost month and that what i get??? So anyone cango and write anything about anyone and even if he is lying and effects my rep and rate i can't do anything about that?? How is that possible that's not fair for me at all now am afraid to work for ppl and they come and lie about their feedback like him !!

 

[userH981tos]

Negative reviews are written because a consumer has a bad experience with a product or service. And i can't say my experience is increasing in the positive way at the moment.

Only staff can view this content.

 

[Purple Girl]

@Kai this shows that the deal is almost done on epic ! by the same guy with the same id and username

 

[EpicNPC CM]

Negative reviews are written because a consumer has a bad experience with a product or service. And i can't say my experience is increasing in the positive way at the moment.

And this is why I dont see any reason to remove the feedback. We can remove any slanderous statements/lies in the feedback, but in the end it appears your customer was unhappy for a valid reason. You could always attempt to compensate them in some way to get them to want to change the feedback & feel better about the experience overall.

 

[Purple Girl]

We can remove any slanderous statements/lies in the feedback, but in the end it appears your customer was unhappy for a valid reason.

To simplify things: The customer's Negative Feedback is claiming that I might have missed one or multiple dailies due to "almost forgetting to do a daily after saying I've already done it " Despite the fact that the daily didn't get missed. Correct?

Well the customer can check for himself if I actually missed any dailies or not by doing the following: Going to the shop --> Crystal Top-up ---> Customer service ----> Then click Record of Primogem Transactions
This should give him a list of all the Primogems that have been collected on his account with dates as long as he shows his UID in the picture.

This should prove the fact that I didn't miss any daily and this is all just a misunderstanding that I'm trying to get resolved...
( the screenshot is from my own account as an example )

 

[userH981tos]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

Did you even read my comment or my answers ?
The feedback wasn't only on this part and i didn't accuse you of not doing my daily commissions after that time.
Also, my opinion on you took a worse turn with that attitude.
As i state previously, you're only blaming me, trying to discredit me and furthermore trying to involve third parties that aren't even evolve on this case. What's that post with my discord by the way ?
You choose to ignore every questions that could lead you to put you in a bad position and you're not talking to me in your answers. You have been unpleasant and rude towards me.
You seem to forgot i paid 35 + 40 USD to do a service that wasn't done thoroughly.
I am extremely disappointed, i'm also angry and i don't find my feedback was an overstatement.

 

[Purple Girl]

"I paid for a 100% Mondstadt exploration who was done but i am still waiting for the customer support to fix the bugs with progress and one shrine of depth is missing." I'm not sure how is this a negative feedback on me? You said it yourself the Mondstadt exploration bug is something on HoYoverse not on me which I did volunteer and did the ticket on your behalf which I don't even have to do but did it anyway, as for the shrine this is just a miss understanding you didnt ask me about the keys, The booster not having to get the keys themselves is a very common thing in Genshin Boosting which is why I wanted a Genshin admin to look into this because they would have more knowledge

 

[Purple Girl]

"The feedback wasn't only on this part" Yes also mentioned that I didn't use your resin which again doing the process I mentioned before should prove whether I did actually do them or not. "my opinion on you took a worse turn with that attitude" Let me answer this with another question, If you had an issue with my service why didn't you try to resolve it with me first / asking for compensation before going straight to the website? We could've worked out something together especially after me asking you over and over if there is something else I can do / is everything okay? You said I lack rigor and professionalism. Even tho I asked you multiple times if you were happy with the service and you answered that you were happy "you're only blaming me, trying to discredit me and furthermore trying to involve third parties that aren't even evolve on this case." This isn't soo much about discrediting you as a person but more so trying to prove my innocence that I did do my job as requested. Involving third parties was just me asking for a fair unbiased eye that has more knowledge about the game and can take a look at all the facts presented and do a fair judgement with their background knowledge about the game.

 

[Purple Girl]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

"You choose to ignore every questions that could lead you to put you in a bad position and you're not talking to me in your answers" Here I'm talking to you right now, can you please state your questions 1 by 1 and be clear about them so I can answer them?
"You have been unpleasant and rude towards me." I want you to take a moment to look at my POV, You've come to me and paid me to do a service and I did the service then you accused me of stealing/ lying, while I have tried my best to make sure you as my customer is happy to the best of my ability by asking you if there is anything more and you saying nothing other than being happy with the service.
then procced to go on the website and give my business a negative feedback before discussing with me that you're unhappy, well knowing that the feedback will affect my business forever, I'll admit I wasn't the most nice person afterwards but that's just because I tried being nice to you and went ahead and back stabbed me so I hope you can also see why I'm upset.

" What's with my discord " This is basically to backup my claims whether its me asking you if everything is okay or me being nice to you etc.

 

[Purple Girl]

"You seem to forgot i paid 35 + 40 USD to do a service that wasn't done thoroughly. I am extremely disappointed, i'm also angry and i don't find my feedback was an overstatement." Let me debunk your feedback "You mentioned that you caught me red handed not doing the resin or using 160 resin " I don't have to proof if I did or not, you can check for yourself by the process I mentioned before but just incase here it is again shop --> Crystal Top-up ---> Customer service ----> Then click Record of Primogem ( there should be an option to also show you your resin ) as for the events you can see the screenshots before that i did do the events

 

[Purple Girl]

"ascend for 4 characters, they used my dust of azoth without asking if I am ok with that."
I simply just didn't use them if you can prove that I did use them, then go ahead post a picture of before and after the boosting or whatever it is you have as proof that I did use them. "This service is unfortunately not professional, they lied to me a couple time and it lack of rigor." I touched on this above but simply I didn't lie it was a miss understanding and I tried to remain as professional as possible and asked you many times if there is anything wrong and you answered no so I don't know what you expect from me

 

[userH981tos]

"I paid for a 100% Mondstadt exploration who was done but i am still waiting for the customer support to fix the bugs with progress and one shrine of depth is missing." I'm not sure how is this a negative feedback on me? You said it yourself the Mondstadt exploration bug is something on HoYoverse not on me which I did volunteer and did the ticket on your behalf which I don't even have to do but did it anyway, as for the shrine this is just a miss understanding you didnt ask me about the keys, The booster not having to get the keys themselves is a very common thing in Genshin Boosting which is why I wanted a Genshin admin to look into this because they would have more knowledge

The exploration part on Mondstadt wasn't a critique. For the Shrine of depth, i believe it would have been more judicious to have a disclaimer on your advertising page that it was necessary to give you all the keys beforehand. And i think you can answer my questions by yourself.

"The feedback wasn't only on this part" Yes also mentioned that I didn't use your resin which again doing the process I mentioned before should prove whether I did actually do them or not. "my opinion on you took a worse turn with that attitude" Let me answer this with another question, If you had an issue with my service why didn't you try to resolve it with me first / asking for compensation before going straight to the website? We could've worked out something together especially after me asking you over and over if there is something else I can do / is everything okay? You said I lack rigor and professionalism. Even tho I asked you multiple times if you were happy with the service and you answered that you were happy "you're only blaming me, trying to discredit me and furthermore trying to involve third parties that aren't even evolve on this case." This isn't soo much about discrediting you as a person but more so trying to prove my innocence that I did do my job as requested. Involving third parties was just me asking for a fair unbiased eye that has more knowledge about the game and can take a look at all the facts presented and do a fair judgement with their background knowledge about the game.

For the same reason that you didn't come talk to me firsthand after you saw my feedback and immediately create a thread, i believe.
Again i believe you can express by yourself.

"You choose to ignore every questions that could lead you to put you in a bad position and you're not talking to me in your answers" Here I'm talking to you right now, can you please state your questions 1 by 1 and be clear about them so I can answer them?
"You have been unpleasant and rude towards me." I want you to take a moment to look at my POV, You've come to me and paid me to do a service and I did the service then you accused me of stealing/ lying, while I have tried my best to make sure you as my customer is happy to the best of my ability by asking you if there is anything more and you saying nothing other than being happy with the service.
then procced to go on the website and give my business a negative feedback before discussing with me that you're unhappy, well knowing that the feedback will affect my business forever, I'll admit I wasn't the most nice person afterwards but that's just because I tried being nice to you and went ahead and back stabbed me so I hope you can also see why I'm upset.

I don't see how being unpleasant we can proceed forward and as far as i know you are the author of this thread no ? Let's consider that, after you saw my bad comments you would have come talk to me to find a solution, we wouldn't have come to this point.

"You seem to forgot i paid 35 + 40 USD to do a service that wasn't done thoroughly. I am extremely disappointed, i'm also angry and i don't find my feedback was an overstatement." Let me debunk your feedback "You mentioned that you caught me red handed not doing the resin or using 160 resin " I don't have to proof if I did or not, you can check for yourself by the process I mentioned before but just incase here it is again shop --> Crystal Top-up ---> Customer service ----> Then click Record of Primogem ( there should be an option to also show you your resin ) as for the events you can see the screenshots before that i did do the events

On the first screenshot we can tell that the 2nd and 3rd February, no resin was used, the 4th it was me who transformed the resin into condensed. Next the 16th we have 130 resin used, the 20th we have 120 resin used and also the 24. There was other day where the amount doesn't add up since i did sometime connect and when i saw that the resin wasn't used yet i created 1 condensed resin.

"ascend for 4 characters, they used my dust of azoth without asking if I am ok with that."
I simply just didn't use them if you can prove that I did use them, then go ahead post a picture of before and after the boosting or whatever it is you have as proof that I did use them. "This service is unfortunately not professional, they lied to me a couple time and it lack of rigor." I touched on this above but simply I didn't lie it was a miss understanding and I tried to remain as professional as possible and asked you many times if there is anything wrong and you answered no so I don't know what you expect from me

Fine, since i don't have any solid proof for this, i'm willing to admit that i maybe had some doubt about this subject

You're not talking about my lvl 28 Battle Pass, even if there wasn't the whole period it should have been much higher since all of the event was done, there was 22 days spread on a bit more than 3 weeks to upgrade it and even if it couldn't have been maxed, there's no way that it was only at this level if everything was done right.

 

[Purple Girl]

I think we both keep repeating the whole thing again and again .. i answered every question u have asked in points before.. without any solution..

I tried to offer you to do what you want to make you satisfied to fix this you just wanted me to say am wrong ..
About the resin . You kept login into the acc while you shouldn't go and play ( daily and resin * because you bought an account mantinance ) but i didn't want to bother you.. actually crafting the resin makes my work harder because you shouldn't craft without telling me you did i only see that the resin isn't full so you made me login twice
And you asked for ascension so crafting the resin makes it useless for me because bosses doesn't use condensed resin so u actually made my work harder

You have to come and talk to me whenever u r not satisfied.. when you told me it's the end for my work i kept asking you if there's anything wrong but you didn't answer

I can do the maintenance anytime during the day so when u logged in and assumed i didn't do the work and do it i gave you extra day regardless it's not my fault and u didn't ask but i did it anyway

About the bp it's the better than expected from ur acc .. ur acc was more than 40 Ar so i expected more from it ( i didn't know it was reached by cheating app)


I think the whole thing was miscommunication so .
I only want to fix this so lets try to.

 

[userH981tos]

I have nothing else to say right now.

I wish to ask for a refund of services who were not been finished. And i don't want to let someone connect to my account anymore.

1 week of maintenance + ascend 5 x2, if we refer to your price it’s a total of 14$.

 

[Purple Girl]

I have nothing else to say right now.

I wish to ask for a refund of services who were not been finished. And i don't want to let someone connect to my account anymore.

1 week of maintenance + ascend 5 x2, if we refer to your price it’s a total of 14$.

I have finished character ascension you paid for lvl 80 and i already collected mats that would help you in lvl 90 bosses mats and blossoms etc.. ( the only left mats is crystal chunks for 2 character not all characters * ) that would been finished the same day you stopped the work and i already finished 2 characters to lvl 80
so the only refund for the service is 7 days maintenance = 6 $
( 35 $ maintenance with events that i already done so 25 $ maintenance without events ( daily and resin spend ) / 25 ÷ 30 days = 5.83$ almost 6 $

( The maintenance started on 2/2 .. i added extra day for the day you played so ur subscription ends on 3/3 )
And 1 dollar for the chunks for 2 characters ( although i crafted more mats than u asked for but np )

But you have make sure u remove your feedback for sure

 

[userH981tos]

I think you don't get it, i have enough of you and your lies.
This is no negociable.

 

[Purple Girl]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

@EpicNPC CM i think i did more than enough.. now i have to give him money i already finished the job for !!
He talked to me on discord and said he only want me to said am wrong so he can get any proof to use against me .. he stopped the job 7 days before the subscription ends and it's not my fault but i agreed to refund this week to solve this problem but he doesn't want this to finish in a fair way

 

[Purple Girl]

@EpicNPC CM This is not the first time for him o insult me and this is against the rules so i need a fair solution for this situation please not i worked v. Hard and he effected my rep and rating with his false feedback and now trying to get refund for work i already did

 

[Purple Girl]

Here is another proof i finished ascension for 2 characters to lvl 80 (what he asked for )
And the other 2 were about to be finished the day he stopped work
I even mentioned that i got mats to help him in lvl 90 and he thanked me

I was planning what to do next to help him more .. he literally has nothing to say of prove he just keep insulating me and want to get refund for work i already did and did it in the hardest way due to his acc is very weak and reached almost high level with cheating so it's nearly in playable

 

[userH981tos]

I am now absolutely sure of one thing, you deserve to have a bad feedback from me. I refuse to believe that the fact i'm showing you gratitude could be used as an argument to justify your actions. If i had to complain or ask so that things had to be done then it only further proves that it wasn't a good service. The management and the treatment of my issue has been horrible. This whole experience was abominable that i wouldn't recommend to anyone else.

But maybe i'm wrong since the beginning and i can't express my part of the experience really well.

@EpicNPC CM I wish to defer to your neutral and fair judgment as well.

 

[Purple Girl]

-If i really deserve a bad feedback why did you give me a positive feedback almost 3 days from subscription? If you say u were wrong so why would us believe ur feedback anyways? So u use feedback button in a very bad way.

-am not using anything against you am just showing that ur feedbacks are not accurate and without any proof.

-now am a booster that do you a service so how would i know that u r good with it or have some issues unless u say it clearly??

-you don't have to recommend me to anyone thanks for that i already have customers that appreciate me and my services and no one ever complained i even had 5 positive feedbacks after ur false one

@EpicNPC CM i wish to defer to ur fair judgment as well i already proved everything with evidence that i did more than my best to help him

I will never take money that's not my right or i don't deserve. i even gave him 1 day for the day he played although it's not my fault and he didn't ask for but I did it anyway.

Am open to refund the 1 week he stopped the work in. and the crystal chunks that don't even deserve the 1 dollar. ( It would be finished the day he stopped work ) but he wants to refund 14 dollars for service i already did so that's not fair
(Everything with proofs in screenshots above )

 

[EpicNPC]

I'm sorry, we do not investigate feedback disputes unless one of the Trade Guardian services was used as the CM stated previously.

This dispute has been closed.

 

[Purple Girl]

Am open to resolve it to finish that whole problem as long as this false feedback affects my reputation

*And i already contacted him to solve this* to send him the 14$ he asked for

 

[EpicNPC CM]

@userH981tos purple girl wants to resolve.

 

[userH981tos]

And i am up to accept the 14$ refund as a compensation for all this bad experience but as i told them in MP i have little time for myself this week

 

[Purple Girl]

And i am up to accept the 14$ refund as a compensation for all this bad experience but as i told them in MP i have little time for myself this week

great, please send me ur paypal e-mail and i will give you the 14$

 

[Purple Girl]

@userH981tos purple girl wants to resolve.

Done i send 15$ so he gets 14$ net i have problem with my acc so i send from ( [email protected] ) but he gets 13.89 anyways

 

[userH981tos]

Can you please not leak everything of me

 

[userH981tos]

They didn't use friend&family