-1 Rep from unknown person

[Vokia]

Got a negative one from a unknown person

http://www.epicnpc.com/itrader_detail.php?ir=507113&u=317852

Please remove it. Or if he really traded with us, we need to know who is him.

Thank you

 

[doomedtofail]

notified to respond here

 

[EpicNPC]

I see no PMs, no chat and no posts from him in your threads. He has to show proof he bought something from you or feedback will be removed in 48 hrs.

 

[EpicNPC]

both have been removed.

 

[EpicNPC]

reopening, proof of payment has been received.

http://i.imgur.com/z9F8pto.png

Skype chat and profile username will be posted soon by the members that gave the negative.

 

[EpicNPC]

vokia has been notified.

 

[dubplay]

Hi, just managed to get 5 replies in order to be able to post links, here is the chat history - http://imgur.com/a/tUyaM

 

[Vokia]

i cannot open unknown link to prevent virus

You gave me your paypal email address, [email protected]
I found your transaction.

The account info was sent about 20days ago. If you didn't receive it, I will give you the previous account information to you again.

 

[dubplay]

Nothing was sent, nor received , I do not want an account, I want my money back at this point!

 

[EpicNPC]

Chat logs show Payment was send on Nov 18, contact was made Nov 19 and Vokia said "I'm not sure what happened, can you let me know more clearly" After that Vokia stopped communicating even though duplay continued to try to contacting him for another 4-5 days asking for the info.

Vokia, you must show proof the info was sent. How did you send it? Why did you stop replying to his Skype messages when he clearly told you he didn't receive the account info?

 

[dubplay]

I'd like to add, I still haven't received a refund, having told to receive one about a week ago.

 

[EpicNPC]

Vokia has been email notified.

Vokia, you must show proof the info was sent.
How did you send it?
Why did you stop replying to his Skype messages when he clearly told you he didn't receive the account info?

Verification has been removed and a warning has been added until Vokia resolves this issue.

 

[Vokia]

Payment was sent 10-20days before customer registered on this site. This is why we have no idea who he is.

We sent message to the customer through epicnpc message to talk about refund, but he didn't reply for several days. we don't know why he come here to leave message. This thread is for feedback

We are not certain how we sent info to him. The highest possibility is leagueoftrading or skype or other sites pm.
We didn't receive any skype message from him.

But we think he think he didn't receive account information too because the account is untouched. So we messaged him through epicnpc message to discuss about refund.

We have been waiting for him to reply site message to refund for several days. There is really no reason to scam 10dollars.

 

[Vokia]

We still have no received any reply from the customer. I guess we can only speak here then

I want to ask epicnpc ADM. If we refund this customer now, will this issue be resolved?

 

[dubplay]

You really want to go balls deep in this one, don't you?

- - - Updated - - -

I sent a message 5 days ago.

It's not even about the $10 and you don't seem to acknowledge that. It's about how your service ****ed up, and after a ****ing month, I still haven't received any account or money. That is why I want a refund.

You're lying by saying I haven't sent anything, because i clearly did.

 

[Vokia]

Please chekc your message box. We sent an message several days ago and you have not replied it yet

12-12-2014, 10:57 AM

Re: Who are you? Why you left us a negative feedback without any reason?
ok, we will refund you. I checked your account, it is untouched too. We belive you really deson't received account info by unknown reason

Can you change the feedback into positive one first? You can change it at anytime, so if we scam you, you can change it back at any moment

 

[dubplay]

So you will refund me only if I change my rating?!
The rating is a message to all your future buyers, it shows my experience with you as the seller! You can't make change my rating.

And as I showed, I have sent you a pm saying I want a refund, do I have to reply to the SPECIFIC pm showed by you, in order to get one? You're pathetic, stop playing stupid and give the money back already!

- - - Updated - - -

Ok, I responded, because that was what you so sincerely desired, hope you find eternal peace. Now, I want my money back as I've stated more than 5 ****ing times now!

- - - Updated - - -

I also would like to hear the answers ot the questions the Admin asked -
How did you send it?
Why did you stop replying to his Skype messages when he clearly told you he didn't receive the account info?

 

[Vokia]

Refund has just sent. Question was answered

 

[doomedtofail]

You cannot try to force postive feedback in order to get refund. Also he cannot edit feedback.
I'll leave it up to dubplay if he wants feedback edited or not. I do feel a negative is warranted given situation.

 

[dubplay]

Refund was recieved, confirmed.

 

[EpicNPC]

Thank you for confirming. Since this was resolved, I've removed the neg feedack and will give Vokia the benefit of the doubt and assume this was poor communications.