Wrong negative feedback (there was a misunderstanding)

[aquamagictricks]

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Hello there! According to my previous dispute i decided to create a new one, with all transaction and item delivering proofs
I have a weird situation with my client that bought an account from me.
First of all i dont know why my client getting mad and a little bit panic after purchasing, he bought a dota 2 account from me and noticed, that he can't play ranked games
I explained many times, that you need to add phone number to fix that bug (its actually a real bug, when you click on ranked tab and choose to play ranked you will see something like 0.7 hours played and you need 100 hours played), as soon as phone number is added - ranked will be unlocked and you will see 100/100 hours

Account has 1001 hours, you can play ranked mode without any problems but you need to add a phone number, my customer kept repeating that he cant play and ranked is locked, that i decided to log in account to add a phone number by myself for free, just to help my customer and not disappoint him at all.
I tried 4 different phone numbers, but didnt get any verification codes, maybe something wrong with my phone numbers, or steam client was laggy, and after 4 failed attempts steam blocked that feature, said that we can add a new phone number in 1 week. Usually you can wait around 1 day to try again, you dont need to wait 7 days, but my customer was already mad at me and blocked me
I even offered him another account instead of this one as a replacement, but he refused to take it
I can admit, partially it is my fault cause i tried 4 different numbers and blocked the ability to add it again, but my customer bought an account from me, account is 100% working and ready to play

Proof of the payment received from my customer

Spoiler: Screen

Dota 2 account was delivered using discord instantly after the payment (login, password and codes from my email, account details was changed instantly)

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Spoiler: Conversation screens

Also to solve our problem with my customer i need his answer, he blocked me, im trying to contact him using epicnpc pm but he doesn't answer me
Plese notify him if its possible, thank you!

 

[EpicNPC Mod]

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