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Information
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Purchase Date: February 2, 2022
Date the problem began: February 2, 2022
Method of Contact Used (chat program): EpicNPC, Discord
Instant Messenger username of the person you're accusing: rathas#0966
Your Instant Messenger ID: Pirater#4871
Other information: The seller name is Dalkimoon: https://www.epicnpc.com/members/dalkimoon.1477815/
DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/wts...idend-lot-of-limited-42k-crystals-60.2157619/
Approximate value of property: $60.00 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? 53485
What is the dispute about? The seller changed the account login information and sold it to another person. From the transaction thread, you can see I left feedback after receiving the account, and then a few hours later another person leave feedback saying they got the account as well. The other person changed the login details of the account and now I cannot login to the account. I would like a refund since I barely get to play the account.
Other details / notes:
Proof
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You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof: Cannot login to account
Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: February 2, 2022
Date the problem began: February 2, 2022
Method of Contact Used (chat program): EpicNPC, Discord
Instant Messenger username of the person you're accusing: rathas#0966
Your Instant Messenger ID: Pirater#4871
Other information: The seller name is Dalkimoon: https://www.epicnpc.com/members/dalkimoon.1477815/
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/wts...idend-lot-of-limited-42k-crystals-60.2157619/
Approximate value of property: $60.00 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? 53485
What is the dispute about? The seller changed the account login information and sold it to another person. From the transaction thread, you can see I left feedback after receiving the account, and then a few hours later another person leave feedback saying they got the account as well. The other person changed the login details of the account and now I cannot login to the account. I would like a refund since I barely get to play the account.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof: Cannot login to account
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
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