- Dispute Against
- bean2105
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: 1 September 2022 (Date that the transaction took place)
Date the problem began: 3 September 2022
Method of Contact Used (chat program): MM Transaction page (very small amount of writing in Discord)
Instant Messenger username of the person you're accusing: Dang Nguyen Do Huu (Info from PayPal)
Your Instant Messenger ID: popcorn1 (on this site. mvw#9836 on Discord)
Other information:
DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/chat/?type=tg&group=2588769
Approximate value of property: $680.00 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? Transaction #63935
What is the dispute about? The buyer purchased my AFK Arena account through TradeGuardian (Middleman). The traansaction went fine, but then afterwards he opened a case through PayPal saying he never received the product. I submitted all the screenshots of all transactions to PayPal on 3 September, but earlier today PayPal notified me that they have ruled in favour of the buyer, and refunded the full $680 USD to him.
Other details / notes: Refer transaction screens.
Proof
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You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username): Attached (refer PDF)
Payment Screenshots (make sure the accused email is visible): Attached (refer PayPal screens)
Other proof: Attached
Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) N/A - He was the buyer.
What account information did the seller provide you at the time of sale? (ID, SQA, etc) None, MM did not require, but he did complete his paypal details in the MM Transaction window.
How long did you have the account before it was recalled? N/A - I was the seller.
If you have a support ticket about this recall, please post screenshots of it. N/A - I was the seller.
(you can use the HIDE tag so the images are not publicly available to everyone)
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If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: 1 September 2022 (Date that the transaction took place)
Date the problem began: 3 September 2022
Method of Contact Used (chat program): MM Transaction page (very small amount of writing in Discord)
Instant Messenger username of the person you're accusing: Dang Nguyen Do Huu (Info from PayPal)
Your Instant Messenger ID: popcorn1 (on this site. mvw#9836 on Discord)
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/chat/?type=tg&group=2588769
Approximate value of property: $680.00 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? Transaction #63935
What is the dispute about? The buyer purchased my AFK Arena account through TradeGuardian (Middleman). The traansaction went fine, but then afterwards he opened a case through PayPal saying he never received the product. I submitted all the screenshots of all transactions to PayPal on 3 September, but earlier today PayPal notified me that they have ruled in favour of the buyer, and refunded the full $680 USD to him.
Other details / notes: Refer transaction screens.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username): Attached (refer PDF)
Payment Screenshots (make sure the accused email is visible): Attached (refer PayPal screens)
Other proof: Attached
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof) N/A - He was the buyer.
What account information did the seller provide you at the time of sale? (ID, SQA, etc) None, MM did not require, but he did complete his paypal details in the MM Transaction window.
How long did you have the account before it was recalled? N/A - I was the seller.
If you have a support ticket about this recall, please post screenshots of it. N/A - I was the seller.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
