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$600 worth Steam Account Recalls after less than one month of purchase...

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Dispute Type
Scam Accusation
Country
Hong Kong
Multiple Accounts
0
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: March 27th, 2022
Date the problem began: April 19th, 2022
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: Homeland#7979 later changed to Evernore#7979 (discord)/ Tung Tran @cputung (Paypal)/ Barochan (epicnpc)

https://www.epicnpc.com/members/barochan.962528/


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Your Instant Messenger ID: Nosoul#7186 (discord)

Other information:

I purchased the account with Barochan on March 27th, I trusted him because he has a pretty good reputation on this website.
https://www.epicnpc.com/threads/na-akkan-sorc-1393-ilvl-6-alt-4-on-t3-platinum-pack.2192043/

Everything went well and I started playing every day since then. I have set up changes on everything on steam, emails/ phone numbers/and the steam authenticator app together with him during the transaction.
Until April 19th (2 days ago), I received the below SMS message from steam. Someone got the account back, and I could not log in anymore.
In the meantime, I never shared the account with anyone else, not even logged out once. I have played more than 300 hours during that period of time.

I immediately contacted Barochan, and he responded and has been nice trying to help, later admitted that the account he sold to me was purchased from somebody else, and there's nothing he can do with it now.
Even though the seller is nice and trying to help, up until right now I am still the one losing $600 dollars and the account, and he is unable to find the original owner,
He actually got annoyed lately, because I said I am going to report him if the issue is not going to be resolved anytime soon.
(It's unlucky that things happened to him, but I am the one who lost everything, and he still got my money, no refund.)

Barochan has sold a lot of the accounts that he got from somebody else. Nobody should be selling anything if they can not be responsible for what they sell.
I have reported the scam to Paypal in regard to the issue, sadly and always Paypal refused to do anything about that, and put the $600 on hold due to investigation for a bit on Barochan's Paypal's account.
Pretty sure he gets the on-hold money back already.

SIDE Note:
I never get the original email linked to the steam account, because there's a security issue blocking any new location login by Google. We couldn't figure that out.
At the time I figured that Steam is still linked to the original email, I told Barochan to look it up for me and see if we can get back the account by changing its password.
But in less than 5 mins we working on it, and "someone" changed the email immediately. This is very awkward the original owner can react that quickly.


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DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread):
Approximate value of property: ~$600 USD
Was Trade Guardian used? NO
If yes, what is the Trade Guardian ID?

What is the dispute about?

As mentioned above.

Other details / notes:


Proof
######################
You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):

I am sorry, it's a long chat history
Only staff can view this content.

Payment Screenshots (make sure the accused email is visible):

1650432999867.jpeg

Only staff can view this content.

Other proof:


Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

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Did the seller say he's the original owner? (provide proof)

He did not, but during our conversation, it felt like he is the original owner, especially mentioned he has the original email, and mentioned everything is hand-played (no bots involved)

What account information did the seller provide you at the time of sale? (ID, SQA, etc)

He provided me with everything needed to change Steam's login information.
Original email of the Steam account he also gave that to me, but due to security reason I am not able to log in from my place even with a VPN.
He did not provide his ID, or purchasing record or anything else. Steam needed the purchased information to restore an account.


How long did you have the account before it was recalled?

A little bit less than one month

If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/600-worth-steam-account-recalls-after-less-than-one-month-of-purchase.2210570/
  • I'm here, and I really don't have much time to check mail regularly.

  • In this case I would like to say: our transaction is completed. I gave 1st email to the buyer, the problem here is that he can't log in for some reason. Idk, but by then he had changed his mail, phone number, security...

  • during time he used, I'm not sure what's wrong with it, no one can claim this error is mine. As the title in epic site, I'm not saying I'm the owner of this account, I'm just saying I have the email, and I've provided it to the buyer.

  • He can leave bad feedback on me, which is normal for buyers. he said me scammer, no im not.

  • *** Sorry for my English is not good, I hope you can read and understand.
 
If you didn't do it, then the person you purchased the account from recalls the account.
You as the seller should be responsible either way. And I never said anything about you being the scammer.

Someone recalls the account, and it's a very easy thing to do, doesn't matter you gave me everything.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/600-worth-steam-account-recalls-after-less-than-one-month-of-purchase.2210570/
No im not, but i think not matter. I gave the buyer all information, include 1st mail.
 
WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.
Banned - Failed to resolve - https://www.epicnpc.com/threads/600-worth-steam-account-recalls-after-less-than-one-month-of-purchase.2210570/
Is it matter. Can you post who is the original owner? Anyone from here?
No, hes from my country, through facebook bro
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/600-worth-steam-account-recalls-after-less-than-one-month-of-purchase.2210570/
I'm trying to contact with him, but it seems difficult for him to answer. I am trying to recover that account by using 1st mail. I think the buyer should also find a way to log into that email.
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
I'm trying to contact with him, but it seems difficult for him to answer. I am trying to recover that account by using 1st mail. I think the buyer should also find a way to log into that email.

I contacted steam support already in about one week ago, I attached a screenshot of what steam support needed from me in order to recover the account.
In the meantime, the original owner already changed his steam email to another email, me and the seller found that already in our earlier discord conversation when we tried to get back the account with the original email if you remember.

That was when the time I noticed the original owner switched the account back to the original email, but while we were doing the password change he changed his receiving email to a new one.
(The conversation is at the very bottom of the conversation log I attached in post #1)

I really hope the "original email" can do something in case like this.

The reason why the Gmail is blocking new access is probably because it was newly created, and also attempted to do password changes too many times in a short period of time.
Yes you gave me the password and everything, but there's just no way for me to log in, I really don't hope to bother anyone if I am able to finish by myself, but I just can't log in, I even tried logging with VPN's location in Vietnam and that didn't work either.

I really hope this will get resolved anytime soon, you are a good person and so do I. I trusted you, and I paid you first, even with friends and family.
We do need your help to find the other person, he has been playing since actively after he gets back the account.
 

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