- Dispute Against
- ThePainOfFire
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Copy and paste the following template into your new thread:
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Information
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Purchase Date: 22/10/20
Date the problem begain: 26/10/20
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Kayntv#1495
Your Instant Messenger ID: Albiore#6542
Other information:
DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/eu-wizard-61-lvl-286-ap-pen-weapon.1725560/
Approximate value of property: $771 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? Angel
What is the dispute about?
A few days after purchasing the account, I cannot enter the email associated with the BDO account and in the afternoon they change the BDO password. I talk to the seller and he tells me that he will help me get it back, but he doesn't answer.
Other details / notes:
Proof
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You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
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If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
----------------------------------------------------------------------------------------
Information
######################
Purchase Date: 22/10/20
Date the problem begain: 26/10/20
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: [not the display name, must be real username] Kayntv#1495
Your Instant Messenger ID: Albiore#6542
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/eu-wizard-61-lvl-286-ap-pen-weapon.1725560/
Approximate value of property: $771 USD
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? Angel
What is the dispute about?
A few days after purchasing the account, I cannot enter the email associated with the BDO account and in the afternoon they change the BDO password. I talk to the seller and he tells me that he will help me get it back, but he doesn't answer.
Other details / notes:
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
Anyway, I'll give you until November 12th.
