Untrue feedback

[DiarieS]

https://www.epicnpc.com/feedback/feedback/730383/view
Good afternoon.
There was a transaction, the client bought the account on April 17
The lot included screenshots, as well as there was a clear description of the account, descriptions of what I sell.
After he asked for a discount, I went to a meeting and did.
We made a deal through Trade Guardian system connected to us intermediary @ARMIK (thanks a lot to him, he helped me out a lot) and we successfully made the deal. The mediator sent him lots of screenshots, to which the buyer replied that all was well.
The buyer got the account and I got my money.
After that, the customer left me positive feedback, it is also listed in the link above.
Passes 2 days since the transaction and the buyer asks for a refund and puts negative feedback, justifying the fact that the account does not have what he wants. Although all the screenshots were in the lot, as well as mediator @ARMIK showed detailed screenshots of the account before handing me the money. The buyer liked everything.
I ask to delete the review due to inconsistency of the claim to me.

 

[ARMIK]

I was middleman of this trade. Images were posted during the trade and buyer I believe agreed to buy it. He sent money abs left good feedback to the seller.

Just make sure the thread description wasn’t misleading then there is no issue.

 

[DiarieS]

@EpicNPC CM

 

[DiarieS]

!bump

 

[DiarieS]

@EpicNPC CM
@EpicNPC

 

[EpicNPC]

Members can give feedback as they see fit, but we don't allow negative without a valid reason. The feedback has been changed to neutral.

 

[DiarieS]

@EpicNPC
Thank you very much.
I agree with your opinion and it suits me completely.
Have a good time)

 

[DiarieS]

Although I think the review is really false, because I gave the buyer a lot of information about the account. The middleman also confirms it. The person looked at all the information about the account. I provided all the screenshots and the mediator gave them too.

 

[EpicNPC]

A buyer is allowed to give neutral feedback if they wanted to return the account and the seller denied the request. The seller is allowed to deny a refund request if there's no issues, but the buyer can give a neutral feedback as well.

 

[DiarieS]

@EpicNPC
But the review is false. I agree, it may be neutral, but what it describes is not true.

 

[DiarieS]

What does the review mean, he didn't finish, etc.
All the information is there, I gave it to him. There is also a video about it. I sent in the relevant ticket, to which you responded to me the previous time. Take a look and see that there was a lot of information for him, accordingly I believe the review is false.

 

[DiarieS]

Accordingly, the video in the ticket - #164764

 

[EpicNPC]

Quite honestly I do not understand his feedback as it's not written very well. I don't understand what he's trying to say, so I did not want to edit it.

What part are you claiming is not a true statement?

 

[DiarieS]

The whole text there is incomprehensible, the whole review, he claims that he did not look account , etc.

 

[DiarieS]

He writes in French. The whole review is about him not looking at the account correctly. Also in the ticket I showed a video where he himself confirms that it was his fault

 

[DiarieS]

no don't worry
not
no don't worry
everything is fine - This is a literal translation

 

[DiarieS]

@EpicNPC - Here is evidence that he himself confirms that I am not to blame.​

 

[DiarieS]

There's nothing but lies in his review.

 

[EpicNPC]

I edited it, but that's the best I can do since I don't understand it. I removed the part where he says didn't look at it.

 

[DiarieS]

Why can't this review be deleted? There are lies in the text, see the transaction chat.

 

[DiarieS]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

He is both in the deal and in the chat in discord all satisfied, he changes his mind every time.

 

[DiarieS]

I gave him all the information about the account, he didn't look at it, bought the account, said it was fine, don't worry. A few days later he's not happy again. The man can't make up his mind.

 

[EpicNPC]

Neutral feedback can be given for any reason, it is not eligible to be removed unless there was no sale.

We only edit the feedback if a statement is false. I have removed the statement about him not checking the account when the MM did and the buyer confirmed to continue. I can't edit anymore because I don't know what most of it means because I can't understand it. I'm sorry, but that's the best we can do.

 

[DiarieS]

You write that he can't be deleted if there was no sale - the deal was done, I sold him an account.

 

[DiarieS]

Here is a translation of the text. He writes that I didn't do anything else except what is shown in the screenshots. Of course that's right, what I did, I showed in the screenshot and in the description. That's what I'm selling.

 

[DiarieS]

I showed screenshots, they show what I did on the account and, accordingly, what I sell.

 

[EpicNPC]

What part is false?

each account that sells verified well who completed them because boosts accounts without doing the rest - this is gibberish. it's not true or false because it has no meaning.
I ask for a refund he is not understandable with his client - true, you denied the refund. He can give you a neutral feedback for that.

There is nothing false so it can't be edited any further.

 

[DiarieS]

It says here, pumps the account and does not do the rest, what exactly?
All that I pumped I showed in the screenshots.

 

[DiarieS]

Of course I will not return, because the account corresponds to the screenshots and what I pumped and sold.

 

[DiarieS]

I don't understand why the review can't be deleted. He saw what he was buying. He and the middleman @ARMIK showed him. I don't know what else he wanted on the account, he didn't even tell me anything about it. What's the refund for?

 

[DiarieS]

That's the point of lying. He bought the account, bought it based on the screenshots I made and the description. That's all I did on it.
But his claim is that I still had to-had to do what, exactly?
I don't make a custom account, I pump what I think I need and sell it and tell the buyer what exactly was done.

 

[DiarieS]

Here's the whole lie, the account is pumped exactly to my sense.
I made screenshots and descriptions, it corresponds to them.
All the things I have done. If he wanted more, he could have bought the account from someone else. But he liked this particular one and what I did on the account.

 

[DiarieS]

I tried to solve the problem with the buyer, but he got personal.
Dear @EpicNPC After such in general it is not pleasant to communicate and have any business with this person.

 

[EpicNPC]

I'm sorry, as stated we do not remove neutral feedbacks unless commends are false. There are no false statements in the feedback and so it can't be removed.

This issue is now closed.

 

[DiarieS]

Yeah, I already figured that out. Anyway, I appreciate your help.
Thanks for everything. Have a good time