Unfair/false negative review + trying to scam seller

[VirtyShop.com]

Greetings, dear admins. I ask you to delete this false review, review has no any proofs.
https://www.epicnpc.com/feedback/feedback/476070/view

Customer purchased the service (money farming with account sharing, 10 roubles mills). So, booster logged to account, completed the boost and customer confirmed the delivery, booster logged off and started to work with another orders. Also, booster get few lvls for customer just as a gift.
At the next day, customer said that his money are missing (he told that my booster took his money). Booster has no point to steal money that he can easily farm by his own, and also we don't sell money via trade (farming only!).
I really want to help customer to figure out the truth and ask him to submit a ticket to in-game support, because support can really help to know who took money from account, but customer refused to accept any help with it, and he just demanded to make refund.

There was no any evidence that the items were lost by our fault, customer can just lost it or spend it by his own, or he can move it to another account, lol. So he just want to get service for free and scam sellers, that's totally disrespectful.

 

[EpicNPC CM]

@AKAKingKong notified

 

[AKAKingKong]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

Sorry I did not see this thread.

Please see my reply, and there is, in fact, proof and I did ALL VirtyShop asked me. In the end, I got blocked on Discord. I even went so far as to take half the loss, which I think is very nice of me.

I can show screenshots of all my claims and share emails from battlestate that proves I change the password just before letting the booster start the booster.

Please see this thread I made in the scammer section.

I would normally not spend this amount of time on 15$, but in this case, i don't think VirtyShop should be allowed to do any type of business with the current level of customer service.

https://www.epicnpc.com/threads/i-g...osters-9-mil-rubs-escape-from-tarkov.1824734/

 

[AKAKingKong]

What frightens me the most is the fact that this cannot be the first time... I am afraid that VirtyShop might have done this before, but I did not know how to react.

 

[VirtyShop.com]

This is bad situation for me was for first time of course, and we have 0 negative reviews. Also, I helped customer how to figure out the truth, but he refused and just demand the refund. I will not make any refunds, because it was not my fault.
Any customer can lose his purchased items by his own next day by any way and just demand the refund? Non-sense.

I don't see any problems to make refund or just farm items again, but I don't get any proofs that money missed by our fault, customer refused to take any help from us, he wants only money, (and free currency in-game of course, because I think he just gave his purchased money to another account and trying to scam us).

 

[AKAKingKong]

But I did what you asked me, and I did add a ticket on battle state.

I am sadly way over refund and re farm. I do not trust your booster into my account, and I do not trust my account is safe anymore since your booster might have been using cheats for farming other orders.

To clarify, I have to spend around 4 hours on this. I am using boosting services to have more time with my family and work. Why the H*** should I try to scam you for 15$!? That must be your joke? Do you in your honest mind think I would go through all this for 15$?

You say I could have done something wrong, and please share an example? And please refer to implying I cheating anyone and going through all this for a ridiculous amount of 15$.

At this point, I have done ALL you asked me (I can off course, prove that with screenshots and BS emails), and you block me? Is that how you treat new upcoming clients?

I stand by what I wrote on Trustpilot, and here, it is an honest review and should NOT be deleted.

If you want to solve this, I am asking the 30$ back and the money to buy a new Edge of Darkness account (since there is no chance of telling if that account will be banned within the next month)

 

[AKAKingKong]

Again I am shocked that VirtyShop is accusing me of scamming for such a small amount

 

[AKAKingKong]

WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.

And VirtuShop, I did all you asked in terms of asking battlestate to give me a loginlog(I can of course proof that with screenshots and e-mails). So I did EXACTLY what you asked me, even thou it did put my account in even more risk. Pleas stick to the truth, I got all of our discord threat on screenshots.

 

[VirtyShop.com]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

I have screenshots of discord messages too, of course. So as I said, I can't make refund without real proofs that money was lost by our fault. It may be your own fault or are you acting out this scene on purpose just to get free service with refund.
I have no point to lie, because I have good reputation - but you have no anything. I think it's really stupid to stole items because we have about 10 EFT large orders by every day. It's really non-sense. It's looking really strange about your acting, because you are trying to fool me and admins and get free refund.

So if you have no proofs about our fault, this thread must be closed. I made everything to figure out the truth and tried to help you a lot in this situation.

Waiting for administrator's decision. Boosting service was completed, customer made confirmation. Farmed money was lost not by our fault, so I have no point to refund anything, booster spent whole day to complete it and get some free lvls for you as a gift, in addition.

 

[AKAKingKong]

Okay lets chop this up.

I am happy you have saved the screenshots, then you know what is said.

It make NO sense at all for me to cheat you.. AT ALL! I am trying to be a nice guy and cut of half, but you blocked me...

I tried to do as you said, but with no luck. When asking what els we could do to proof it you blocked me.

I am at a point now where I do not want any money from you at all, if i loos my edge of darkness account and the 30$ so be it. But I will not stand for your accusations, that is not how you treat ppl...

If my post get deleted, I will have to escalate this situation. I am sorry, i hate to be like this but you have already cost me 4 hours I could have spend with my wife and kids. You leave me without a any choice.


@ EpicNPC CM - If you need me to prove any of my claims, please let me know

 

[AKAKingKong]

I have to add:

VirtyShop, how can I scam and try to fool admins? We are saying the same thing. My problem is your way of handling your client support.

Accusing me of scamming, and you are the one blocking me? Please...

 

[VirtyShop.com]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

I don't block you in discord, stop spamming it. You deleted me from friend list.

 

[VirtyShop.com]

And why you started talking about cheats and bans? There are no cheats, and no bans. Stop talking crap, please.
You have no proofs, and just talking.

 

[AKAKingKong]

Are you kidding me! Really!?
Here is the proof of you blocking me(or maybe I can't send you messages because I did something wrong like with the lost 9 mil rubs?????), I will run a daily scan on the net. Wherever I find your shop, I will have to share the truth about you. I no other option... Sadly... Who do you think you are? Apple? You cant do business like this, your clients will not have it.

 

[AKAKingKong]

I don't block you in discord, stop spamming it. You deleted me from friend list.

I still got you on my list ;-)

 

[EpicNPC CM]

This will be handled here : https://www.epicnpc.com/threads/i-g...osters-9-mil-rubs-escape-from-tarkov.1824734/