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Information
######################
Purchase Date: 11 February 2020 (estimated 5:55PM)
Date the problem began: 14 April 2020
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: Xsan#2605
Your Instant Messenger ID: Dyoneus#0001
Other information:
You can always request me for the video recorded of our full conversation.
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/sea-find-your-account.1550928/
Approximate value of property: $154.79 USD
Was Trade Guardian used?: No
If yes, what is the Trade Guardian ID?
What is the dispute about?
1. Purchased account from Sanz which he gotten from another platform. (Used Paypal G&S)
2. After my payment was made, Sanz told me to wait as he is looking for a middleman service.
3. Sanz said that after he logged in to the account, there was a Google Play account linked to it and contacted his seller about it. (Sanz mentioned it was only MiHoYo login method before the payment, I was fine about the Google Play account linked since that Google Play account is also provided)
3. His seller provided the supposed Google Play account that was linked. Sanz "checks" the account, then proceeds to give me all the account details. I've changed the gmail password and secure it with 2nd auth and recovery.
4. 2 months later, I noticed a reduction of my game currency. I grew suspicion that someone had accessed my account and I went on to check, I requested a password change through my email that I have linked and that's when I noticed a problem. The Google Play account that I received, did not have any data to it. I was even prompted to create a Google Play gamer ID. (Mostly I used MiHoYo as my game login method and never touched Google Play login)
5. I contacted Sanz about this and asked if he have checked the google play account that was given, is linked to the account and he said that he have checked and "never missed it".
6. Sanz came back to me with his seller's reply that the account 'gmail had already delete access to this game' If that's the case then why was I given a dummy Google Play account and not told that the gmail does not have access before and after payment was done? Sanz then proceeds to push the blame on me asking me why have I not checked the account when it's his responsibility to fully secure the account before giving it to the buyer as forum rule states.
7. Disappointingly, Sanz came up with such reason that he had "a lot of transactions" at that time so he wasn't able to check the login, which contradicts to what he said previously. Quantity over quality? Or a massive security flaw in service?
8. Sanz got back to me saying that the seller said he had given the right email and it's impossible to get login access. Now if I was given the right gmail, why was I prompted to create a Gamer ID which have no game data or link to the game whatsoever? (Please take note that in the game, changing of Google Play account linked is *impossible*, the only possible changes are phone number and email)
9. Sanz said hes only able to assist me and refund if the dispute with his off-site middleman service is valid and he needed me to provide him proof.
10. MM got back to Sanz saying that "the buyer confirms without checking carefully" so ultimately, he can't be refunded. He contacted the seller if he could give refund but seller decline because the money is already gone.
11. I've reiterated that as a seller, he should have fully secured the account in the first place. Sanz mentioned that the epicnpc forum rules does not apply to him because the account is not under his possession and he only opened a service. (In this sentence, I've figured I'd ask you epicnpc mod if what he said is true)
Other details / notes:
Please take note that I did not rush him during the transaction of the account so his point where he said he had a lot of transaction going on at that time is invalid.
Unfortunately, I have too many insecurities of the account that was I given now. Did I get what I paid for? Don't think so, since the original user of the account can always login via Google Play and request to change phone number, email or the MiHoYo password whenever he/she feels like it. If possible, I would refund but it would not be worth to return the account since I have pulled a character with it's own signature weapon, increasing its value.
I've looked for methods to find out the date of the gmail date of creation since I couldn't find the first intiation gmail message when you first register the account. Using Google API V3 Get (Unsure if accurate) It was shown that the account was created on the 11 February 2020 10:28AM whereas I purchased the account from Sanz at 11 February 2020 estimated 5:55PM so this is kind of suspicious.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Conversations are in order
Payment Screenshots (make sure the accused email is visible):
PayPal receipt:
Other proof:
Date of Creation: Sanz's middleman response:
######################
Purchase Date: 11 February 2020 (estimated 5:55PM)
Date the problem began: 14 April 2020
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: Xsan#2605
Your Instant Messenger ID: Dyoneus#0001
Other information:
You can always request me for the video recorded of our full conversation.
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/sea-find-your-account.1550928/
Approximate value of property: $154.79 USD
Was Trade Guardian used?: No
If yes, what is the Trade Guardian ID?
What is the dispute about?
1. Purchased account from Sanz which he gotten from another platform. (Used Paypal G&S)
2. After my payment was made, Sanz told me to wait as he is looking for a middleman service.
3. Sanz said that after he logged in to the account, there was a Google Play account linked to it and contacted his seller about it. (Sanz mentioned it was only MiHoYo login method before the payment, I was fine about the Google Play account linked since that Google Play account is also provided)
3. His seller provided the supposed Google Play account that was linked. Sanz "checks" the account, then proceeds to give me all the account details. I've changed the gmail password and secure it with 2nd auth and recovery.
4. 2 months later, I noticed a reduction of my game currency. I grew suspicion that someone had accessed my account and I went on to check, I requested a password change through my email that I have linked and that's when I noticed a problem. The Google Play account that I received, did not have any data to it. I was even prompted to create a Google Play gamer ID. (Mostly I used MiHoYo as my game login method and never touched Google Play login)
5. I contacted Sanz about this and asked if he have checked the google play account that was given, is linked to the account and he said that he have checked and "never missed it".
6. Sanz came back to me with his seller's reply that the account 'gmail had already delete access to this game' If that's the case then why was I given a dummy Google Play account and not told that the gmail does not have access before and after payment was done? Sanz then proceeds to push the blame on me asking me why have I not checked the account when it's his responsibility to fully secure the account before giving it to the buyer as forum rule states.
7. Disappointingly, Sanz came up with such reason that he had "a lot of transactions" at that time so he wasn't able to check the login, which contradicts to what he said previously. Quantity over quality? Or a massive security flaw in service?
8. Sanz got back to me saying that the seller said he had given the right email and it's impossible to get login access. Now if I was given the right gmail, why was I prompted to create a Gamer ID which have no game data or link to the game whatsoever? (Please take note that in the game, changing of Google Play account linked is *impossible*, the only possible changes are phone number and email)
9. Sanz said hes only able to assist me and refund if the dispute with his off-site middleman service is valid and he needed me to provide him proof.
10. MM got back to Sanz saying that "the buyer confirms without checking carefully" so ultimately, he can't be refunded. He contacted the seller if he could give refund but seller decline because the money is already gone.
11. I've reiterated that as a seller, he should have fully secured the account in the first place. Sanz mentioned that the epicnpc forum rules does not apply to him because the account is not under his possession and he only opened a service. (In this sentence, I've figured I'd ask you epicnpc mod if what he said is true)
Other details / notes:
Please take note that I did not rush him during the transaction of the account so his point where he said he had a lot of transaction going on at that time is invalid.
Unfortunately, I have too many insecurities of the account that was I given now. Did I get what I paid for? Don't think so, since the original user of the account can always login via Google Play and request to change phone number, email or the MiHoYo password whenever he/she feels like it. If possible, I would refund but it would not be worth to return the account since I have pulled a character with it's own signature weapon, increasing its value.
I've looked for methods to find out the date of the gmail date of creation since I couldn't find the first intiation gmail message when you first register the account. Using Google API V3 Get (Unsure if accurate) It was shown that the account was created on the 11 February 2020 10:28AM whereas I purchased the account from Sanz at 11 February 2020 estimated 5:55PM so this is kind of suspicious.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Conversations are in order
Payment Screenshots (make sure the accused email is visible):
PayPal receipt:
Other proof:
Date of Creation: Sanz's middleman response:
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